Skeptics of Coach argue that Coach's popularity and the increasing sales growth at its factory stores, which sell cheaper and marked-down versions of its merchandise, could result in the perception that its products are too "pedestrian," turning off customers attracted to its stylish handbags. As an affordable luxury retailer, the idea of exclusivity is essential to the company's brand image. If Coach becomes too ubiquitous, it loses its "special" appeal and thus potential customers will move to another brand.