This excerpt taken from the EFA DEFA14A filed Oct 1, 2009.
Q: Im an advisor, can I vote on my clients behalf?
Provided you have authorization from your client, Financial Advisers and their teams can vote on behalf of their clients in one of two ways:
If you or your teams vote on behalf of your client, the call will be recorded (or your fax or email will be retained for recordkeeping) and your client will receive a confirmation statement to ensure that the vote is properly recorded.
If your client has additional questions, they can contact Broadridge at 1-866-450-8471 or visit www.proxyvote.com. If you have additional questions, please contact your iShares Representative, call 1-800-iShares, or visit www.iShares.com.