MetLife's gigantic book of business has helped the company coast despite very low new business sales. But with MetLife's current over-weighing focus on compliance micromanagement, the future outlook of growth is slim. Furthermore, the cost of such management is preventing the company from being competitive in their products.
With an expense ratio of 1.25%, MetLife's expenses are significantly higher than its competitors. AllState is the next closest with 97%. While the company has contined to grow profitability, any major change in their investment income severely impact the firm's profitability.