Churn Rate

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Forbes  Nov 6  Comment 
Just six years ago, Inter won three championships - the UEFA Champions League, Serie A and the Coppa Italia. Since 2010 Inter has hired and fired eight managers, ran afoul of UEFA Financial Fair Play, lost hundreds of millions of dollars and the...
MarketWatch  Oct 26  Comment 
New-home sales slowly churn higher as Sept. is second-best reading of recovery
TechCrunch  Oct 25  Comment 
 SaaS entrepreneurs are bombarded with blog posts with an array of metrics and variables on which they need to focus in order to build their companies. There are so many metrics that are touted: gross churn, net churn, logo churn, renewal rates,...
MarketWatch  Sep 29  Comment 
Shares of Fitbit Inc. tumbled 5.7% in premarket trade, after the maker of fitness-tracking wristbands was downgraded at Pacific Crest, which cited signs that the company's flagship holiday product was off to a slow start. Analyst Brad Erickson...
Forbes  Sep 7  Comment 
Businesses typically use LinkedIn to recruit employees. However, savvy startups convert LinkedIn to a customer acquisition and a churn reduction tool. In particular, one of Rincon Venture Partner’s portfolio companies, SimpleLegal, has had so...
The Economic Times  Aug 13  Comment 
Over the past five years, many stocks have become midcaps from smallcaps, while many midcaps turned into largecaps. This transformation is very much possible.
Forbes  Aug 4  Comment 
What are some tricks software companies can use to manipulate churn metrics? This question was originally answered on Quora by Jason M. Lemkin.




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Churn Rate is the percentage of subscribers who discontinue a particular service each month.

Churn Rate is the important matrix which is closely followed by a Telecommunication industry. On the basis of churn rate, the company device its strategy and decides the policy for the next quarter.

Churn Rate also plays an important role for the investors of the Telecom Companies. Investors get the information of Churn Rate from the Financial Results of the company and on that basis the share price of the company behaves.

Churn rates are closely tracked in industries such as Telecommunications and Cable Television . A high churn rate means that a company loses a large percentage of its subscribers each month. All else equal, a low churn rate is considered to be best. A high churn rate can indicate a number of aspects including service quality and the type of customer the company attracts.

Details Related to Churn Rate:

  • Churn Rate is considered to be a challenge for the company. It decides that whether the customers are happy with the services provided by Telecommunication Company.
  • Churn Rate implements the customer satisfaction index and can help the company to find out the weak points and to make it better.
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