This excerpt taken from the GPS 10-Q filed Jun 9, 2009.
SLA B.1.8: * & * Servers
Metric
Number/Name:
1.8.1 Clustered Server Availability
Metric Description:
*
Source:
*
How Measured:
*
Measurement Interval:
Monthly
Reporting Interval:
Monthly
Schedule:
*
Target:
*
Data Collection Methodology
Measurement Methodology
*
Assumptions
*
*
Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
Exhibit B.3
Gap/IBM Confidential and Proprietary Information
54
Constraints
*
Tools
*
Methods
*
Frequency of Measurement
*
Data Calculation Method
*
Reporting Method
*
Comments
*
*
Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
Exhibit B.3
Gap/IBM Confidential and Proprietary Information
55
Metric
Number/Name:
1.8.2 Server Availability
Metric Description:
*
Source:
*
How Measured:
*
Measurement Interval:
Monthly
Reporting Interval:
Monthly
Schedule:
*
Target:
*
Data Collection Methodology
Measurement Methodology
*
Assumptions
*
*
Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
Exhibit B.3
Gap/IBM Confidential and Proprietary Information
56
Constraints
*
Tools
*
Methods
*
Frequency of Measurement
*
Data Calculation Method
*
Reporting Method
*
Comments
*
*
Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.
Exhibit B.3
Gap/IBM Confidential and Proprietary Information
57
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