Citigroup (C)

90+DPD Delinquency Rate: September 30, 2009

        The following charts detail the quarterly trends in delinquencies and net credit losses for the Company's N.A. Citi-branded and retail partner cards portfolios.

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The Citi-branded cards delinquencies have improved quarter over quarter. Further breakout of the FICO below 620 segment indicates that delinquencies in this segment, on a refreshed basis, have contributed to the improvement.



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The retail partner cards delinquencies increased slightly over the prior quarter, exacerbated in part by the decline in loan balances, but remain lower than the first quarter. The 90+DPD balance has declined since the first quarter, driving the reduction in net credit losses—both in rate and dollars.

        The Company believes that net credit losses in each of the cards portfolios will continue to remain at elevated levels and will continue to be highly dependent on the external environment and industry changes.

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Note: Includes Puerto Rico.

Note: Includes Canada and Puerto Rico.

90+DPD Delinquency Rate: September 30, 2009

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Corporate Loan Details

        For corporate clients and investment banking activities across Citigroup, the credit process is grounded in a series of fundamental policies, including:

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joint business and independent risk management responsibility for managing credit risks;



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a single center of control for each credit relationship that coordinates credit activities with that client;



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portfolio limits to ensure diversification and maintain risk/capital alignment;



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a minimum of two authorized-credit-officer signatures required on extensions of credit, one of which must be from a credit officer in credit risk management;



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risk rating standards, applicable to every obligor and facility; and



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consistent standards for credit origination documentation and remedial management.