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WIKI ANALYSIS
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Nordstrom (NYSE: JWN) sells apparel, shoes, cosmetics and accessories to customers who are typically between 25-54 years of age and generate a household income in excess of $100,000.[1] The company positions itself as an "affordable luxury" retailer that operates all 109 of its Nordstrom full-line department stores in the U.S. exclusively. At the end of FY2008, the company also operated 58 off-price Nordstrom Rack stores and two clearance stores called Last Chance.[2]
In 2008 Nordstrom's total sales decreased 6.3% from the previous year to $8.3 billion.[3] The company experienced a larger decline in net sales compared to some of its main competitors on the basis of the crucial same store sales retail metric-- Nordstrom's 9.0% decline in same store sales in 2008 [3]put it below Saks' -6.1%[4] and Macy's -4.6% decline in same store sales.[5] A portion of this difference can be attributed to its fashion focus on "wear-to-work" apparel, which it offered under its own private label.
The company averaged 7.4% annual revenue growth from 2004 until 2007, reflecting the growing demand in its "affordable luxury" products. However, near-luxury and discount retailers, Nordstrom is vulnerable to slowdowns in consumer spending on such merchandise, which typically exaggerates the peaks and valleys of the overall economy. Consequently, as the economy has slowed down since the subprime lending crisis in the summer of 2007, Nordstrom's sales in 2008 declined for the first time by 6.3%. The trend of declining sales continued until the third quarter of 2009 as the company reported a quarter increase of 4.5% in net sales compared to net sales in the previous year's quarter.[6]
Company OverviewBased in Seattle, Washington, Nordstrom has developed its own niche in the retail industry as an "affordable luxury" retailer, positioned between mid-tier retailers such as the Macy's Inc. (M) stores and high-end, luxury retailers, including Saks Fifth Avenue and privately-held Neiman Marcus. The company sells high-quality apparel, shoes, cosmetics and accessories, targeting customers between 25-54 years of age with an average household income of $100,000.[1]
Business SegmentsThe company operates through two principle branches:
Retail Stores, Direct, and Other (96% of net sales)[2]The company's stores sell merchandise in seven different categories:[7]
Credit (4% of net sales)[2]
Sale of Façonnable BrandIn July 2007, Nordstrom announced that it was selling its designer brand Façonnable for $210 million to a Lebanese company that wanted to significantly expand the line. The Façonnable brand consisted of conservative pants, skirts, blazers and shirts and was sold in more than half of Nordstrom's stores and in Façonnable boutiques-- the company operated four boutiques in the U.S. and 37 in Europe. The divestment away from the brand allowed the company to focus more on its core business within the United States.[8]
Store ExpansionAt the end of 2008, the company operated 171 stores in 28 states, which a majority of them being on the west or east coast (59 of the stores are located in California alone). In 2008, Nordstrom opened eight full-line stores and six Rack stores. However, as a result of the economic recession, the company plans to open only three full-line stores and ten Rack stores in 2009-- more Rack stores indicate that consumers are leaning to discounted off-price stores. The company is also scheduled to open three full-line and four Rack stores in 2010. [9][2]
Business Growth
FY 2008 (ended January 31, 2009)[3]| Metric | FY2008 | % Change | FY2007 | % Change | FY2006 |
|---|---|---|---|---|---|
| Net Sales Revenue | $8,573 | -5.6% | $9,080 | 4.8% | $8,666 |
| Gross Profit | $3,156 | -11.2% | $3,554 | 7.3% | $3,312 |
| Operating Margin | 9.1% | -4.6% | 13.7% | 0.4% | 13.3% |
| Net Income | $401 | -43.9% | $715 | 5.5% | $678 |
| Comparable Store Sales | -9.0% | -12.9% | 3.9% | -3.6% | 7.5% |
Q3 2009 (ended October 31, 2009)[6]| Metric | 3Mon ended Q3 FY2009 | % Change (or % Point Change) | 3Mon ended Q3 FY2008 |
|---|---|---|---|
| Total Revenue | $1,963 | 4.5% | $1,879 |
| Gross Profit | n/a | 0.9% | $620 |
| Operating Margin | n/a | n/a | 2.9% |
| Net Income | $83 | 16.9% | $71 |
| Comparable Store Sales | n/a | -1.2% | n/a |
Some data is not currently available because the company has not filed its SEC quarterly report (10-Q form) for the quarter ended on October 31, 2009. This chart will be updated once the company has done so. Thanks for your patience.
