ATVI » Topics » Product Support

These excerpts taken from the ATVI 10-K filed May 30, 2008.

Product Support

        We provide various forms of product support to both our internally and externally developed titles. Our quality assurance personnel are involved throughout the development and production of each title published by us. We subject all such products to extensive testing before release to ensure compatibility with all appropriate hardware systems and configurations and to minimize the number of bugs and other defects found in the products. To support our products after release, we provide online access to our customers on a 24-hour basis as well as telephone operator help lines during regular business

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hours. The customer support group tracks customer inquiries and we use this data to help improve the development and production processes.

Product Support



        We provide various forms of product support to both our internally and externally developed titles. Our quality assurance personnel are involved throughout the
development and production of each title published by us. We subject all such products to extensive testing before release to ensure compatibility with all appropriate hardware systems and
configurations and to minimize the number of bugs and other defects found in the products. To support our products after release, we provide online access to our customers on a 24-hour
basis as well as telephone operator help lines during regular business



8











hours.
The customer support group tracks customer inquiries and we use this data to help improve the development and production processes.



This excerpt taken from the ATVI 10-K filed Jun 14, 2007.

Product Support

 

We provide various forms of product support to both our internally and externally developed titles. Our quality assurance personnel are involved throughout the development and production of each title published by us. We subject all such products to extensive testing before release to ensure compatibility with all appropriate hardware systems and configurations and to minimize the number of bugs and other defects found in the products. To support our products after release, we provide online access to our customers on a 24-hour basis as well as telephone operator help lines during regular business hours. The customer support group tracks customer inquiries and we use this data to help improve the development and production processes.

 

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This excerpt taken from the ATVI 10-K filed May 25, 2007.

Product Support

We provide various forms of product support to both our internally and externally developed titles.  Our quality assurance personnel are involved throughout the development and production of each title published by us.  We subject all such products to extensive testing before release to ensure compatibility with all appropriate hardware systems and configurations and to minimize the number of bugs and other defects found in the products.  To support our products after release, we provide online access to our customers on a 24-hour basis as well as telephone operator help lines during regular business hours.  The customer support group tracks customer inquiries and we use this data to help improve the development and production processes.

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This excerpt taken from the ATVI 10-K filed Jun 9, 2006.

Product Support

 

We provide various forms of product support to both our internally and externally developed titles. Our quality assurance personnel are involved throughout the development and production of each title published by us. We subject all such products to extensive testing before release to ensure compatibility with all appropriate hardware systems and configurations and to minimize the number of bugs and other defects found in the products. To support our products after release, we provide online access to our customers on a 24-hour basis as well as telephone operator help lines during regular business hours. The customer support group tracks customer inquiries and we use this data to help improve the development and production processes.

 

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This excerpt taken from the ATVI 10-K filed Jun 9, 2005.

Product Support

 

We provide various forms of product support to both our internally and externally developed titles.  Our quality assurance personnel are involved throughout the development and production of each title published by us.  We subject all such products to extensive testing before release to ensure compatibility with all appropriate hardware systems and configurations and to minimize the number of bugs and other defects found in the products.  To support our products after release, we provide online access to our customers on a 24-hour basis as well as telephone operator help lines during regular business hours.  The customer support group tracks customer inquiries, and we use this data to help improve the development and production processes.

 

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