BBBY » Topics » Customer Service.

This excerpt taken from the BBBY 10-K filed May 12, 2009.
Customer Service. The Company places a strong focus on customer service and seeks to make shopping at its stores as pleasant and convenient as possible. Most stores are open seven days and six evenings a week in order to enable customers to shop at times that are convenient for them. In addition, the Company’s websites, www.bedbathandbeyond.com, www.christmastreeshops.com, www.harmondiscount.com, www.facevalues.com and www.buybuybaby.com are available for customers to access 24 hours a day, seven days a week.

 

This excerpt taken from the BBBY 10-K filed Apr 28, 2009.
Customer Service. The Company places a strong focus on customer service and seeks to make shopping at its stores as pleasant and convenient as possible. Most stores are open seven days and six evenings a week in order to enable customers to shop at times that are convenient for them. In addition, the Company’s websites, www.bedbathandbeyond.com, www.christmastreeshops.com, www.harmondiscount.com, www.facevalues.com and www.buybuybaby.com are available for customers to access 24 hours a day, seven days a week.

 

This excerpt taken from the BBBY 10-K filed Apr 30, 2008.
Customer Service. The Company places a strong focus on customer service and seeks to make shopping at its stores as pleasant and convenient as possible. Most stores are open seven days (and six evenings) a week in order to enable customers to shop at times that are convenient for them. In addition, the Company’s websites, www.bedbathandbeyond.com, www.christmastreeshops.com, www.harmondiscount.com, www.facevalues.com and www.buybuybaby.com are available for customers to access 24 hours a day, seven days a week.

 

This excerpt taken from the BBBY 10-K filed May 2, 2007.
Customer Service. The Company places a strong focus on customer service and seeks to make shopping at its stores as pleasant and convenient as possible. Most stores are open seven days (and six evenings) a week in order to enable customers to shop at times that are convenient for them. In addition, the Company’s websites, www.bedbathandbeyond.com, www.christmastreeshops.com, www.harmondiscount.com and www.buybuybaby.com are available for customers to access 24 hours a day, seven days a week.

This excerpt taken from the BBBY 10-K filed May 12, 2006.
Customer Service. The Company places a strong focus on customer service and seeks to make shopping at its stores as pleasant and convenient as possible. Most stores are open seven days (and six evenings) a week in order to enable customers to shop at times that are convenient for them. In addition, the Company’s websites, www.bedbathandbeyond.com, www.christmastreeshops.com and www.harmondiscount.com are available for customers to access 24 hours a day, seven days a week.

 

This excerpt taken from the BBBY 10-K filed May 12, 2005.

Customer Service

 

The Company places a strong focus on customer service, with an emphasis on responding to customer feedback, and has made this a defining feature of its corporate culture.  All managers provide leadership by example in this area by regularly spending time assisting customers on the selling floor.

 

The Company seeks to make shopping at its stores as pleasant and convenient as possible.  Each area within a BBB store is staffed with knowledgeable sales associates who are available to assist customers in choosing merchandise, to answer questions and to resolve any issues that may arise.  In order to make checking out convenient, checkout lines are continually monitored and additional cashiers are added as necessary in order to minimize waiting time.  Most BBB stores are open seven days (and six evenings) a week in order to enable customers to shop at times that are convenient for them.

 

BBB’s website, www.bedbathandbeyond.com, which customers can generally access 24 hours a day, seven days a week, offers a broad range of online services and features, including online shopping and gift registry.  BBB believes that its E-Service efforts have been well received by its customers.

 

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