FTE » Topics » Developing everyday services

This excerpt taken from the FTE 20-F filed Jun 25, 2007.

Developing everyday services

The new communication services enable the creation of new services, most often in partnerships, in all aspects of everyday life: citizenship, health, transportation, housing, online purchases, safety, education, personal services, and local communities. In each of these areas, the challenge is to create ecosystems that use communication services, which give France Telecom the possibility of becoming a service provider.

In particular, the broadband ADSL connection associated with Livebox, because of its permanence, allows the development of new services related to home security or remote assistance for residents, such as remote monitoring and LiveZoom, which uses a camera accessible from any PC or mobile phone.

In health, France Telecom intends to promote the use of communication and information service technologies to meet the needs of patients, healthcare professionals and government services. France Telecom has created a new line of business to better serve this sector, the objective of which is to coordinate and accelerate the Group’s actions in four priority areas:



remote supervision of chronically ill patients;



services related to home health care and hospitalization;



services for healthcare professionals;



services to the agencies that finance healthcare costs.

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