Annual Reports

  • 20-F (Mar 27, 2013)
  • 20-F (Mar 28, 2012)
  • 20-F (Mar 30, 2011)
  • 20-F (May 14, 2010)
  • 20-F (Apr 2, 2009)
  • 20-F (Apr 9, 2008)

 
Other

Philippine Long Distance Telephone Company 6-K 2007

Documents found in this filing:

  1. 6-K
  2. 6-K
pldt

 

 

 

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 6 -K

 

Report of Foreign Private Issuer

 

Pursuant to Rule 13a-16 or 15d-16

of the Securities Exchange Act of 1934

 

For the month of March 2007

 

Commission File Number 1-03006

 

Philippine Long Distance Telephone Company

(Exact Name of Registrant as specified in its Charter)

 

Ramon Cojuangco Building

Makati Avenue

Makati City

Philippines

(Address of principal executive offices)

 

(Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.)

 

Form 20-F: √

Form 40-F:

 

(Indicate by check mark whether by furnishing the information contained in this form, the registrant is also thereby furnishing the information to the commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act 1934.)

 

Yes:

No: √

 

(If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-_____)

 


SIGNATURES

 

 

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

 

 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY

 

 

 

 

By: /s/ Ma. Lourdes C. Rausa-Chan

Ma. Lourdes C. Rausa-chan

Senior Vice President, Corporate Affairs and Legal Services Head and Corporate Secretary

 

 

 

 

 

 

 

Date: March 6, 2007

 


EXHIBITS

 

Exhibit Number

 

 

Page

 

 

 

 

 

Announcement date March 6, 2007

 

 

 

 

 

 

1.1

Management’s Discussion and Analysis of Financial Condition and Results of Operations for the Year Ended December 31, 2006

 

44

 

 

 

 

1.2

Auditor’s Opinion

 

2

 

 

 

 

1.3

Consolidated Financial Statements as at December 31, 2006 and 2005 and for the years ended December 31, 2006, 2005 and 2004

 

104

 

 


Exhibit 1.1

 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF

FINANCIAL CONDITION AND RESULTS OF OPERATIONS

For the Year Ended December 31, 2006

 

In the following discussion and analysis of our financial condition and results of operations, unless the context indicates or otherwise requires, references to “we,” “us,” “our” or “PLDT Group” mean the Philippine Long Distance Telephone Company and its consolidated subsidiaries, and references to “PLDT” mean the Philippine Long Distance Telephone Company, not including its consolidated subsidiaries (see Note 2 – Summary of Significant Accounting Policies and Practices to the accompanying audited consolidated financial statements for a list of these subsidiaries, including a description of their respective principal business activities).

 

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the accompanying audited consolidated financial statements and the related notes. Our financial statements, and the financial information discussed below, have been prepared in accordance with Philippine generally accepted accounting principles, or Philippine GAAP, which differ in certain significant respects from generally accepted accounting principles in the United States.

 

The financial information appearing in this report and in the accompanying audited consolidated financial statements is stated in Philippine pesos. All references to “pesos,” “Philippine pesos” or “Php” are to the lawful currency of the Philippines; all references to “U.S. dollars,” “US$” or “dollars” are to the lawful currency of the United States; all references to “Japanese yen,” “JP¥” or “¥” are to the lawful currency of Japan and all references to “Euro” or “€” are to the lawful currency of the European Union. Translations of Philippine peso amounts into U.S. dollars in this report and in the accompanying audited consolidated financial statements were made based on the exchange rate of Php49.045 to US$1.00, the volume weighted average exchange rate at December 31, 2006 quoted through the Philippine Dealing System.

 

Some information in this report may contain forward-looking statements within the meaning of Section 27A of the U.S. Securities Act of 1933 and Section 21E of the U.S. Securities Exchange Act of 1934. We have based these forward-looking statements on our current beliefs, expectations and intentions as to facts, actions and events that will or may occur in the future. Such statements generally are identified by forward-looking words such as “believe,” “plan,” “anticipate,” “continue,” “estimate,” “expect,” “may,” “will” or other similar words.

