Maxcom is the only telecommunications concessionaire to offer quadruple-play services (voice, video, data and cellular) under its own brand.
In 1997 the company received permission to install a telecommunications network which could/would provide local, national and international telephony and data transfer services. In 2006 Maxcom obtained permission from the Secretaria de Comunicaciones y Transportes (SCT – Communications and Transport Office) to provide cable television services and audio in Puebla. In 2007 the company obtained permission to provide mobile virtual network operator services which positions MXT to provide mobile telephony services in Mexico. 
The company has a history of providing innovative services like an all-digital switching network, the first company to provide VoIP, the first triple-play voice provider, first unbundled quadruple-play and a program of Paid TV using internet protocol. MXT follows a cluster strategy which is divided in three stages: identifying, deploying and penetrating the clusters.
The company provides services in Mexico City, Puebla, Queretaro and San Luis Potosi using a penetration strategy in niche markets to take advantage of network density and economies of scale. 
In 2006 the Mexican government issued the non-binding agreement “Agreement of Convergence of Fixed Services of Local Telephony and Restricted Audio and/or Television that are provided through Wired and Wireless Public Networks” also known as the Convergence Agreement. This allows telecommunications service providers to include services not originally included in their original concessions.
In 1999 Maxcom and Telefonos de Mexico (MXK:TELMEXL) entered a contract to provide interconnection services. Under the terms of the agreement Maxcom will provide interconnection services in long-distance calls terminating in Maxcom’s local network and vice-versa.
Under the Mexican Federal Telecommunications Law and Foreign Investment Law no more than 49% of shares of a Mexican corporation with concessions to provide telecommunication services may be held by foreigners. The company does have permission to issue up to 95% of its capital stock. 
The expansion of a network like Maxcom’s requires significant capital expenditures which paired with historical losses provides uncertainty in MXT’s ability to continue funding its projects and repaying its debt flows. Further, construction of such a network depends on local (municipal and regional) political rulings, ability to obtain permits to use the right of way, third party delays, the continuity of MXT’s concessions and physical damage to infrastructure.
While most of Maxcom’s revenues are in pesos (MXN), the majority of the debt held by the company and capital expenditures are denominated in USD. The possibility of Mexico issuing exchange control rules (which there is a historical precedent for) would make it difficult for companies holding debt denominated in USD to service their debt.
MXT competes in the telecommunications market, value-added products, and price. This means competitors are wire-line and fixed wireless local telephone service providers, mobile wireless competitors, cable television providers and Internet service providers.
The main competitor is Telmex, a company with 85.6% of the phone service market and 98.6% of internet provider market.
Other noteworthy competitors are companies in the local telephone markets that appeared after the 1997 opening of the wire-line communications market:
Megacable, Marcatel, Bestphone, and Vox IP stand to become bigger competitors if they gain last-mile connectivity by forming strategic alliances with cable service providers.
Maxcom has established a number of strategic alliances to provide a more robust service. These alliances include Megacable which ran from 2005-2006 and involved leasing capacity. Alcatel Internet Protocol Television Supply Agreement which allows Maxcom to provide on-demand video capabilities.