BANNOCKBURN, IL -- (Marketwire) -- 06/06/12 -- APAC Customer Services, Inc., a leader in global outsourced services and solutions, announced today that it will be adding approximately 300 jobs in its Phoenix, Arizona, location effective immediately. The expansion is for support of a key business segment for a leading technology client. These positions are primarily for customer service specialists and technical support advisors.
The immediate openings are for all facets of inbound service and technical support roles related to supporting a wide range of products, including mobile devices, downloadable applications, and ancillary products. Representatives will work in a PC environment and support customers through multiple communication channels. The open positions include entry-level Customer Service Representatives, Technical Support Specialists, and senior-level positions (including: Operation Managers, Supervisors, Team Leaders, and Quality Managers). All of the positions are full time with multiple shifts available during the hours of 4 a.m. to 9 p.m., Monday-Friday and weekends 5 a.m. to 8 p.m. Comprehensive health (including dental and vision), a 401K program, and other benefits are offered. In addition to a competitive salary, individuals in these positions may also earn incentive pay and products based on individual and team goals.
Commenting on the expansion, Kandie Ogle, General Manager of APAC Customer Services' Phoenix location, stated, "This is an excellent opportunity to expand our services for one of our premier clients. This expansion also offers employees a great opportunity to work with a range of innovative products and services while growing technical skills and competencies. We are pleased to offer current and new employees great opportunities today and potential growth in the future."
For those interested in exploring job opportunities, you may apply for a career with APAC Customer Services via the Careers section of www.apaccustomerservices.com/apac_careers or www.ncogroup.com/careers reference job number #120002501. The center is located at 20401 N 29th Avenue, Suite #110, Phoenix, Arizona 85029.
About APAC Customer Services, Inc.
APAC Customer Services, Inc. is a global leader of Customer Care BPO services and solutions including sales, customer care, technical support, and back-office services. APAC Customer Services' clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world. APAC Customer Services, Inc. is an equal opportunity employer. For more information, visit APAC's website at www.apaccustomerservices.com.