 

A forward-looking statement may include a statement of the assumptions or bases underlying the forward-looking statement. We have chosen these assumptions or bases in good faith, and we believe that they are reasonable in all material respects. However, we caution you that forward-looking statements and assumed facts or bases almost always vary from actual results, and the differences between the results implied by the forward-looking statements and assumed facts or bases and actual results can be material, depending on the circumstances. When considering forward-looking statements, you should keep in mind the description of risks and cautionary statements in this report. You should also keep in mind that any forward-looking statement made by us in this report or elsewhere speaks only as at the date on which we made it. New risks and uncertainties come up from time to time, and it is impossible for us to predict these events or how they may affect us. We have no duty to, and do not intend to, update or revise the forward-looking statements in this report after the date hereof. In light of these risks and uncertainties, any forward-looking statement made in this report or elsewhere might not occur.

 

Financial Highlights and Key Performance Indicators

 

 

December 31,

 

Increase (Decrease)

 

 

2006

 

2005

 

Amount

 

%

 

(in millions, except for operational data, exchange rates and earnings per common share)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Consolidated Balance Sheets

 

 

 

 

 

 

 

 

Total assets

Php244,883

 

Php250,197

 

(Php5,314)

 

(2)

 

Property, plant and equipment

164,693

 

176,974

 

(12,281)

 

(7)

 

Cash and cash equivalents and short-term investments

26,080

 

32,809

 

(6,729)

 

(21)

 

Total equity

104,313

 

74,369

 

29,944

 

40

 

Notes payable and long-term debt

80,159

 

103,544

 

(23,385)

 

(23)

 

Net debt(1) to equity ratio

0.52x

 

0.95x

 

 

 

 

 

 

Years Ended December 31,

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

 

 

Consolidated Statements of Income

 

 

 

 

 

 

 

Revenues and other income

Php133,843

 

Php126,044

 

Php7,799

 

6

Expenses

91,654

 

87,429

 

4,225

 

5

Income before income tax

42,189

 

38,615

 

3,574

 

9

Net income attributable to equity holders of PLDT

35,116

 

34,112

 

1,004

 

3

Net income

35,320

 

34,479

 

841

 

2

Net income margin

26%

 

27%

 

 

Earnings per common share – basic

187.91

 

189.96

 

(2.05)

 

(1)

Consolidated Statements of Cash Flows

 

 

 

 

 

 

 

Net cash provided by operating activities

70,186

 

76,213

 

(6,027)

 

(8)

Net cash used in investing activities

36,126

 

11,694

 

24,432

 

209

Capital expenditures

21,111

 

14,990

 

6,121

 

41

Net cash used in financing activities

45,722

 

60,794

 

(15,072)

 

(25)

Operational Data

 

 

 

 

 

 

 

Number of cellular subscribers

24,175,384

 

20,408,621

 

3,766,763

 

18

Number of fixed line subscribers(2)

1,776,647

 

1,842,507

 

(65,860)

 

(4)

Number of broadband subscribers

264,649

 

117,586

 

147,063

 

125

Fixed Line

133,159

 

88,811

 

44,348

 

50

Wireless

131,490

 

28,775

 

102,715

 

357

Number of employees

28,219

 

18,926

 

9,293

 

49

Fixed Line

8,711

 

9,197

 

(486)

 

(5)

Wireless

5,358

 

5,137

 

221

 

4

Information and Communications Technology

14,150

 

4,592

 

9,558

 

208

 

Exchange Rates

Php per US$

 

 

 

 

 

 

December 31, 2006

Php49.045

 

 

December 31, 2005

53.062

 

 

December 31, 2004

56.341

 

 

______________

 

(1)      Net debt is derived by deducting cash and cash equivalents and short-term investments from long-term debt.

