Churn Rate

MarketWatch  Sep 29  Comment 
Shares of Fitbit Inc. tumbled 5.7% in premarket trade, after the maker of fitness-tracking wristbands was downgraded at Pacific Crest, which cited signs that the company's flagship holiday product was off to a slow start. Analyst Brad Erickson...
Forbes  Sep 7  Comment 
Businesses typically use LinkedIn to recruit employees. However, savvy startups convert LinkedIn to a customer acquisition and a churn reduction tool. In particular, one of Rincon Venture Partner’s portfolio companies, SimpleLegal, has had so...
The Economic Times  Aug 13  Comment 
Over the past five years, many stocks have become midcaps from smallcaps, while many midcaps turned into largecaps. This transformation is very much possible.
Forbes  Aug 4  Comment 
What are some tricks software companies can use to manipulate churn metrics? This question was originally answered on Quora by Jason M. Lemkin.
The Australian  Jun 1  Comment 
Policy cover, not price, is driving churn in health insurance, according to the head of iSelect, Scott Wilson.
The Hindu Business Line  May 29  Comment 
‘Family values’ compound the downturn in the Vedanta Group’s commodities portfolio
The Hindu Business Line  May 15  Comment 
A look at the portfolio turnover ratio tells you more


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Churn Rate is the percentage of subscribers who discontinue a particular service each month.

Churn Rate is the important matrix which is closely followed by a Telecommunication industry. On the basis of churn rate, the company device its strategy and decides the policy for the next quarter.

Churn Rate also plays an important role for the investors of the Telecom Companies. Investors get the information of Churn Rate from the Financial Results of the company and on that basis the share price of the company behaves.

Churn rates are closely tracked in industries such as Telecommunications and Cable Television . A high churn rate means that a company loses a large percentage of its subscribers each month. All else equal, a low churn rate is considered to be best. A high churn rate can indicate a number of aspects including service quality and the type of customer the company attracts.

Details Related to Churn Rate:

  • Churn Rate is considered to be a challenge for the company. It decides that whether the customers are happy with the services provided by Telecommunication Company.
  • Churn Rate implements the customer satisfaction index and can help the company to find out the weak points and to make it better.
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