2. TABLE OF STANDARD HARD COPY IT MANAGEMENT REPORTS for Gap (GPS)

Send us Feedback

Gap (GPS)

	SUMMARY

	BULLS

	BEARS

	TOPICS

	DATA CENTRAL

	STOCK CHART

	SEC FILINGS

	BALANCE

	INCOME

	CASH FLOW

GPS » Topics » 2. TABLE OF STANDARD HARD COPY IT MANAGEMENT REPORTS

This excerpt taken from the GPS 10-K filed Mar 28, 2006.

2. TABLE OF STANDARD HARD COPY IT MANAGEMENT REPORTS

The Table below is the list of reports to be provided to Gap.


Category		Report Name
Top 10		Top 10 Areas for Improvement - Operational, Financial (Gain Sharing Opportunities), Organizational

Risk Matrix		Enumeration of Key Risks Associated with Service Delivery - Risk, Mitigation Strategy, Action Plan, Owner

Charges Forecast Report		12 Month Rolling Forecast of Charges - by Service Tower - by Variable Component - by Non-Recurring Initiatives Actual v. Forecast Variance Report

Aged Invoice Report		Monthly Invoice Amounts (Fixed / Variable) - Aged Invoices - Log of Open Billing Disputes, Status and Age of Disputes

Project Summary Report		Summary of Progress Against Projects

Discretionary Project Hours Utilization Report		Monthly Summary of utilized Non-Recurring Initiative (NRI) Project Hours under Section 26.2 (Non-Recurring Initiative Pricing) of the Agreement - provide information by Gap Approver, Project Name, Approved Duration & Actual Utilized

Variable Resource Utilization Report		Monthly Summary of Additional Authorized Hours/FTE (NRI in addition to Section 26.2 (Non-Recurring Initiative Pricing) of the Agreement) - by Gap Approver, Project Name, Approved Amounts

Contract Summary Report		Monthly Summary of Gap third party contracts for which Supplier is responsible pursuant to Exhibit D.8 (Existing Agreements) of the Agreement until expiration, termination or assignment of such Gap third party contracts. - Expiration, Renewal, Key Terms

Sales Tax Inquiries		Open Sales Tax Inquiries Initiated by Gap - Requested, Open, Closed

Turnover Report		Enumeration of roll-off and turnover of Gap Transitioned Employees by role during the first contract year.


Exhibit D.13		Gap/IBM Confidential and Proprietary Information		Page 1

LOGO


Category		Report Name
Customer Satisfaction		Monthly Performance Against Ongoing Customer Satisfaction Measurements (this is in the SLA Reports)

Contract Changes		Monthly Summary of Contract Amendment - Requested, Approved, Denied, Total Closed

Disaster Recovery Plan Events		Monthly Summary of Disaster Recovery Plan Events by Geography.

Open Proposal Report		- NRI and New Service proposal activity report including: - Proposals submitted, status, Gap and IBM owners - Pricing alternatives proposed for each proposal including discrete and Resource Unit approaches

Wikinvest © 2006, 2007, 2008, 2009, 2010, 2011, 2012. Use of this site is subject to express Terms of Service, Privacy Policy, and Disclaimer. By continuing past this page, you agree to abide by these terms. Any information provided by Wikinvest, including but not limited to company data, competitors, business analysis, market share, sales revenues and other operating metrics, earnings call analysis, conference call transcripts, industry information, or price targets should not be construed as research, trading tips or recommendations, or investment advice and is provided with no warrants as to its accuracy. Stock market data, including US and International equity symbols, stock quotes, share prices, earnings ratios, and other fundamental data is provided by data partners. Stock market quotes delayed at least 15 minutes for NASDAQ, 20 mins for NYSE and AMEX. Market data by Xignite. See data providers for more details. Company names, products, services and branding cited herein may be trademarks or registered trademarks of their respective owners. The use of trademarks or service marks of another is not a representation that the other is affiliated with, sponsors, is sponsored by, endorses, or is endorsed by Wikinvest.

Mobile | Advertise | Licensing & Partnerships | Blogger Tools | Jobs