Forrester evaluated an array of companies that provide Global IT Outsourcing services. Forrester named Fujistu as a strong performer and gave Fujitsu a top rank in client feedback on account management, infrastructure services client base, and total employees. Information technology services account for half of Fujitsu's revenue. This business segment is less cyclical than its consumer electronic manufacturing business, and shows promise for continued growth.
According to the Ovum Report, Fujitsu grew its North American market share to 30% of the $4.7 billion optical networking segment.
The slump in the global economy diminished demand for PCs and network servers. IBM, Dell, and Hewlett-Packard aggressively cut prices in February on a range of products, including servers, hard drives, memory and storage. The companies slashed prices in order to increase demand as the companies want to maintain economies-of-scales, which essentially means it costs more to not run plants near full capacity then to run near full output and sell products at cheaper prices.
In reponse to the economic slowdown hurting revenue, Fujitsu announced a pay-freeze plan. The release was not accepted well by employees in Europe, who did not see bonuses the previous year as well.