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This excerpt taken from the EBAY 10-K filed Feb 17, 2010. Government inquiries may lead to charges or penalties. A large number of transactions occur on our websites on a daily basis. Government regulators have received a significant number of consumer complaints about both eBay and PayPal, which, while small as a percentage of our total transactions, are large in aggregate numbers. As a result, from time to time we have been contacted by
20
Table of Contentsvarious foreign and domestic governmental regulatory agencies that have questions about our operations and the steps we take to protect our users from fraud. PayPal has received inquiries regarding its restriction and disclosure practices from the Federal Trade Commission and regarding these and other business practices from the attorneys general of a number of states. In September 2006, PayPal entered into a settlement agreement with the attorneys general of a number of states under which it agreed to pay $1.7 million to the attorneys general, shorten and streamline its user agreement, increase educational messaging to users about funding choices, and communicate more information regarding protection programs to users. We currently face inquiries from government regulators in various jurisdictions related to actions that we have taken that are designed to improve the safety of transactions on our websites, most notably by requiring PayPal to be offered and/or used for certain high-risk transactions or by certain sellers in certain jurisdictions, and we may face similar inquires from other government regulators in the future. For example, the Reserve Bank of Australia recently reviewed our policies requiring sellers to offer PayPal as a payment alternative on most transactions on our localized Australian website and precluding sellers from imposing a surcharge or any other fee for accepting PayPal or other payment methods. Similarly, Bill Me Later has from time to time received customer complaints that could result in investigations into Bill Me Laters business practices by state or federal regulators. As a result of the current credit crisis, we expect new laws and regulations to be adopted that impose, among other things, additional obligations and restrictions on providers of credit. We are likely to receive additional inquiries from regulatory agencies in the future, including under existing or new credit laws or regulations, which may lead to action against us. We have responded to all inquiries from regulatory agencies by describing our current and planned antifraud efforts, customer support procedures, operating procedures and disclosures. If one or more of these agencies is not satisfied with our response to current or future inquiries, we could be subject to enforcement actions, fines or other penalties, or forced to change our operating practices in ways that could harm our business. This excerpt taken from the EBAY 10-Q filed Apr 28, 2009. Government inquiries may lead to charges or penalties. A large number of transactions occur on our websites on a daily basis. Government regulators have received a significant number of consumer complaints about both eBay and PayPal, which, while small as a percentage of our total transactions, are large in aggregate numbers. As a result, from time to time we have been contacted by various foreign and domestic governmental regulatory agencies that have questions about our operations and the steps we take to protect our users from fraud. PayPal has received inquiries regarding its restriction and disclosure practices from the Federal Trade Commission and regarding these and other business practices from the attorneys general of a number of states. In September 2006, PayPal entered into a settlement agreement with the attorneys general of a number of states under which it agreed to pay $1.7 million to the attorneys general, shorten and streamline its user agreement, increase educational messaging to users about funding choices, and communicate more information regarding protection programs to users. We currently face inquiries from government regulators in various jurisdictions related to actions that we have taken that are designed to improve the safety of transactions on our websites, most notably by requiring PayPal to be offered and/or used for certain high-risk transactions or by certain sellers in certain jurisdictions, and we may face similar inquires from other government regulators in the future. For example, the Reserve Bank of Australia recently reviewed our policies requiring sellers to offer PayPal as a payment alternative on most transactions on our localized Australian website and precluding sellers from imposing a surcharge or any other fee for accepting PayPal or other payment methods. Similarly, Bill Me Later has from time to time received customer complaints that could
30
result in investigations into Bill Me Laters business practices by state or federal regulators. As a result of the current credit crisis, we expect new laws and regulations to be adopted that impose, among other things, additional obligations and restrictions on providers of credit. We are likely to receive additional inquiries from regulatory agencies in the future, including under existing or new credit laws or regulations, which may lead to action against us. We have responded to all inquiries from regulatory agencies by describing our current and planned antifraud efforts, customer support procedures, operating procedures and disclosures. If one or more of these agencies is not satisfied with our response to current or future inquiries, we could be subject to enforcement actions, fines or other penalties, or forced to change our operating practices in ways that could harm our business. These excerpts taken from the EBAY 10-K filed Feb 20, 2009. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites on a daily
