This excerpt taken from the GPS 10-K filed Mar 28, 2006.
4. GAP REFRESH CYCLE
The Refresh Cycle below describes the frequency of Gaps refresh obligations by device type.
4.1. The Gap Refresh Cycle represents Gaps financial responsibility for the cost of the refreshed equipment, which includes the purchase of a * on-site warranty and is preloaded with the Golden Image.
4.2. Supplier will provide (i) installation support for the Gap refreshed equipment, excluding handsets, as detailed in Exhibit A.4 (End User Support Services) of the Agreement; and (ii) ongoing IT Support for all Gap refreshed equipment.
4.3. Gap Workstations will normally follow a * refresh cycle. However, Gap retains the flexibility to not refresh workstations. Workstations falling off warranty support will move to the Off-warranty baseline where * hardware maintenance charges are taken into account. If Gap deems necessary, workstations may also fall off both warranty and hardware maintenance and Supplier will handle hardware break/fix under Time & Materials. Workstation support will be provided as described in Exhibit A.4 (End User Support Services) of the Agreement.