Trends and Forces
Near-Luxury Retailers Suffer in Struggling EconomyHigh-end luxury retailers, like Louis Vuitton and Tiffany's, that have customers with individual net worths in the millions of dollars and incomes that remain high regardless of economic conditions are not very effected by economic recessions.[10] In 2008, Louis Vuitton's net sales increased by €712 million ($993 millilon) or 4.3%.[11]
However, near-luxury retailers, like Nordstrom or even Abercrombie & Fitch, that depend on aspiring middle class customers -- customers that are affected by recessions and cut back on spending -- are the ones that suffer through tough economic times. [12] Nordstrom had net sales and net income fall by 5.6% and 43.9% respectively in 2008.[3] In addition, same store sales for Nordstrom's stores fell by 9% in 2008; however, Nordstrom's off-price chain Nordstrom Racks had a 3.1% increase in same store sales, further showing that aspiring middle-class consumers are looking for bargains during the economic recession.
In order to help struggling US sales, in November 2009 Nordstrom expanded its international business by making international shipping available to 30 countries. [13]
Weak Economy Brings Discount Retailers into CompetitionAlthough Nordstrom is a near-luxury retailer which operates 109 full-line stores, the company also runs an off-price chain with 58 stores called Nordstrom Rack which sells products at a discounted price.[9] Due to the economic recession, consumers are looking to save more and get the most out of whatever they spend and as a result, are flocking to discount stores like Nordstrom Rack and Kohl's.[14] This means that more emphasis is being placed on the company's competition with discount retailers. The company has responded to this new trend by increasing the number of new Rack stores it opens-- in 2008, the company opened six new Rack stores and plans to open ten in 2009. The emphasis in opening new Rack stores is apart of the company's new five-year strategic growth plan in which they plan to open 28 Rack stores by 2013.[15]
Department Store Migration to Off-Mall LocationsAt the end of 2008, nearly half of Nordstrom's stores were located in off-mall locations and is keeping up with competitors with regards to a growing emphasis on off-mall store locations. For example, off-price competitor Kohl's (KSS) is a leader in the off-mall trend, operating 938 of its 1004 stores in off-mall locations at the end of 2008.[16] Main competitor J.C. Penney (JCP) operated 1,093 stores at the end of FY08, only 91 of which were off-mall,[17] but, JCP is trying to catch up to companies such as Nordstrom and Kohl's, as 31 of their 35 new stores in 2008 were off-mall. In 2009, 16 out of the 17 new stores JCP plans to build will be off-mall.[18] As Nordstrom is right in the middle of its competitors with regards to this trend, it is positioned to retain its market share from its competitors as consumers continue to shop more often in off-mall locations, refraining from frequenting malls and subsequently avoiding some of Nordstrom's stores.
Since the 2000's began, consumers have shifted their shopping habits to strip-malls and shopping centers rather than traditional malls.[19] Department stores are traditionally attached to malls, but have begun moving out into shopping centers and other "off-mall" locations to follow the changing customer's shopping patterns. Off-mall stores are cheaper to operate than traditional mall-based department stores, due to smaller real estate costs and less in-store employees, and offer consumers convenience by serving as a one stop shop. Since nearly half of Nordstrom's stores are located in off-mall locations, the company will be able to take advantage of this new trend.[20]
CompetitionNordstrom's competitors in the mid-tier department store industry include Macy's Inc. (M), Dillard's (DDS) and J.C. Penney (JCP). These companies provide near-luxury full-price items but also have discount stores as well. Mid-tier department stores are the most affected by the economic downturn because they rely on aspiring middle income consumers to generate revenue-- middle income consumers typically cut back spending and look for discounts as a way to save money during tough economic times.[21]
Nordstrom also competes with companies in the luxury retail industry which include Saks Fifth Avenue (SKS) and companies in the discount retail industry like Kohl's (KSS). Nordstrom occupies a positioning between discount and luxury department stores in terms of the price it sells its merchandise at.
| Company | Revenue | Net Income | Operating Income | Operating Margin | Comparable Store Sales | Number of Stores |
| Nordstrom [3] | $8,573 | $401 | $779 | 9.1% | -9.0% | 169 |
| Macy's Inc. (M) [22] | $24,892 | -$4,803 | -$4,378 | n/a (loss) | -4.6% | 847 |
| J.C. Penney (JCP) [23] | $18,486 | $572 | $910 | 4.9% | -8.5% | 1,093 |
| Kohl's (KSS) [26] | $16,389 | $885 | $1,536 | 9.4% | -6.9% | 1,004 |
| Dillard's (DDS) [25] | $6,988 | -$241 | -$380 | n/a (loss) | -7.0% | 315 |
| Saks (SKS) [4] | $3,030 | -$155 | -$135 | n/a (loss) | -6.1% | 104 |
References
Categories: Mature | Fashion | Retail | Apparel Stores | Apparel Store



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