Infosys Technologies (INFY)

Expansion of services and significant projects

Infosys continued to strengthen its strategic relationships with clients across industry verticals and geographies. Infosys and its subsidiaries added 37 clients during the quarter, bringing the number of active clients to 438 at the end of the year.

Infosys’ Radio-Frequency Identification (RFID) solutions continued to make global corporations more competitive. A global advanced electronics and high technology company is using Infosys’ expertise to comply with an RFID mandate and to build a strategy roadmap for its mobile computing product line. Infosys is developing industry-based RFID scenarios and templates for one of the world’s largest software companies.

Infosys is working with a global leader in enterprise mobility computing for product engineering and next-generation product development. Infosys is partnering with a leading photography and informational imaging company for SAP rollout across multiple countries. The client is also using Infosys’ RFID solution to meet retail compliance requirements and to manage its supply chain better. A large independent distributor of office equipment and document management services is using Infosys’ business intelligence solution for Sarbanes Oxley compliance.

Infosys business solutions are helping companies in the retail sector improve their supply chain efficiency and information management. Two leading specialty retailers are using Infosys’ expertise to improve their inventory and price integrity. Infosys has also developed an end-to-end supply chain transformation solution for a leading food distribution corporation.

Infosys is helping a large US-based Cable Multi-Service Operator (MSO) upgrade its network to offer Voice-over IP (VoIP) services. Infosys is consolidating multiple billing systems for a prominent integrated telecommunications services provider in the US. Infosys enabled a global telecom service provider to set up a regional customer service center to provide data, voice, mobile and CRM services to its Asia Pacific customers.

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Infosys completed a web-based risk management program for a leading mortgage insurance services company in the US. A market leader in Western Europe sought Infosys’ services to improve its operating efficiencies and reduce total cost through a strategic analysis of its IT portfolio.

The China division of a global pharmaceutical major sought Infosys’ strategic consultancy services for storage, data center and disaster recovery initiatives.

In China, a power and automation technologies leader engaged Infosys to assess internal controls for Sarbanes Oxley compliance. In the energy and utilities sector, Infosys is providing IT solutions for an oil company headquartered in Dubai, a leading European cement company and a prominent UK utilities company.

Infosys assessed and designed technology architecture for a leading diversified financial services company in the US. A leading investment bank used Infosys’ expertise to implement an enterprise-wide financial messaging solution across multiple geographies. Infosys implemented a strategic reporting solution for the mortgage business of a leading European retail bank and migrated mission-critical databases for a large German independent financial advisor.

“We have been taking steps towards transforming the way we manage our large accounts. Our focus is to bring the best that we can offer to our clients in an integrated manner while strengthening key relationships,” said Basab Pradhan, Head – Worldwide Sales and Senior Vice President. “We are delighted with the progress we have made so far.”

“Our investments in growing new services have yielded returns, both in terms of revenue as well as value differentiation. Services such as Independent Validation and Infrastructure Management continue to demonstrate healthy growth while System Integration continues to deliver higher value through technology solutions,” said S. D. Shibulal, Member of the Board and Head – Worldwide Customer Delivery. “Progeon continues to surge ahead, delivering both growth and enhanced client value.”

Expansion of services and significant projects

Infosys and its subsidiaries added 38 clients during the quarter, taking the total number of active clients to 434 across the world.

Infosys made significant strides in the Automotive and Aerospace sectors during the quarter. The Asian and North American divisions of a globally renowned automotive manufacturer began to engage with Infosys during the quarter. For the Asian division, Infosys is involved in developing a diagnostic data recorder, and for the North American division, Infosys assisted in automating a cost allocation process. Infosys continued its relationship with a global automotive manufacturer based in Europe, completing several ongoing projects in IT consulting and software development. During the quarter Infosys started working with an engineering design house in the US on a design project.

Large corporations in the Insurance and Healthcare industries are increasingly using the Infosys-pioneered Global Delivery Model to improve efficiency and customer focus. Infosys is working with a premier US-based wellness company and a provider of tools, applications and healthcare content to analyse, design and implement new systems that strengthen their internal processes. In a mission-critical assignment, the most distinguished preferred provider organization (PPO) network in the US selected Infosys to rewrite its core system. For one of the largest insurance companies in the US, Infosys developed an enterprise-wide road map for content management strategy. Other new wins this quarter include one of the world’s fastest growing pharmaceutical companies and a claim adjudication company.

In the Financial Services sector, a leading global bank continued its relationship with Infosys to leverage technology. Infosys worked with this client to develop and refine its IT integration strategy.

Infosys’ business solutions continued to enhance competitiveness for clients in the Retail industry. A US supermarket giant used Infosys’ services to address process improvement initiatives and program management issues. Infosys also completed a large end-to-end business process re-engineering initiative for a leading corporation in the food distribution business. A premier apparel marketer in the US partnered with Infosys for a business consulting engagement.

Infosys strengthened its presence in the Hi-tech Manufacturing space by deepening its relationship with two significant clients – a world leader in communications products and services and a globally respected electronics manufacturing company. Infosys is working with both companies to revamp core processes and thereby improve their competitiveness.

In other major wins this quarter, a global leader in product safety and certification testing and a leading global provider of information technology solutions for the air transport industry were added to Infosys’ client portfolio.

In China, Infosys started working with a recognised global leader in power and automation technologies to revamp its IT systems.

In Europe, an integrated data services and technology provider signed up Infosys for assistance in developing software tools for its clients. In yet another win, a UK utilities business engaged Infosys to convert its software platform.

“Demand for offshore outsourcing continued to be strong,” said Basab Pradhan, Head – Worldwide Sales and Senior Vice President. “Clients have responded favourably to the combination of our consulting services and offshore delivery.”

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“Our growth has been well supported by our relentless pursuit of excellence, not only in our core client delivery processes but also in all the business enabling areas,” said S. D. Shibulal, Member of the Board and Head – World-wide Customer Delivery.