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These excerpts taken from the EBAY 10-K filed Feb 29, 2008. Value-Added
Tools and Services
eBay users have access to a variety of pre-trade and
post-trade tools and services to enhance their user
experience and to make trading faster, easier and safer for
them. Pre-trade tools and services are intended to
simplify the listing process. Post-trade tools and
services are designed to make transactions easier and more
convenient to complete.
Table of Contents
These tools and services include:
We currently provide these services directly or through
contractual arrangements with third parties.
PowerSeller program: PowerSellers are
eBays top sellers who have consistently sustained a high
volume of monthly sales and who have a high level of positive
feedback. Members of the PowerSeller program get a range of
special benefits, including pricing discounts, prioritized
customer support, promotional offers, eBay promotional
merchandise, advanced selling education, opportunities to
participate in research and other special rewards. The
PowerSeller program is free of charge and a special PowerSeller
icon is located next to the sellers user name if the
seller qualifies for the program. In January 2008, we announced
that we would raise the standards for sellers to qualify for our
PowerSeller program and would provide additional benefits, such
as pricing discounts for qualified PowerSellers with high DSR
ratings.
Top buyer program: Our top buyers benefit from
having a special phone number to call if they have an
unsatisfactory user experience in connection with a transaction
on our websites, and we recently announced that we would also
offer special coupon initiatives to top buyers.
Value-Added Tools and Services eBay users have access to a variety of pre-trade and post-trade tools and services to enhance their user experience and to make trading faster, easier and safer for them. Pre-trade tools and services are intended to simplify the listing process. Post-trade tools and services are designed to make transactions easier and more convenient to complete.
Table of ContentsThese tools and services include:
We currently provide these services directly or through contractual arrangements with third parties. PowerSeller program: PowerSellers are eBays top sellers who have consistently sustained a high volume of monthly sales and who have a high level of positive feedback. Members of the PowerSeller program get a range of special benefits, including pricing discounts, prioritized customer support, promotional offers, eBay promotional merchandise, advanced selling education, opportunities to participate in research and other special rewards. The PowerSeller program is free of charge and a special PowerSeller icon is located next to the sellers user name if the seller qualifies for the program. In January 2008, we announced that we would raise the standards for sellers to qualify for our PowerSeller program and would provide additional benefits, such as pricing discounts for qualified PowerSellers with high DSR ratings. Top buyer program: Our top buyers benefit from having a special phone number to call if they have an unsatisfactory user experience in connection with a transaction on our websites, and we recently announced that we would also offer special coupon initiatives to top buyers. This excerpt taken from the EBAY 10-K filed Feb 28, 2007. Value-Added
Tools and Services
eBay users have access to a variety of pre-trade and
post-trade tools and services to enhance their user
experience and to make trading faster, easier and safer for
them. Pre-trade tools and services are intended to
simplify the listing process. Post-trade tools and
services are designed to make transactions easier and more
convenient to complete.
These tools and services include: Turbo Lister, eBay
Blackthorne, ProStores, Selling Manager and Selling Manager Pro,
which help automate the selling process; Picture Services, which
enables sellers to include pictures in their listings; the
Shipping Calculator, which makes it easier for buyers and
sellers to calculate shipping costs; Shipping Labels, which
allows sellers to print certain postage and UPS labels; Shipment
Tracking, which enables sellers to track their shipped packages;
the eBay Toolbar, which helps eBay users stay connected with
eBay wherever they are on the Internet; eBay Sales Reports and
eBay Sales Reports Plus, which provide sales and fee information
to sellers; eBay Market Research, which enables sellers to
analyze sales in categories across the site; Reviews and Guides,
which assists shoppers in making more informed choices; and
PayPal, which facilitates the online exchange of funds. We
currently provide these services directly or through contractual
arrangements with third parties.
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