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WIKI ANALYSIS
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Neustar (NYSE: NSR) is an incumbent clearinghouse and directory services provider that is contracted by the Federal Communications Commissions and the North American Numbering Council as the sole telephone number administrator to manage all telephone area codes and numbers and enable routing of telephone calls among all of the communications service providers (CSP) in the United States and Canada.[1] The company mainly generates revenues from per-transaction fees as it manages over 700,000 transactions a day to enable the routing of more than 2 billion telephone calls, powers the resolution for more than 16 million global internet domains, and supports more than 10 billion SS7 (Signaling System number 7) network signaling messages per day.[2] However, on January 28th, 2009, the company has announced that it will change its pricing model for its telephone number portability contracts from transaction-based fees to annual fixed fee structure. Despite the company's view that this transition would ultimately increase predictability of revenue growth and reduce costs, this new pricing model casted doubts among analysts and investors, causing its share to plunge 16.9%, the lowest since it began trading in June 2005.[3][4]
While it generates recurring revenue from its telephone numbers management, since 2006, the company has seen the proliferation of the use of wireless networks and businesses' increasing reliance on the internet and thus has been extending its services into high potential markets such as domain name services (DNS) and mobile instant messaging services (MIM) by integrating acquired businesses with its own clearinghouse services. Despite of its success in the newly integrated DNS services with $18.4 million increase in 2007 revenue, the performance of its next-generation messaging services (NGM) has not met the expectation and the company had to reduce its 2008 revenue forecast from its NGM segment. [5][6] Although the 2008 financial crisis and the economic downturn seemed to have little effects on Neustar due to the CSPs' steady reliance on its core telecommunication services, the company has announced that the adverse economic conditions, if prolonged, might negatively affect the number of transactions in its databases and the growth of its new services. .[7]
Company Overview
In April 2006, Neustar's $61.8 million acquisition of UltraDNS Corporation enhanced its domain name services and internet protocol technology, optimizing customer's overall network as well as providing protection against disruptions from Distributed Denial of Services (DDOS) attacks that try to flood a server to prevent customers or users from accessing that server.[11] Its customers include large Web-based companies such as Amazon.com, Forbes.com, and Buyonlinenow.com.[12]
In November 2006, its $139 million acquisition of Followap Inc., a leading next-generation communication service provider, not only gave the company a strong international customer base but also prepared itself to support its customers's need to upgrade from the sms-based service to the new messaging culture, the IP-based service or the Mobile Instant Messaging (MIM).[13] The company says that this market will be increasingly important to Neustar as the industry migrates to MIM services.
Revenue in fiscal 2007 increased 28.9 % from $332.96 million to $429.17 million; net earnings in 2007 rose 24.95% from $73.90 million to $92.34 million; the number of transactions rose 36%, from 234.4 million for 2006 to 318.5 million for 2007.[14][15] The increase in revenue reflects the higher service providers' demand for Neustar's clearinghouse services due to the trend of upgrading network technology to meet the technological advancement.Because its business model generates revenue from contracts, transaction and subscription fees from already existing services, Neustar's revenue cost in 2007 only increased by 10.27% from 2006.[16] Although Neustar's revenue mostly comes from the domestic market, its mobile instant messaging services and registry gateways in the international market have great potential to grow.[17]
Company's Services | Revenue $M | 2005 | 2006 | 2007 | 2008Q1 | 2008Q2 | 2008Q3 |
| Addressing | 75.036 | 103.858 | 109.799 | 27.003 | 32.268 | 32.470 |
| Interoperability | 52.488 | 56.454 | 61.679 | 14.932 | 16.551 | 16.237 |
| Infrastructure and Other | 114.945 | 172.645 | 257.694 | 55.513 | 71.390 | 75.103 |
| Total Revenue | 242.469 | 332.957 | 429.172 | 97.448 | 120.209 | 123.810 |
Addressing (26% of total revenue) In 2007, revenue from this subdivision increased 5.72% mostly due to the expanded range of DNS services as a result of the company's acquisition of UltraDNS Corporation in April 2006.[21] The increase in revenue from DNS services and U.S. Common Short Codes were $26.2 million but were offset by a decrease in revenue of $19.5 million under the company's telephone number portability services contracts due to a carrier's return to normal network expansion activities from unusually high levels in 2006.[22]
Interoperability (14% of total revenue) Interoperability services consist of wireline and wireless number portability and order management services. Neustar's wireline and wireless number portability let service providers to let their users change their telephone carrier without chaining their telephone numbers. In 2007, revenue from this subdivision increased $4.0 million or 9.26% due to increasing competition among communication service providers (CSP) that increased movements of end users from one CSP to another and carrier consolidation.[23]
Infrastructure and other (60% of total revenue) Neustar's infrastructure services consist primarily of network management and connection services. Under long term contracts with the North American Portability Management, LLC, the company generates revenue from management services, connection fees and system enhancements and intra-carrier mobile instant messaging services. In 2007, revenue from infrastructure and other services increased $57.7 million or 49.26% due to a large increase in customers' demand for Neustar's network management services to implement their new technologies and to upgrade wireless technology in order to follow the trends in this fast changing industry.[24] In the third quarter of 2008, Neustar said that the growth of its year-on-year revenue was primarily driven by this service segment due to an increases in infrastructure transactions under its contracts to provide telephone number portability services in the United States. [25]
Trends and Forces
The proliferation of IP-based networks will expand Neustar's customer baseCisco reported in 2008 that the consumer VoIP traffic will grow at a compound annual rate of 24% through 2012.[26] CSPs are looking to upgrading their infrastructures to provide ip-based services because the VoIP migration is less costly for telecommunication and also able to integrate multiple services together.[27] For example, "Triple Play" service package is the use of VoIP that includes hi-speed internet, television, and telephone over a single broadband connection. Nevertheless, IP-based networks have a major flaw that their quality can be prone to congestion and their ability to cope with the increasing traffic would rely on the capacity of bandwidth. This migration towards ip-based networks will benefit Neustar in a number of ways: its NGM services, infrastructure segment, and interoperability segment.