(2)      Previously set forth as number of fixed lines in service. The 2005 figures were restated to reflect the effect of the change in parameters used to align with the PLDT Group’s policy on subscriber count with the planned use of an integrated billing system for our subscribers.

 

Overview

 

We are the largest and most diversified telecommunications company in the Philippines. We have organized our business into three main segments:

 

•            Wireless wireless telecommunications services provided by Smart Communications, Inc., or Smart, and Pilipino Telephone Corporation, or Piltel, our cellular service providers; Smart Broadband, Inc., or Smart Broadband (formerly known as Meridian Telekoms, Inc., or Meridian), our wireless broadband provider; Wolfpac Mobile, Inc., or Wolfpac, our wireless content operator; Mabuhay Satellite Corporation, or Mabuhay Satellite, ACeS Philippines Cellular Satellite Corporation, or ACeS Philippines, and Telesat, Inc., or Telesat, our satellite and very small aperture terminal, or VSAT, operators;

 

•            Fixed Line fixed line telecommunications services are primarily provided through PLDT. We also provide fixed line services through PLDT’s subsidiaries PLDT Clark Telecom, Inc., Subic Telecommunications Company, Inc., PLDT-Maratel, Inc., Piltel, Bonifacio Communications Corporation and PLDT Global Corporation, or PLDT Global, which together account for approximately 4% of our consolidated fixed line subscribers; and

 

•            Information and Communications Technology information and communications infrastructure and services for Internet applications, Internet protocol-based solutions and multimedia content delivery provided by PLDT’s subsidiary ePLDT, Inc., or ePLDT; call center services provided under ePLDT Ventus, including Parlance Systems, Inc., or Parlance, and Vocativ Systems, Inc., or Vocativ; business process outsourcing, or BPO, provided by SPi Technologies, Inc., or SPi (consolidated on July 11, 2006); Internet access and gaming services provided by ePLDT’s subsidiaries, Infocom Technologies, Inc., or Infocom, Digital Paradise, Inc., or Digital Paradise, Digital Paradise Thailand, Ltd., or Digital Paradise Thailand, netGames, Inc., or netGames, Airborne Access Corporation, or Airborne Access, Level Up!, Inc., or Level Up!; and
e-commerce, and IT-related services provided by other investees of ePLDT, as discussed in Note 9 – Investments in Associates to the accompanying audited consolidated financial statements.

 

We registered total revenues and other income of Php133,843 million in 2006, an increase of Php7,799 million, or 6%, as compared to Php126,044 million in 2005, primarily due to an increase in our service revenues and other income by Php4,078 million and Php4,066 million, respectively. Other income in 2006 included a net reversal of a provision for onerous contract amounting to Php3,529 million as a result of an amendment to the Air Time Purchase Agreement. Please see
Note 23 –Provisions and Contingencies to the accompanying audited consolidated financial statements for further discussion.

 

Expenses increased by Php4,225 million, or 5%, to Php91,654 million in 2006 from Php87,429 million in 2005, largely resulting from increases in compensation and benefits, asset impairment, depreciation and amortization, and professional and other contracted services, partly offset by lower provisions, cost of sales and taxes and licenses.

 

Net income attributable to equity holders of PLDT increased by Php1,004 million, or 3%, to Php35,116 million in 2006 from Php34,112 million in 2005. However, basic earnings per common share decreased to Php187.91 in 2006 from Php189.96 in 2005 due to an increase in the weighted average number of common shares outstanding from 172.1 million in 2005 to 184.5 million in 2006.

 

Results of Operations

 

The table below shows the contribution by each of our business segments to our revenues and other income, expenses and net income for the years ended December 31, 2006 and 2005. Most of our revenues are derived from our operations within the Philippines.

