Forbes  Oct 14  Comment 
Forrester - To win in the age of the customer, businesses must lead the next wave of technology adoption and embed technology into everything they do
Forbes  Sep 25  Comment 
Salesforce's Einstein is an example of how Artificial Intelligence (AI) has the potential to revolutionize CRM and customer-facing systems. Augmented reality has immediate implications for streamlining the Configure, Price, Quote (CPQ) and...
Forbes  Sep 22  Comment 
With the rise of bots and intelligent agents, new conversation interfaces will change brands' relationships with customers, according to Forrester.
Forbes  Jul 30  Comment 
“Customer experience leaders grow revenue faster than CX laggards, drive higher brand preference, and can charge more for their products.” That is an exact quote from the US Customer Experience Index, 2016 by Forrester’s Rick Parish.
Benzinga  Jun 21  Comment 
Barrington Research analyst Vincent Colicchio has a favorable view on Forrester Research, Inc. (NASDAQ: FORR) due to the potential market opportunities and the actions taken to enhance execution. He did, however, continue to rate the stock at...
Forbes  May 12  Comment 
By George Colony, CEO, Forrester. Follow him on Twitter: @gcolony
Forbes  Apr 28  Comment 
Consumer IoT is lagging behind industrial IoT in terms of interest, investments, and successful applications. Forrester and IDC shed light on the subject with data from consumer surveys.
Cloud Computing  Mar 29  Comment 
Liaison Technologies has announced its new ALLOY™ platform has been named a “Strong Performer” in “The Forrester Wave™: Master Data Management, Q1 2016” report. The report profiles the 12 most significant vendors in the...

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