GXP » Topics » Billing Services

This excerpt taken from the GXP 8-K filed Jul 10, 2008.
Billing Services ensures the accurate and timely billing of retail customers – major functions include account adjustments, entering rate changes, set-up of area light billings, processing customer refunds, adding and removing customers on Easy Pay program and resolution of various issues within our computer systems.  KCPL will evaluate the approaches each company is taking to payment options, to the delivery and printing of bills, and to the information flow from its meter systems with the intent of creating one approach to the bill process that customers will understand, regardless of geographic location.680

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