This excerpt taken from the GPS 10-Q filed Jun 9, 2009.
IV. MAINTENANCE SERVICES
For purposes of this
Statement of Work, Maintenance Services are those Services specified in Attachment A of this Statement of Work, for the Covered Machines.
a)
Store Servers includes a *. Typically a store will have *. Maintenance Services include warranty and off-warranty hardware maintenance to provide responses in accordance with
Exhibit B (Service Level Agreement). New Store Servers will include the purchase by Gap of a * warranty upgrade.
b)
Store Workstations include a *. Maintenance Services include warranty and off-warranty hardware maintenance to provide responses in accordance with Exhibit B (Service Level
Agreement).
c)
POS Configuration includes POS devices which together make up an automated POS register. These components are (A) a * such as *, (B) a *, such as *, and
(C) a * such as *. Maintenance Services include warranty and off-warranty hardware maintenance to provide responses in accordance with Exhibit B (Service Level Agreement). New POS Configurations will include the purchase of a * warranty by Gap.
*
Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
Exhibit A.3.1
Gap/IBM Confidential and Proprietary Information
Page 4
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