This excerpt taken from the EMC 10-K filed Mar 6, 2006.
Our Customer Education organization delivers instruction on our technology, our products and storage management job functions as part of the EMC Proven Professional Certification program. Courses and the certification program are available to our employees, customers, prospects and partners. Training is worldwide in scope and employs e-learning and geographically dispersed classrooms, labs and testing centers.
We intend to continue to enhance our service offerings in this segment with additional capabilities by adding new resources and expertise.