EFA » Topics » Toll Free #: 866-450-8471

This excerpt taken from the EFA DEFA14A filed Dec 1, 2009.

Toll Free #: 866-450-8471

Greeting :

Hello, is Mr./Ms.                              available please?

Hi Mr./Ms.                            , my name is                              and I am calling on behalf of the iShares Funds on a recorded line. We recently mailed to you proxy materials for the Special Meeting of Shareholders that was scheduled to be held on November 4th, 2009. The iShares Special Meeting has been adjourned to December 22nd , 2009 to allow for additional time for Shareholders to vote. Your Fund’s Board is recommending that you vote in favor of the proposals. Would you like to vote along with the recommendations of the Board?

<If shareholder would like to vote>

For the record, would you please state your full name and mailing address?

Are you authorized to vote on all shares?

Again, my name is                             , a proxy voting specialist on behalf of the iShares Funds. Today’s date is                      and the time is                              Eastern Time.

Mr./Ms.                            , I have recorded your (Favorable/Against/Abstain) vote for all of your iShares Funds accounts and within 72 hours, you will receive multiple confirmation statements for each of your fund holdings for each meeting. If you wish to make any changes you may contact us by calling 1-866-450-8471. While I have you on the phone, would you be interested in enrolling to receive future iShares Funds materials electronically? <If yes, proceed to eConsent section. If no, proceed with closing of call> Thank you very much for your participation and have a great day/evening.

If shareholder does not recall receiving materials:

I can resend the materials to you. Do you have an email address this can be sent to?

<If yes: Type in the email address and spell it back to the shareholder to confirm>. Thank you. A link to the materials is being emailed to you and while I have you on the phone, would you be interested in enrolling to receive future iShares Funds materials electronically? <If yes, proceed to eConsent section. If no, proceed with close>


Thank you. You should receive this shortly and please call us back at 1-866-450-8471 to vote or to answer any questions you may have. Thank you for your time today, and have a wonderful day/evening.

< If no email address is available, continue with standard script> Can you please verify your mailing address? (Verify entire address, including street name, number, town, state & zip)

Thank you. You should receive these materials shortly and the materials will inform you of the methods available to you to cast your vote, one of which is to call us back at the toll free number listed in the material. Thank you for your time today, and have a wonderful day/evening.

If Not Interested, use Talking Point:

I am sorry for the inconvenience. Please be aware that as a shareholder, your vote is very important. Please fill out and return your proxy card at your earliest convenience. If you would rather not do that, you can always vote through one of the other methods outlined in the proxy materials. Thank you for your time today, and have a wonderful day/evening.

EConsent:

<If email address already obtained> Thank you for your interest. An email will be sent to you directing you to the eDelivery web site. When you access the eConsent site, you will need to enter your control number in the enrollment number field. Thank you for your time today, and have a wonderful day/evening.

<If email address not yet obtained>

May I please have your email address? < Type in the email address and spell it back to the shareholder to confirm> Thank you for your interest. An email will be sent to you directing you to the eDelivery web site. When you access the eConsent site, you will need to enter your control number in the enrollment number field. Thank you for your time today, and have a wonderful day/evening.

 

2


This excerpt taken from the EFA DEFA14A filed Nov 2, 2009.

Toll Free #: 866-450-8471

Greeting :

Hello, is Mr./Ms.                      available please?

Hi Mr./Ms.                    , my name is                                  and I am calling on behalf of the iShares Funds on a recorded line. We recently mailed to you proxy materials for the upcoming Special Meeting of Shareholders to be held on November 4th, 2009. The iShares Special Meeting has adjourned to November 19th, 2009 to allow for additional time for Shareholders to vote. Your Fund’s Board is recommending that you vote in favor of the proposals. Would you like to vote along with the recommendations of the Board?

<If shareholder would like to vote>

For the record, would you please state your full name and mailing address?

Are you authorized to vote on all shares?

Again, my name is                                  , a proxy voting specialist on behalf of the iShares Funds. Today’s date is                                  and the time is                      Eastern Time.

Mr./Ms.                    , I have recorded your (Favorable/Against/Abstain) vote for all of your iShares Funds accounts and within 72 hours, you will receive multiple confirmation statements for each of your fund holdings for each meeting. If you wish to make any changes you may contact us by calling 1-866-450-8471. While I have you on the phone, would you be interested in enrolling to receive future iShares Funds materials electronically? <If yes, proceed to eConsent section. If no, proceed with closing of call> Thank you very much for your participation and have a great day/evening.

