This excerpt taken from the C 8-K filed Jan 19, 2010.
Regional Consumer Banking (RCB) deposits grew $31 billion or 12% in 2009. Full year managed revenues declined 6% to $29 billion, reflecting an 11% decline in average assets versus 2008. This revenue decline was more than offset by expense declines of 12% (excluding a fourth quarter 2008 goodwill impairment). High credit costs continued to affect financial results.