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WIKI ANALYSIS
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Costco (NASDAQ: COST) sells food and general merchandise, including appliances and other household goods, in bulk and at heavily discounted prices. It operates 527 membership warehouses, 80% of which are located in the United States.[1] Costco's two main competitors are Sam's Club and BJ's Wholesale Club (BJ), both of which have similar business strategies to Costco. The company earned $69.9 billion in revenue in 2009, a 1.5% decrease from a year earlier.[2] This decline in growth was driven by a 4% decrease in comparable store sales and higher costs.[3]
Costco's low prices help the retailer maintain positive growth during rough economic times. For example, in Q4 2009, Costco's sales decreased 3.2% with a 5% decline comparable store sales.[4]
Costco's biggest concern is over expansion and cannibalization of existing store locations, which the company claims was part of the negative comparable store sales growth in 2009.[3] As a result, the company has announced it will slow its domestic expansion plans, opening 7 domestic stores in 2010, down from a peak of 25 new domestic stores in 2005.[1] Costco will instead look to international markets for future growth -- in 2009 the company opened its first store in Australia and opened several new stores in already existing markets in Taiwan, Korea, Japan, UK, and Canada. However in 2010, the company does not plan to open any new stores outside the US.[1]
Company OverviewCostco operates 527 locations stores of its membership-only warehouse club[1] that sell general merchandise including fresh and packaged foods, appliances, and apparel. Slightly more than 80% of the company's stores are in the U.S., with additional stores in Canada, Korea, Japan, Taiwan, and the United Kingdom.[1] The United States also accounted for almost 79% of the company's sales, followed by Canada at 14% and other international sales representing 7% of its 2008 revenue.[5]
The company focuses on selling high volumes of its merchandise at low prices at its warehouses worldwide, which together earned $71 billion in revenue in 2009.[2] This represents a 1.5% decrease in sales from 2008, which the company attributes to an 4% increase in comparable store sales and the opening of 24 new warehouses during 2008.[3] In 2010, Costco plans to open 7 net new stores all in the US.[1]
Business SegmentsCostco's merchandise categories include:[6]
Business Growth
FY 2009 (ended August 30, 2009)[2]| Metric | FY2009 | % Change (or % Point Change) | FY2008 | % Change (or % Point Change) | FY2007 |
|---|---|---|---|---|---|
| Net Sales Revenue | $71,422 | -1.5% | $72,483 | 12.6% | $64,400 |
| Gross Profit | $9,087 | 1.2% | $8,980 | 13.0% | $7,950 |
| Operating Margin | 2.5% | -0.2% | 2.7% | 0.2% | 2.5% |
| Net Income | $1,086 | -15.3% | $1,282 | 18.5% | $1,082 |
| Comparable Store Sales | -4% | -12% | 8% | 2% | 6% |
Q1 2010 (ended November 22, 2009)[8]| Metric | 3Mon ended Q4 FY2009 | % Change (or % Point Change) | 3Mon ended Q4 FY2008 |
|---|---|---|---|
| Total Revenue | $17,299 | 5.5% | $16,395 |
| Gross Profit | $2,218 | 4.7% | $2,119 |
| Operating Margin | 2.5% | -0.1% | 2.6% |
| Net Income | $266 | 1.1% | $263 |
| Comparable Store Sales | 3% | 2% | 1% |
Trends and Forces
Overexpansion Leads to Cannibalization of SalesCostco's domestic comparable store sales have increased an average of 6% annually between 2005 and 2009, down from 9% in 2004.[2] Like most retailers, Costco's long term sales and net income growth depends primarily on opening new stores and expansion into new markets. However, Costco's overexpansion domestically risks cannibalizing the sales of preexisting stores, essentially competing with itself. For example, if Costco builds a store relatively close to one if its already existing stores, the new store might take away customers from the old store (a reason could be convenience) thus hampering comparable store sales -- this is cannibalization.
As a result of domestic overexpansion, Costco reduced its expansion plans since 2008 and switched focus to opening new stores in new markets internationally. For example, Costco opened 15 new stores in 2009, compared to its 2007 of 35 new stores.[9] Furthermore, in 2009 the company opened a new store in Australia and an additional 6 stores in new international markets.[10] However, due to the economic downturn and consecutive quarters of decreasing sales, the company does not plan to expand internationally in 2010.
Higher Employee Pay Leads to Better PerformanceCostco's employees are paid significantly more than its competitors. For example, Costco employees are paid an average of $16 per hour, while Wal-Mart employees earn an average $9.68/hr.[11] Costco is also known for providing its employees with better benefits- Costco covers almost 90% of its employees health insurance premiums, compared to 60% coverage at Wal-Mart.[12] These higher labor expenses contribute to Costco's 2.77% operating margin[2], which is lower than Wal-Mart's Sam's Club operating margin of 3.65%.[13]
The upside to Costco’s high employee costs is increased productivity - in 2005, Costco earned $13,647 in operating profit per hourly employee, compared to $11,039 per employee at Wal-Mart.[11] Additionally, Costco has a lower employee turnover than the competition, which saves them money on employee recruiting and training costs. For example, Costco's employee turnover rate is slightly above 20%, significantly less than the industry average of 65% or Wal-Mart's 50% turnover rate.[11] According to a 2005 Rutgers University Study, Costco's lower turnover rate saves the company between $1.5 to $2 million in hiring and training costs each year.[11]
Low Prices Attract Customers During Weakened EconomyBecause of its low prices and bulk product offerings, Costco is an ideal place for customers to stretch their dollars in times of an economic downturn. For example, the subprime lending crisis and 2007 Credit Crunch drastically reduced the levels of dispensable income for many consumers. In Q4 2008, Costco's sales grew by 13%, driven primarily by a 9% increase in comparable store sales as consumers gravitated towards Costco's low prices in the weakened U.S. economy.[14] However, just because the company sells items at low prices doesn't make it immune the the effects of economic recessions. In FY2009, the company's net sales decreased by 1.5% and net income decreased by 15.3%.[2]
CompetitionCostco is the largest retailer in the warehouse club market in terms of sales.[2] Costco's main competition is Wal-Mart's Sam's Club. BJ's, a smaller retail warehouse chain, also competes with Costco and Sam's Club. The three companies share a similar business model, selling high volumes of merhandise at low prices in a membership-only warehouse club. Each company sells a similar array of general merchandise, including food, apparel, and gasoline.
| Company | Revenue | Net Income | Operating Margin | Comparable Store Sales | Number of Store Locations |
| Costco | $71.4 | $1.09 | 2.5% | -4% | 527 |
| Sam's Club (FY 2008) | $46.8 | N/A | 3.4% | 4.8% | 602 |
| BJ's Wholesale Club (BJ) (FY 2008) | $10.0 | $2.3 | 2.3% | 9.4% | 180 |
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