 

 

Wireless

 

 

 

Fixed Line

 

 

 

ICT

 

 

 

Inter-segment Transactions

 

Total

 

 

(in millions)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the year ended December 31, 2006

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues and other income

Php81,546

 

 

 

Php54,219

 

 

 

Php7,220

 

 

 

(Php9,142)

 

Php133,843

 

 

Service

78,383

 

 

 

49,134

 

 

 

6,543

 

 

 

(8,920)

 

125,140

 

 

Non-service

2,457

 

 

 

79

 

 

 

553

 

 

 

(122)

 

2,967

 

 

Equity share in net income of associates

 

 

 

 

 

 

 

 

 

 

 

 

Other income

706

 

 

 

5,006

 

 

 

124

 

 

 

(100)

 

5,736

 

 

Expenses

44,692

 

 

 

48,535

 

 

 

7,569

 

 

 

(9,142)

 

91,654

 

 

Income (loss) before income tax

36,854

 

 

 

5,684

 

 

 

(349)

 

 

 

 

42,189

 

 

Net income (loss) for the period

30,376

 

 

 

5,255

 

 

 

(311)

 

 

 

 

35,320

 

 

Net income (loss) attributable to
equity holders of PLDT

30,096

 

 

 

5,253

 

 

 

(233)

 

 

 

 

35,116

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the year ended December 31, 2005

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues and other income

79,158

 

 

 

49,990

 

 

 

3,438

 

 

 

(6,542)

 

126,044

 

 

Service

74,677

 

 

 

49,663

 

 

 

2,953

 

 

 

(6,231)

 

121,062

 

 

Non-service

3,036

 

 

 

41

 

 

 

351

 

 

 

(116)

 

3,312

 

 

Equity share in net income of associates

 

 

 

 

 

 

7

 

 

 

 

7

 

 

Other income

1,445

 

 

 

286

 

 

 

127

 

 

 

(195)

 

1,663

 

 

Expenses

40,694

 

 

 

49,897

 

 

 

3,380

 

 

 

(6,542)

 

87,429

 

 

Income (loss) before income tax

38,464

 

 

 

93

 

 

 

58

 

 

 

 

38,615

 

 

Net income (loss) for the period

33,664

 

 

 

769

 

 

 

46

 

 

 

 

34,479

 

 

Net income (loss) attributable to
equity holders of PLDT

33,222

 

 

 

768

 

 

 

122

 

 

 

 

34,112

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Increase (Decrease)

Amount

 

%

 

Amount

 

%

 

Amount

 

%

 

Amount

 

Amount

 

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues and other income

Php2,388

 

3

 

Php4,229

 

8

 

Php3,782

 

110

 

(Php2,600)

 

Php7,799

 

6

Service

3,706

 

5

 

(529)

 

(1)

 

3,590

 

122

 

(2,689)

 

4,078

 

3

Non-service

(579)

 

(19)

 

38

 

93

 

202

 

58

 

(6)

 

(345)

 

(10)

Equity share in net income of associates

 

 

 

 

(7)

 

(100)

 

 

(7)

 

(100)

Other income

(739)

 

(51)

 

4,720

 

1,650

 

(3)

 

(2)

 

95

 

4,073

 

245

Expenses

3,998

 

10

 

(1,362)

 

(3)

 

4,189

 

124

 

(2,600)

 

4,225

 

5

Income (loss) before income tax

(1,610)

 

(4)

 

5,591

 

6,012

 

(407)

 

(702)

 

 

3,574

 

9

Net income (loss) for the period

(3,288)

 

(10)

 

4,486

 

583

 

(357)

 

(776)

 

 

841

 

2

Net income (loss) attributable to
equity holders of PLDT

(3,126)

 

(9)

 

4,485

 

584

 

(355)

 

(291)

 

 

1,004

 

3

 

Wireless

 

Revenues and Other Income

 

Our wireless business segment offers cellular services as well as wireless broadband, satellite, VSAT and other services.

