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GPS » Topics » Exhibit A.6.2 - Statement of Work Server Services - Production Environment

This excerpt taken from the GPS 10-Q filed Jun 9, 2009.

Exhibit A.6.2 - Statement of Work Server Services – Production Environment

to

First Amended and Restated Master Services Agreement

March 2, 2009

This document contains confidential and proprietary information of The Gap, Inc. and IBM. Except with the express prior written permission of The Gap, Inc. and IBM, this document and the information contained herein may not be published, disclosed, or used for any other purpose.

 

Exhibit A.6.2    Gap/IBM Confidential and Proprietary Information

LOGO

 

TABLE OF CONTENTS

 

          Page No.

I.

    General    1

II.

    Operating Principles and Objectives    3

III.

    Messaging and Collaboration    4

IV.

    File and Print Services; Ad Hoc Document Repositories    5

V.

    Database Maintenance, Support and Management    10

VI.

    Directory Services and Network Based Appliances    13

VII.

    Identity Management    15

VIII.

    Server Environment    16

IX.

    Storage Management    24

X.

    Asset Management    32

XI.

    Equipment and Software Support    33

XII.

    Gap Responsibilities    38

 

Exhibit A.6.2    Gap/IBM Confidential and Proprietary Information

LOGO

 

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