PULSE, one of the nation’s leading debit/ATM networks, has launched the PULSE® Debit Dashboard, a powerful new web-based tool for financial institution participants that delivers unparalleled access to their debit data. The PULSE Debit Dashboard allows participants to better understand the economics of their debit programs by identifying trends, analyzing metrics and benchmarking themselves against industry peers.
“In today’s environment, financial institutions are seeking solutions to increasingly complex business challenges,” said Judith McGuire, Executive Vice President of Product Management at PULSE. “Having the right data is essential to making sound, informed business decisions, as well as developing a more complete understanding of customer needs.”
The dashboard application provides issuers the ability to review data about the use of their PULSE products, select defined time periods for each metric, and segment and aggregate by card groups. Trending information and monthly, quarterly or annual data comparisons help financial institutions forecast growth and identify marketing opportunities. For example, a financial institution can use the dashboard to analyze its data in order to develop a customized and targeted marketing program about a new product offering.
“The PULSE Debit Dashboard gives us a broad view of our debit information – such as trends, interchange income and transaction volume – in a format that is easily accessible,” said Lenore Breit, Vice President of Customer Service and Support at Peoples State Bank in Wausau, Wis. “It’s a very functional tool that we will use to help us identify where we may need to pay attention to certain segments of the market for products and services.”
The dashboard is now available to all participating PULSE financial institutions.
PULSE, a Discover Financial Services (NYSE: DFS) company, is a leading debit/ATM network, serving more than 6,300 financial institutions across the United States. This includes 4,300 issuers with which PULSE has direct relationships and more than 2,000 additional issuers through agreements PULSE has with other debit networks. PULSE links cardholders with ATMs and POS terminals at retail locations nationwide. Through its global ATM network, PULSE provides worldwide cash access for Diners Club and Discover cardholders through more than 800,000 ATM locations. The company also is a source of electronic payments research and is committed to providing its participants with education on emerging products, services and trends in the payments industry. For more information, visit www.pulsenetwork.com or follow PULSE on Twitter @PULSENetwork.