 

The following table summarizes our service and non-service revenues and other income from our wireless business for the years ended December 31, 2006 and 2005 by service segment:

 

 

Years Ended December 31,

 

 

 

 

 

 

 

 

 

 

Increase (Decrease)

 

 

2006

 

%

 

2005

 

%

 

Amount

 

%

(in millions)

 

 

Wireless services:

 

 

 

 

 

 

 

 

 

 

 

Service Revenues

 

 

 

 

 

 

 

 

 

 

 

Cellular

Php75,605

 

93

 

Php72,409

 

91

 

Php3,196

 

4

Wireless broadband, satellite, VSAT and others

2,778

 

3

 

2,268

 

3

 

510

 

22

 

78,383

 

96

 

74,677

 

94

 

3,706

 

5

Non-service Revenues

 

 

 

 

 

 

 

 

 

 

 

Sale of cellular handsets and SIM-packs

2,457

 

3

 

3,036

 

4

 

(579)

 

(19)

 

 

 

 

 

 

 

 

 

 

 

 

Other Income

706

 

1

 

1,445

 

2

 

(739)

 

(51)

 

 

 

 

 

 

 

 

 

 

 

 

Total Wireless Revenues and Other Income

Php81,546

 

100

 

Php79,158

 

100

 

Php2,388

 

3

 

Service Revenues

 

Our wireless service revenues increased by Php3,706 million, or 5%, to Php78,383 million in 2006 compared to Php74,677 million in the same period in 2005, mainly as a result of the growth of Smart’s and Piltel’s subscriber base, an increase in international inbound revenues and a reduction in domestic interconnection costs due to a shift from off-network to on-network voice and data usage. As a percentage of our total wireless revenues and other income, service revenues contributed 96% and 94% in 2006 and 2005, respectively.

 

Cellular Service

 

Our cellular service revenues consist of:

 

•         revenues derived from actual usage of the network by prepaid subscribers and any unused peso value of expired prepaid cards or electronic air time loads, net of content costs and discounts given to dealers;

 

•         monthly service fees from postpaid subscribers, including: (1) charges for calls in excess of allocated free local calls; (2) toll charges for national and international long distance calls; (3) charges for text messages of our service customers in excess of allotted free text messages; and (4) charges for value-added services, net of related content provider costs;

 

•         revenues generated from incoming calls and messages to our subscribers, net of interconnection expenses; fees from reciprocal traffic from international correspondents; and revenues from inbound international roaming calls for the service; and

 

•         other charges, including those for reconnection and migration.

 

Our cellular service revenues in 2006 amounted to Php75,605 million, an increase of Php3,196 million, or 4%, from Php72,409 million in 2005. Cellular service revenues accounted for 96% and 97% of our wireless service revenues in 2006 and 2005, respectively.

 

As at December 31 , 2006, Smart and Piltel cellular subscribers totaled 24,175,384, an increase of 3,766,763, or 18%, over their combined cellular subscriber base of 20,408,621 as at December 31, 2005. Prepaid subscribers accounted for 99% of our total subscriber base as at December 31, 2006 and 2005. Prepaid and postpaid subscribers totaled 23,856,821 and 318,563 as at December 31, 2006, reflecting net subscriber activations of 3,728,278 and 38,485, respectively, in 2006.

 

Smart markets nationwide cellular communications services under the brand names Smart Buddy, Smart Gold, addict mobile, addict mobile prepaid, or amp, Smart Infinity and Smart Kid prepaid. Smart Buddy, amp and Smart Kid prepaid are prepaid services while Smart Gold, Smart Infinity and addict mobile are postpaid services, which are all provided through Smart's digital network. Piltel markets its cellular prepaid service under the brand name Talk ‘N Text which is provided through Smart’s network.