basis. Government regulators have received a significant number
of consumer complaints about both eBay and PayPal, which, while
small as a percentage of our total transactions, are large in
aggregate numbers. As a result, from time to time we have been
contacted by various foreign and domestic governmental
regulatory agencies that have questions about our operations and
the steps we take to protect our users from fraud. PayPal has
received inquiries regarding its restriction and disclosure
practices from the Federal Trade Commission and regarding these
and other business practices from the attorneys general of a
number of states. In September 2006, PayPal entered into a
settlement agreement with the attorneys general of a number of
states under which it agreed to pay $1.7 million to the
attorneys general, shorten and streamline its user agreement,
increase educational messaging to users about funding choices,
and communicate more information regarding protection programs
to users. We currently face inquiries from government regulators
in various jurisdictions related to actions that we have taken
that are designed to improve the safety of transactions on our
websites, most notably by requiring PayPal to be offered
and/or used
for certain high-risk transactions or by certain sellers in
certain jurisdictions, and we may face similar inquires from
other government regulators in the future. For example, the
Reserve Bank of Australia is currently reviewing our policy
requiring sellers to offer PayPal as a payment alternative on
most transactions on our localized Australian website and
precluding sellers from imposing a surcharge or any other fee
for accepting PayPal as a payment method. Similarly, Bill Me
Later has from time to time received customer complaints that
could result in investigations into Bill Me Laters
business practices by state or federal regulators. As a result
of the current credit crisis, we expect new laws and regulations
to be imposed on providers of credit. We are likely to receive
additional inquiries from regulatory agencies in the future,
including under existing or new credit laws or regulations,
which may lead to action against us. We have responded to all
inquiries from regulatory agencies by describing our current and
planned antifraud efforts, customer support procedures,
operating procedures and disclosures. If one or more of these
agencies is not satisfied with our response to current or future
inquiries, we could be subject to enforcement actions, fines or
other penalties, or forced to change our operating practices in
ways that could harm our business.
Government inquiries may lead to charges or penalties. A large number of transactions occur on our websites on a daily basis. Government regulators have received a significant number of consumer complaints about both eBay and PayPal, which, while small as a percentage of our total transactions, are large in aggregate numbers. As a result, from time to time we have been contacted by various foreign and domestic governmental regulatory agencies that have questions about our operations and the steps we take to protect our users from fraud. PayPal has received inquiries regarding its restriction and disclosure practices from the Federal Trade Commission and regarding these and other business practices from the attorneys general of a number of states. In September 2006, PayPal entered into a settlement agreement with the attorneys general of a number of states under which it agreed to pay $1.7 million to the attorneys general, shorten and streamline its user agreement, increase educational messaging to users about funding choices, and communicate more information regarding protection programs to users. We currently face inquiries from government regulators in various jurisdictions related to actions that we have taken that are designed to improve the safety of transactions on our websites, most notably by requiring PayPal to be offered and/or used for certain high-risk transactions or by certain sellers in certain jurisdictions, and we may face similar inquires from other government regulators in the future. For example, the Reserve Bank of Australia is currently reviewing our policy requiring sellers to offer PayPal as a payment alternative on most transactions on our localized Australian website and precluding sellers from imposing a surcharge or any other fee for accepting PayPal as a payment method. Similarly, Bill Me Later has from time to time received customer complaints that could result in investigations into Bill Me Laters business practices by state or federal regulators. As a result of the current credit crisis, we expect new laws and regulations to be imposed on providers of credit. We are likely to receive additional inquiries from regulatory agencies in the future, including under existing or new credit laws or regulations, which may lead to action against us. We have responded to all inquiries from regulatory agencies by describing our current and planned antifraud efforts, customer support procedures, operating procedures and disclosures. If one or more of these agencies is not satisfied with our response to current or future inquiries, we could be subject to enforcement actions, fines or other penalties, or forced to change our operating practices in ways that could harm our business. This excerpt taken from the EBAY 10-Q filed Oct 23, 2008. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. Government