If shareholder does not recall receiving materials:

I can resend the materials to you. Do you have an email address this can be sent to?

<If yes: Type in the email address and spell it back to the shareholder to confirm>. Thank you. A link to the materials is being emailed to you and while I have you on the phone, would you be interested in enrolling to receive future iShares Funds materials electronically? <If yes, proceed to eConsent section. If no, proceed with close>


Thank you. You should receive this shortly and please call us back at 1-866-450-8471 to vote or to answer any questions you may have. Thank you for your time today, and have a wonderful day/evening.

< If no email address is available, continue with standard script> Can you please verify your mailing address? (Verify entire address, including street name, number, town, state & zip)

Thank you. You should receive these materials shortly and the materials will inform you of the methods available to you to cast your vote, one of which is to call us back at the toll free number listed in the material. Thank you for your time today, and have a wonderful day/evening.

If Not Interested, use Talking Point:

I am sorry for the inconvenience. Please be aware that as a shareholder, your vote is very important. Please fill out and return your proxy card at your earliest convenience. If you would rather not do that, you can always vote through one of the other methods outlined in the proxy materials. Thank you for your time today, and have a wonderful day/evening.

EConsent:

<If email address already obtained> Thank you for your interest. An email will be sent to you directing you to the eDelivery web site. When you access the eConsent site, you will need to enter your control number in the enrollment number field. Thank you for your time today, and have a wonderful day/evening.

<If email address not yet obtained>

May I please have your email address? < Type in the email address and spell it back to the shareholder to confirm> Thank you for your interest. An email will be sent to you directing you to the eDelivery web site. When you access the eConsent site, you will need to enter your control number in the enrollment number field. Thank you for your time today, and have a wonderful day/evening.


This excerpt taken from the EFA DEFA14A filed Sep 4, 2009.

Toll Free #: 866-450-8471

Greeting :

Hello, is Mr./Ms.                      available please?

Hi Mr./Ms.                     , my name is                      and I am calling on behalf of the iShares Funds on a recorded line. We recently mailed to you proxy materials for the upcoming Special Meeting of Shareholders to be held on November 4th, 2009 and have not received your proxy. Your Fund’s Board is recommending that you vote in favor of the proposals. Would you like to vote along with the recommendations of the board?

<If shareholder would like to vote>

For the record, would you please state your full name and mailing address?

Are you authorized to vote on all shares?

Again, my name is                     , a proxy voting specialist on behalf of the iShares Funds. Today’s date is                      and the time is                      Eastern Time.

Mr./Ms.                     , I have recorded your (Favorable/Against/Abstain) vote for all of your iShares Funds accounts and will be sending you a written confirmation for each. If you wish to make any changes you may contact us by calling 1-866-450-8471. While I have you on the phone, would you be interested in enrolling to receive future iShares Funds materials electronically? <If yes, proceed to eConsent section. If no, proceed with closing of call> Thank you very much for your participation and have a great day/evening.

If shareholder does not recall receiving materials:

I can resend the materials to you. Do you have an email address this can be sent to?

<If yes: Type in the email address and spell it back to the shareholder to confirm>. Thank you. A link to the materials is being emailed to you and while I have you on the phone, would you be interested in enrolling to receive future iShares Funds materials electronically? <If yes, proceed to eConsent section. If no, proceed with close>


Thank you. You should receive this shortly and please call us back at 1-866-450-8471 to vote or to answer any questions you may have. Thank you for your time today, and have a wonderful day/evening.

<If no email address is available, continue with standard script> Can you please verify your mailing address? (Verify entire address, including street name, number, town, state & zip)

Thank you. You should receive these materials shortly and the materials will inform you of the methods available to you to cast your vote, one of which is to call us back at the toll free number listed in the material. Thank you for your time today, and have a wonderful day/evening.

If Not Interested, use Talking Point:

I am sorry for the inconvenience. Please be aware that as a shareholder, your vote is very important. Please fill out and return your proxy card at your earliest convenience. If you would rather not do that, you can always vote through one of the other methods outlined in the proxy materials. Thank you for your time today, and have a wonderful day/evening.

EConsent:

<If email address already obtained> Thank you for your interest. An email will be sent to you directing you to the eDelivery web site. Thank you for your time today, and have a wonderful day/evening.

<If email address not yet obtained>

May I please have your email address? <Type in the email address and spell it back to the shareholder to confirm> Thank you for your interest. An email will be sent to you directing you to the eDelivery web site. Thank you for your time today, and have a wonderful day/evening.


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