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GPS » Topics » Data Center Operations and Support

This excerpt taken from the GPS 10-K filed Mar 28, 2006.

Data Center Operations and Support

The IBM solution for Gap includes an information-processing environment that will be managed by the IBM Service Delivery Center in *. *.

Utilizing this operations center in *.

IBM will monitor the systems consoles for *. The console monitor staff will log all problems and track them through to resolution. Appropriate IBM support groups will be engaged as required for all platforms *. As shifts change, the turnover status will be provided for the oncoming shift in order to maintain

 

* Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.

 

Exhibit D.4

   Gap/IBM Confidential and Proprietary Information  

LOGO

 

peak efficiency of Gap’s production environment. IBM has also included *. The following products will be used to provide console support.

*

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