regulators have received a significant number of consumer
complaints about both eBay and PayPal, which, while small as a
percentage of our total transactions, are large in aggregate
numbers. As a result, from time to time we have been contacted
by various foreign and domestic governmental regulatory agencies
that have questions about our operations and the steps we take
to protect our users from fraud. PayPal has received inquiries
regarding its restriction and disclosure practices from the
Federal Trade Commission and regarding these and other business
practices from the attorneys general of a number of states. In
September 2006, PayPal entered into a settlement agreement with
the attorneys general of a number of states under which it
agreed to pay $1.7 million to the attorneys general,
shorten and streamline its user agreement, increase educational
messaging to users about funding choices, and communicate more
information
Table of Contents
regarding protection programs to users. We currently face
inquiries from government regulators in various jurisdictions
related to actions that we have taken that are designed to
improve the safety of transactions on our websites, most notably
by requiring PayPal to be offered
and/or used
for certain high-risk transactions or by certain sellers in
certain jurisdictions, and we may face similar inquires from
other government regulators in the future. We are likely to
receive other additional inquiries from regulatory agencies in
the future, which may lead to action against us. We have
responded to all inquiries from regulatory agencies by
describing our current and planned antifraud efforts, customer
support procedures, operating procedures and disclosures. If one
or more of these agencies is not satisfied with our response to
current or future inquiries, we could be subject to enforcement
actions, fines or other penalties, or forced to change our
operating practices in ways that could harm our business.
This excerpt taken from the EBAY 10-Q filed Jul 24, 2008. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. Government
regulators have received a significant number of consumer
complaints about both eBay and PayPal, which, while small as a
percentage of our total transactions, are large in aggregate
numbers. As a result, from time to time we have been contacted
by various foreign and domestic governmental regulatory agencies
that have questions about our operations and the steps we take
to protect our users from fraud. PayPal has received inquiries
regarding its restriction and disclosure practices from the
Federal Trade Commission and regarding these and other business
practices from the attorneys general of a number of states. In
September 2006, PayPal entered into a settlement agreement with
the attorneys general of a number of states under which it
agreed to pay $1.7 million to the attorneys general,
shorten and streamline its user agreement, increase educational
messaging to users about funding choices, and communicate more
information regarding protection programs to users. We may also
face governmental inquiries related to actions that we take
designed to improve the safety of transactions on our websites,
most notably by requiring PayPal to be offered
Table of Contents
and/or used
for certain transactions or by certain sellers. We are likely to
receive additional inquiries from regulatory agencies in the
future, which may lead to action against us. We have responded
to all inquiries from regulatory agencies by describing our
current and planned antifraud efforts, customer support
procedures, operating procedures and disclosures. If one or more
of these agencies is not satisfied with our response to current
or future inquiries, we could be subject to enforcement actions,
fines or other penalties, or forced to change our operating
practices in ways that could harm our business.
This excerpt taken from the EBAY 10-Q filed Apr 24, 2008. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. Government
regulators have received a significant number of consumer
complaints about both eBay and PayPal, which, while small as a
percentage of our total transactions, are large in aggregate
numbers. As a result, from time to time we have been contacted
by various foreign and domestic governmental regulatory agencies
that have questions about our operations and the steps we
Table of Contents
take to protect our users from fraud. PayPal has received
inquiries regarding its restriction and disclosure practices
from the Federal Trade Commission and regarding these and other
business practices from the attorneys general of a number of
states. In September 2006, PayPal entered into a settlement
agreement with the attorneys general of a number of states under
which it agreed to pay $1.7 million to the attorneys
general, shorten and streamline its user agreement, increase
educational messaging to users about funding choices, and
communicate more information regarding protection programs to
users. We are likely to receive additional inquiries from
regulatory agencies in the future, which may lead to action
against us. We have responded to all inquiries from regulatory
agencies by describing our current and planned antifraud
efforts, customer support procedures, operating procedures and
disclosures. If one or more of these agencies is not satisfied
with our response to current or future inquiries, we could be
subject to enforcement actions, fines or other penalties, or
forced to change our operating practices in ways that could harm
our business.
