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GPS » Topics » Reports Service Levels

This excerpt taken from the GPS 10-Q filed Jun 9, 2009.

Reports Service Levels

The Service Levels for Reports are set forth below. Failure to meet any of the Service Levels set forth below shall be a Service Level Default. Each report will consist of two service levels (Hardcopy and Online Viewing).

 

Service Levels

   

Definition

   

Floor

Service Level

   

Expected

Service Level

   

Window

   

Service Level

Type as of

Effective Date

Critical Reports – (See B.1.16)       *    *    Monthly    *

 

 

* Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.

 

Exhibit B.1    Gap/IBM Confidential and Proprietary Information    B - 30

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This excerpt taken from the GPS 10-K filed Mar 28, 2006.

Reports Service Levels

The Service Levels for Reports are set forth below. Failure to meet any of the Service Levels set forth below shall be a Service Level Default. Each report will consist of two service levels (Hardcopy and Online Viewing).

 

Service Levels

   

Definition

   

Floor
Service Level

   

Expected
Service Level

   

Window

   

Service Level
Type as of
Effective Date

Critical Reports – (See B.1.16)

      

*

   

*

   

Monthly

   

*

 

* Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.

 

Exhibit B.1

    Gap/IBM Confidential and Proprietary Information        B - 27

LOGO

 

EXCERPTS ON THIS PAGE:

10-Q
Jun 9, 2009
10-K
Mar 28, 2006

RELATED TOPICS for GPS:

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