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LiveOps Research Demonstrates Happy Customer Service Agents Positively Impact Customer Experience and Brands’ Bottom Lines
Cloud Computing  Mar 18  Comment 
LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced the findings of industry-first research that provides a holistic view into the state of today’s customer service....
The Economy and Fiscal Cliff Effect on Holiday Shopping
Cloud Computing  Dec 19  Comment 
SOASTA®, Inc., the leader in cloud and mobile testing today announced the findings of its 2012 Economy and Fiscal Cliff Holiday Shopping Survey. Out of the 2,893 Americans surveyed online on behalf of SOASTA by...
Harris Interactive Survey Reveals Corporate Data Risks with Replaced Smartphones and Tablets
Cloud Computing  Dec 13  Comment 
PHILADELPHIA , Dec. 13, 2012 /PRNewswire/ -- Fiberlink®, the leader in cloud-based solutions for secure mobile device management (MDM) and mobile application management (MAM), today announced the results of a survey conducted online nationwide...
Customer Service Falling Down on the “Customer” Part of the Job, According to SugarCRM/Harris Interactive Survey
Cloud Computing  Dec 3  Comment 
U.S. adults believe the customer part of “customer service” is in short supply and believe that they’re treated like strangers by the companies from which they seek support, according to a new survey from SugarCRM, the...
3 Steps To Cure Job Stress In Time For Your Next Coffee Break
Forbes  Nov 29  Comment 
When it comes to their working life, the level of on-the-job stress is the aspect that Americans are most dissatisfied with, according to a recent Gallup poll. Another survey from Harris Interactive found that three-quarters of us are feeling...
Harris Interactive, Inc. (HPOL) Reports Q1 EPS of $0.03
StreetInsider.com  Nov 1  Comment 
Visit StreetInsider.com at http://www.streetinsider.com/Earnings/Harris+Interactive%2C+Inc.+%28HPOL%29+Reports+Q1+EPS+of+%240.03/7837380.html for the full story.
New Survey Shows ‘Application Bloat’ Costs Businesses Millions
Cloud Computing  Oct 16  Comment 
Quest Software, Inc. (now a part of Dell) today announced the results of a Harris Interactive survey that was commissioned to reveal the financial and operational impact that managing massive numbers of applications have on ...
Americans: Online Stores More Appealing for Holiday Shopping Due to the Bad Economy
Cloud Computing  Oct 5  Comment 
SOASTA®, Inc., the leader in cloud and mobile testing, today announced the findings of its 2012 Holiday and the Economy survey on the same day the US Department of Labor Bureau of Labor Statistics (BLS) published its...
ON24 Announces Business Travel Comedy Contest Winner
Cloud Computing  Sep 27  Comment 
ON24, Inc., the leader in webcasting and virtual events, today announced that Dhaya Lakshminarayanan, former venture capitalist, is the winner of the "Your Time, Your Life, Go Virtual" comedy contest sponsored by ON24. The contest showcased five...
Google Teams Up With Harris Interactive To Launch New Self-Service Consumer Research Tool
TechCrunch  Sep 18  Comment 
Market research firm Harris Interactive today announced that it is partnering with Google's recently launched Google Consumer Surveys "to develop and bring to market a new product that allows businesses, both large and small, to compare themselves...




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Harris Interactive Inc., (HPOL), is the 15th largest market research firm in the world. The company conducts proprietary and public research to help its clients achieve clear, material, and enduring results. Harris Interactive competes in the custom research market, which makes up about 1/3 of the overall research market. It is famous for its innovative use of Internet methodology to conduct systematically accurate market research, as well as the Harris Poll, one of the most respected proprietary surveys in the world. In order to lower cost and time needed to collect large amounts of data, Harris Interactive combines its proficiency in predictive and strategic research with proprietary methodologies and technology.




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