This excerpt taken from the EBAY 10-Q filed Apr 24, 2008. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. Government
regulators have received a significant number of consumer
complaints about both eBay and PayPal, which, while small as a
percentage of our total transactions, are large in aggregate
numbers. As a result, from time to time we have been contacted
by various foreign and domestic governmental regulatory agencies
that have questions about our operations and the steps we
Table of Contents
take to protect our users from fraud. PayPal has received
inquiries regarding its restriction and disclosure practices
from the Federal Trade Commission and regarding these and other
business practices from the attorneys general of a number of
states. In September 2006, PayPal entered into a settlement
agreement with the attorneys general of a number of states under
which it agreed to pay $1.7 million to the attorneys
general, shorten and streamline its user agreement, increase
educational messaging to users about funding choices, and
communicate more information regarding protection programs to
users. We are likely to receive additional inquiries from
regulatory agencies in the future, which may lead to action
against us. We have responded to all inquiries from regulatory
agencies by describing our current and planned antifraud
efforts, customer support procedures, operating procedures and
disclosures. If one or more of these agencies is not satisfied
with our response to current or future inquiries, we could be
subject to enforcement actions, fines or other penalties, or
forced to change our operating practices in ways that could harm
our business.
These excerpts taken from the EBAY 10-K filed Feb 29, 2008. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. Government
regulators have received a significant number of consumer
complaints about both eBay and PayPal, which, while small as a
percentage of our total transactions, are large in aggregate
numbers. As a result, from time to time we have been contacted
by various foreign and domestic governmental regulatory agencies
that have questions about our operations and the steps we take
to protect our users from fraud. PayPal has received inquiries
regarding its restriction and disclosure practices from the
Federal Trade Commission and regarding these and other business
practices from the attorneys general of a number of states. In
September 2006, PayPal entered into a settlement agreement with
the attorneys general of a number of states under which it
agreed to pay $1.7 million to the attorneys general,
shorten and streamline its user agreement, increase educational
messaging to users about funding choices, and communicate more
information regarding protection programs to users. We are
likely to receive additional inquiries from regulatory agencies
in the future, which may lead to action against us. We have
responded to all inquiries from regulatory agencies by
describing our current and planned antifraud efforts, customer
support procedures, operating procedures and disclosures. If one
or more of these agencies is not satisfied with our response to
current or future inquiries, we could be subject to enforcement
actions, fines or other penalties, or forced to change our
operating practices in ways that could harm our business.
Government inquiries may lead to charges or penalties. A large number of transactions occur on our websites. Government regulators have received a significant number of consumer complaints about both eBay and PayPal, which, while small as a percentage of our total transactions, are large in aggregate numbers. As a result, from time to time we have been contacted by various foreign and domestic governmental regulatory agencies that have questions about our operations and the steps we take to protect our users from fraud. PayPal has received inquiries regarding its restriction and disclosure practices from the Federal Trade Commission and regarding these and other business practices from the attorneys general of a number of states. In September 2006, PayPal entered into a settlement agreement with the attorneys general of a number of states under which it agreed to pay $1.7 million to the attorneys general, shorten and streamline its user agreement, increase educational messaging to users about funding choices, and communicate more information regarding protection programs to users. We are likely to receive additional inquiries from regulatory agencies in the future, which may lead to action against us. We have responded to all inquiries from regulatory agencies by describing our current and planned antifraud efforts, customer support procedures, operating procedures and disclosures. If one or more of these agencies is not satisfied with our response to current or future inquiries, we could be subject to enforcement actions, fines or other penalties, or forced to change our operating practices in ways that could harm our business. This excerpt taken from the EBAY 10-Q filed Oct 29, 2007. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. We believe
that government regulators have received a substantial number of
consumer complaints about both eBay and PayPal, which, while
small as a percentage of our total transactions, are large in
aggregate numbers. As a result, from time to time we have been
contacted by various foreign and domestic governmental
regulatory agencies that have questions about our operations and
the steps we take to protect our users from fraud. PayPal has
received inquiries regarding its restriction and disclosure
practices from the Federal Trade Commission and regarding these
and other business practices from the attorneys general of a
number of states. In September 2006, PayPal entered into a
settlement agreement with the attorneys general of a number of
states under which it agreed to pay $1.7 million to the
attorneys general, shorten and streamline its user agreement,
increase educational messaging to users about funding choices,
and communicate more information regarding protection programs
to users. We are likely to receive additional inquiries from
regulatory agencies in the future, which may lead to action
against us. We have responded to all inquiries from regulatory
agencies by describing our current and planned antifraud
efforts, customer support procedures, operating procedures and
disclosures. If one or more of these agencies is not satisfied
with our response to current or future inquiries, we could be
subject to enforcement actions, fines or other penalties, or
forced to change our operating practices in ways that could harm
our business.
