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This excerpt taken from the C 8-K filed Jan 19, 2010. Regional Consumer Banking (RCB)
deposits grew $31 billion or 12% in 2009. Full year managed revenues declined 6% to $29
billion, reflecting an 11% decline in average assets versus 2008. This revenue decline was more than offset by
expense declines of 12% (excluding a fourth quarter 2008 goodwill impairment).
High credit costs continued to affect financial results.
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