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EBAY » Topics » Customer Support

These excerpts taken from the EBAY 10-K filed Feb 29, 2008.
Customer Support
 
We devote significant resources to providing personalized, accurate and timely support services to our community of users. Buyers and sellers can contact us through a variety of means, including email, online text chat and, in certain circumstances, telephone. We continue to focus our resources on improving our accessibility, increasing our capacity, expanding our category-specific support, extending our online self-help features and improving our systems and processes to allow us to provide efficient and effective support. In addition, top eBay sellers who qualify for our PowerSeller program receive prioritized customer support.
 
Customer
Support


 



We devote significant resources to providing personalized,
accurate and timely support services to our community of users.
Buyers and sellers can contact us through a variety of means,
including email, online text chat and, in certain circumstances,
telephone. We continue to focus our resources on improving our
accessibility, increasing our capacity, expanding our
category-specific support, extending our online self-help
features and improving our systems and processes to allow us to
provide efficient and effective support. In addition, top eBay
sellers who qualify for our PowerSeller program receive
prioritized customer support.


 




This excerpt taken from the EBAY 10-K filed Feb 28, 2007.
Customer Support
 
We devote resources to providing personalized, accurate and timely support services to our community of users. Buyers and sellers can contact us through a variety of means, including email, online text chat and, in certain circumstances, telephone. We are focusing our resources on increasing our accessibility and capacity, expanding our category-specific support, extending our online self-help features, and improving our systems and processes to allow us to provide the most efficient and effective support possible.
 

EXCERPTS ON THIS PAGE:

10-K (2 sections)
Feb 29, 2008
10-K
Feb 28, 2007

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