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These excerpts taken from the AAPL 10-K filed Dec 19, 2003. WARRANTIES
10.1 Product Warranty. 10.1.1 PowerPC Warranty. IBM warrants each PowerPC Product delivered hereunder to be free from defects in material and workmanship and to comply with Product specifications at the time of manufacture, as agreed in writing by IBM and Apple, for the notice period of [**] from the date of shipment. 10.1.2 ASIC Product Warranty. IBM warrants all ASIC Products delivered to be free from defects in material and workmanship and conform to the Product specifications as
[**] = information redacted pursuant to a confidential treatment request. Such omitted information has been filed separately with the Securities and Exchange Commission. set forth in the RTM for the notice period of [**] from the date of shipment. Apple acknowledges that the functionality of ASIC Products may be contingent on Apples designs and, therefore, Apple agrees that such warranty does not apply to the functionality of ASIC Products designed by Apple and manufactured by IBM under this Agreement except to the extent the lack of functionality is due to a defect in materials or workmanship. 10.1.3 Other Product Warranty. IBM warrants all other standard Products delivered to be free from defects in material and workmanship and to conform to the Product Specifications for the notice period of [**] from the date of shipment unless otherwise stated in an Attachment to the Agreement applicable to such standard Products, and all other custom Products delivered to be free from defects in material and workmanship for the notice period of [**] from date of shipment unless otherwise stated in an Attachment to the Agreement applicable to such custom Products. Such warranty does not apply to the functionality of custom Products designed by Apple and manufactured by IBM under the Agreement except to the extent the lack of functionality is due to a defect in materials or workmanship. IBM warrants Services will be performed using reasonable care and ordinary skill. 10.2 The Product warranty does not include defects in or failures of Products that result from (i) an Apple-supplied design; (ii) matters not covered in the Product specification or use outside of the intended operating environment set forth in the applicable Product specifications; (iii) accident, disaster, neglect, abuse, misuse, improper handling, testing, storage or installation after delivery to the carrier, including improper handling in accordance with generally acceptable static sensitive electronic device handling requirements; (iv) alterations, modifications or repairs by Apple or third parties not authorized by IBM in writing; (v) removal or alteration of labels by Apple or a third party; or (vi) failure caused by a product which IBM did not provide or for which IBM is not responsible. IBM does not warrant uninterrupted or error free operation of the Products or that IBM will correct all defects. 10.3 THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OR USAGE FOR PARTICULAR PURPOSE OR NON-INFRINGEMENT. 10.4 This warranty is not transferable. No course of dealing, course of performance, usage of trade, or description of Product or Service shall be deemed to establish a warranty, express or implied. 10.5 If a Designee claims that any Products or Services are nonconforming, the Designee shall, (i) promptly notify IBM, in writing, of the basis for such claim of nonconformity; (ii) follow IBMs instructions for the prompt return of the Products; and (iii) return such Products freight collect to IBMs designated facility. If IBM determines that the returned Products are
[**] = information redacted pursuant to a confidential treatment request. Such omitted information has been filed separately with the Securities and Exchange Commission. nonconforming and such returned Products were shipped with Apples consent prior to their qualification, IBM will, at IBMs option, repair or replace the defective Products, or issue a credit for the purchase price. If IBM determines the Products are nonconforming and they were shipped subsequent to their qualification, IBM will issue a credit or rebate for the purchase price. 10.6 Prior to returning any defective Products to IBM, the Designee shall obtain a Return Merchandise Authorization number (RMA) from IBM (which IBM will provide to the Designee within [**] of the Designees request) and provide the specific description of the problem, by part number for the total quantity of the defective Products. The Designee shall only return the exact quantity authorized in each RMA by following IBMs RMA instructions. Each shipping container shall contain only one (1) RMA. 10.7 IBMs sole liability and the Designees exclusive remedy for breach of warranty shall be limited as stated in this Section 10.
11.0 WARRANTIES 10.1 Product 10.1.1 PowerPC Warranty. IBM warrants each PowerPC Product delivered 10.1.2 ASIC Product
[**] = information redacted pursuant to a confidential separately with the Securities and Exchange set forth in the RTM for the notice period of [**] from the date of shipment. Apple 10.1.3 Other Product Warranty. IBM warrants all other standard Products 10.2 The Product warranty does not include 10.3 THE FOREGOING WARRANTIES ARE IN LIEU OF 10.4 10.5 If a Designee claims that any Products
[**] = information redacted pursuant to a confidential separately with the Securities and Exchange nonconforming and such returned 10.6 Prior to returning any defective 10.7 IBMs sole liability and the Designees
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