Table of Contents
We are subject to laws relating to the use and transfer of
personally identifiable information about our users, especially
for financial information and for users located outside of the
U.S. New laws in this area have been passed by several
jurisdictions, and other jurisdictions are considering imposing
additional restrictions. Violation of these laws, which in many
cases apply not only to third-party transactions but also to
transfers of information between ourselves and our subsidiaries,
and between ourselves, our subsidiaries, and other parties with
which we have commercial relations, could subject us to
significant penalties and negative publicity and could adversely
affect us.
This excerpt taken from the EBAY 10-Q filed Jul 27, 2007. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. We believe
that government regulators have received a substantial number of
consumer complaints about both eBay and PayPal, which, while
small as a percentage of our total transactions, are large in
aggregate numbers. As a result, from time to time we have been
contacted by various foreign and domestic governmental
regulatory agencies that have questions about our operations and
the steps we take to protect our users from fraud. PayPal has
received inquiries regarding its restriction and disclosure
practices from the Federal Trade Commission and regarding these
and other business practices from the attorneys general of a
number of states. In September 2006, PayPal entered into a
settlement agreement with the attorneys general of a number of
states under which it agreed to pay $1.7 million to the
attorneys general, shorten and streamline its user agreement,
increase educational messaging to users about funding choices,
and communicate more information regarding protection programs
to users. Our businesses are likely to receive additional
inquiries from regulatory agencies in the future, which may lead
to action against them. We have responded to all inquiries from
regulatory agencies by describing our current and planned
antifraud efforts, customer support procedures, operating
procedures and disclosures. If one or more of these agencies is
not satisfied with our response to current or future inquiries,
we could be subject to enforcement actions, fines or other
penalties, or forced to change our operating practices in ways
that could harm our business.
We are subject to laws relating to the use and transfer of
personally identifiable information about our users, especially
for financial information and for users located outside of the
U.S. New laws in this area have been passed by several
jurisdictions, and other jurisdictions are considering imposing
additional restrictions. Violation of these laws, which in many
cases apply not only to third-party transactions but also to
transfers of information between ourselves and our subsidiaries,
and between ourselves, our subsidiaries, and other parties with
which we have commercial relations, could subject us to
significant penalties and negative publicity and could adversely
affect us.
This excerpt taken from the EBAY 10-Q filed Apr 25, 2007. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. We believe
that government regulators have received a substantial number of
consumer complaints about both eBay and PayPal, which, while
small as a percentage of our total transactions, are large in
aggregate numbers. As a result, from time to time we have been
contacted by various foreign and domestic governmental
regulatory agencies that have questions about our operations and
the steps we take to protect our users from fraud. PayPal has
received inquiries regarding its restriction and disclosure
practices from the Federal Trade Commission regarding these and
other business practices from the attorneys general of a number
of states. In September 2006, PayPal entered into a settlement
agreement with the attorneys general of a number of states under
which it agreed to pay $1.7 million to the attorneys
general, shorten and streamline its user agreement, increase
educational messaging to users about funding choices, and
communicate more information regarding protection programs to
users. Both eBay and PayPal are likely to receive additional
inquiries from regulatory agencies in the future, which may lead
to action against either company. We have responded to all
inquiries from regulatory agencies by describing our current and
planned antifraud efforts, customer support procedures,
operating procedures and disclosures. If one or more of these
agencies is not satisfied with our response to current or future
inquiries, we could be subject to enforcement actions, fines or
other penalties, or forced to change our operating practices in
ways that could harm our business.