Increasing companies' reliance on the internet will drive greater demand for domain name services and securityAs the internet becomes increasingly essential to companies, whether for their informative homepage, their internet-based payment system or their online order management, companies are seeking for system enhancements to improve reliability, scalability, cost-effectiveness and securities for their servers. Neustar's fiscal 2007 revenue from DNS services alone increased $18.4 million primarily because of this increase in companies' reliance on the internet and greater demand for server's security.[32]
China's large population, fast-growing economy and its growth in internet penetration will drive greater demand for Neustar's .cn gateway registrationsAs of 2007, China has the world's largest population of over 1.33 billion, and it is one of the world's fastest growing economies. It is also the fourth largest economy in the world with its GDP approximately $3,280,053 millions of dollar.[33][34] In addition, by the end of 2006, China has become the second largest number of internet users in the world with approximately 137 million users (23.4% increase from previous year). According to VeriSign, as of the first quarter of 2008, across all of Generic Top Level Domain Names and Country Code Top Level Domain Names (ccTLDs), .cn is the third highest base that grew 199% from 2007 with over 25 million registrations behind .com and .de (Germany).[35] These statistics reflect an unprecedented opportunity for e-commerce in China and Neustar's .cn base will grow as more e-commerce go to China.
Neustar's immunity to 2008 Financial Crisis and Global Economic DownturnWith its contracts with the North American Portability Management LLC renewed in 2006 to continue through June 2015, Neustar is considerably more immune to the crisis than most other businesses because the majority of its revenue is generated recurrently under long-term contracts and subscriptions.[36] [37] Moreover, it is fairly well diversified because none of its customers accounted for more than 10% of its total revenue in 2007.[38] While its core-businesses are quite insensitive to the recession, Neustar's total revenue can still be adversely affected if it cannot generate revenue from new services in high potential DNS and NGM markets that it has been investing in or renew contracts that has been giving it a monopoly power as a sole provider of NPAC services.[39]
Neustar benefits from consolidation trends of large mobile carriers in the short runLarge-scale acquisitions by U.S. mobile carriers such as Verizon Wireless, AT&T Corporation, and Sprint-Nextel have benefited Neustar's interoperability segment because Neustar generates revenue in its interoperability whenever there are movements of subscribers' telephone numbers and information to another carrier.[40] However, Neustar also faces a trade-off in the long run because there will be a less number of mobile carriers as a result of consolidations, meaning that there will be less switches between mobile carriers.
CompetitionWhile Neustar is not directly competing with any company because of its natural monopoly position, its wide range of services and its increasing presence in the international market attract competitors from various kinds of markets.
| Total Revenue($millions) | Operating Income($millions) | Gross Profit($millions) | Gross Profit Margin | Revenue Growth | |
| Telcordia | 251.8[41] | N/A | N/A | N/A | N/A |
| VeriSign | 1,496 | -222.5 | 899.5 | -8.89% | -4.23%[42] |
| Syniverse | 377.52 | 107.35 | 240 | 18.59% | 12.02%[43] |
| Akamai | 636.41 | 144.93 | 468.97 | 40.17% | 48.46%[44] |
| F5 Networks | 552.67 | 99.5 | 407.34 | 33.16% | 33.40%[45] |
| Neustar | 429.17 | 149.65 | 334.22 | 35.39% | 28.90% |
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