We are subject to laws relating to the use and transfer of
personally identifiable information about our users, especially
for financial information and for users located outside of the
U.S. New laws in this area have been passed by several
jurisdictions, and other jurisdictions are considering imposing
additional restrictions. Violation of these laws, which in many
cases apply not only to third-party transactions but also to
transfers of information between ourselves and our subsidiaries,
and between ourselves, our subsidiaries, and other parties with
which we have commercial relations, could subject us to
significant penalties and negative publicity and could adversely
affect us.
This excerpt taken from the EBAY 10-K filed Feb 28, 2007. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our websites. We believe
that government regulators have received a substantial number of
consumer complaints about both eBay and PayPal, which, while
small as a percentage of our total transactions, are large in
aggregate numbers. As a result, we have from time to time been
contacted by various foreign and domestic governmental
regulatory agencies that have questions about our operations and
the steps we take to protect our users from fraud. PayPal has
received inquiries regarding its restriction and disclosure
practices from the Federal Trade Commission regarding these and
other business practices from the attorneys general of a number
of states. In September 2006, PayPal entered into a settlement
agreement with the attorneys general of a number of states under
which it agreed to pay $1.7 million to the attorneys
general, shorten and streamline its user agreement, increase
educational messaging to users about funding choices, and
communicate more information regarding protection programs to
users. Both eBay and PayPal are likely to receive additional
inquiries from regulatory agencies in the future, which may lead
to action against either company. We have responded to all
inquiries from regulatory agencies by describing our current and
planned antifraud efforts, customer support procedures,
operating procedures and disclosures. If one or more of these
agencies is not satisfied with our response to current or future
inquiries, we could be subject to enforcement actions, fines or
other penalties, or forced to change our operating practices in
ways that could harm our business.
We are subject to laws relating to the use and transfer of
personally identifiable information about our users, especially
for financial information and for users located outside of the
U.S. New laws in this area have been passed by several
jurisdictions, and other jurisdictions are considering imposing
additional restrictions. Violation of these laws, which in many
cases apply not only to third-party transactions but also to
transfers of information between ourselves and our subsidiaries,
and between ourselves, our subsidiaries, and other parties with
which we have commercial relations, could subject us to
significant penalties and negative publicity and could adversely
affect us.
This excerpt taken from the EBAY 10-Q filed Jul 28, 2006. Government
inquiries may lead to charges or penalties.
A large number of transactions occur on our
websites. We believe that government regulators have
received a substantial number of consumer complaints about both
eBay and PayPal, which, while small as a percentage of our total
transactions, are large in aggregate numbers. As a result, we
have from time to time been contacted by various foreign and
domestic governmental regulatory agencies that have questions
about our operations and the steps we take to protect our users
from fraud. PayPal has received inquiries regarding its
restriction and disclosure practices from the Federal Trade
Commission and these and other business practices from the
attorneys general of a number of states. If PayPals
processes are found to violate federal or state law on consumer
protection and unfair business practices, it could be subject to
an enforcement action or fines. If PayPal becomes subject to an
enforcement action, it could be required to restructure its
business processes in ways that would harm its business, and to
pay substantial fines. Even if PayPal is able to defend itself
successfully, an enforcement action could cause damage to its
reputation, could consume substantial amounts of its
managements time and attention, and could require PayPal
to change its customer service and operations in ways that could
increase its costs and decrease the effectiveness of its
anti-fraud program. Both eBay and PayPal are likely to receive
additional inquiries from regulatory agencies in the future,
which may lead to action against either company. We have
responded to all inquiries from regulatory agencies by
describing our current and planned antifraud efforts, customer
support procedures, operating procedures and disclosures. If one
or more of these agencies is not satisfied with our response to
current or future inquiries, we could be subject to fines or
other penalties, or forced to change our operating practices in
ways that could harm our business.
We are subject to laws relating to the use and transfer of
personally identifiable information about our users, especially
for financial information and for users located outside of the
U.S. New laws in this area have been passed by several
jurisdictions, and other jurisdictions are considering imposing
additional restrictions. Violation of these laws, which in many
cases apply not only to third-party transactions but also to
transfers of information between ourselves and our subsidiaries,
and between ourselves, our subsidiaries, and other parties with
which we have commercial relations, could subject us to
significant penalties and negative publicity and could adversely
affect us.
Table of Contents
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