 

Smart continues to offer products and services that provide value to its subscribers. In 2005, Smart launched a series of promotions to test the market demand for fixed rate or “bucket” plans for voice and text. Under a service branded as Smart 258, subscribers had the option to register for unlimited on-network voice calling or text messaging. Smart 258 has since been modified a number of times, with variations involving changes in load denominations and periods of network availability. The promotion offered unlimited on-network texting, carrying denominations of Php15, Php30 and Php60 with corresponding expiration periods of one, two and four days. Bucket pricing promotions have now become a key driver for subscriber activations and usage stimulation.

 

In 2006, Smart has focused on segmenting its market by offering sector-specific, value-driven packages such as All Text – a new variety of top-up service providing a fixed number of messages with prescribed validity periods. Current offerings include All Text 10 Bonus, with a suggested retail price of Php12, which includes 15 messages without expiration and All Text 20, which includes 100 on-network messages for Php20, with a validity period of one day. All Text also has a voice counterpart in All Talk 20 which is a call package allowing three calls of up to three minutes each for local on-network calls, valid for one day. Other voice offerings include: (a) the Flat Rate Call promotion, which allows a subscriber to make an on-network call of up to three minutes for Php10 or extend the call to five minutes for Php15; and (b) Tipid Talk, a call package which allows a subscriber to make four calls of up to 30 seconds each for local on-network calls, valid for one day for Php10 and another variant allowing four calls of up to 15 seconds each for local on-network calls, valid for one day for Php5.50. All Text 20, All Text 10 Bonus, All Talk 20 and Tipid Talk are now permanent offerings, while the Flat Rate Call promotion is valid until March 3, 2007. On January 18, 2007, Smart introduced LAHATxt, a top-up service which offers a bundle of text messages available to all networks. LAHATxt 35 is available to all Smart prepaid subscribers and provides for 100 text messages to all networks for Php35 with a one day validity period. On the other hand, Talk ‘N Text subscribers have LAHATxt 20 which allows a subscriber to make 50 text messages to all networks for Php20, also valid for one day.

 

Smart likewise has in place various promotions to stimulate international usage. In June 2006, Smart IDD Libre Text Abroad was launched wherein subscribers earned one free international text for every minute of IDD calling. In October 2006, this was replaced by International Budget Text packages. These packages, which have a limited duration and a varying number of allowable messages, enable subscribers to send international text to pre-registered recipients of the subscriber’s choice on supported overseas carriers.

 

Smart expanded its roster of services with the commercial launch of its 3G services in May 2006. These services include video calling, video streaming, high-speed Internet browsing and downloading of special 3G content, offered at rates similar to those of 2G services.

 

The following table summarizes key measures of our cellular business as at and for the years ended December 31, 2006 and 2005:

 

 

Years Ended December 31,

 

 

 

 

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

(in millions)

 

 

 

 

 

 

 

 

 

Cellular service revenues

Php75,605

 

Php72,409

 

Php3,196

 

4

 

 

 

 

 

 

 

 

By component

73,893

 

70,507

 

3,386

 

5

Voice

35,221

 

35,444

 

(223)

 

(1)

Data

38,672

 

35,063

 

3,609

 

10

 

 

 

 

 

 

 

 

By service type

73,893

 

70,507

 

3,386

 

5

Prepaid

68,846

 

66,023

 

2,823

 

4

Postpaid

5,047

 

4,484

 

563

 

13

 

 

 

 

 

 

 

 

Others(1)

1,712

 

1,902

 

(190)

 

(10)

______________

 

 

 

 

 

 

 

 

(1)     Refers to other non-subscriber-related revenues consisting primarily of inbound international roaming fees, revenues from Smart’s public calling offices, revenues from Wolfpac and Smart Money Holdings Corporation and a small number of leased line contracts.

 

 

December 31,

 

 

 

 

 

Increase

 

2006

 

2005

 

Amount

 

%

 

 

 

 

 

 

 

 

 

 

Cellular subscriber base

24,175,384

 

20,408,621

 

3,766,763

 

18

Prepaid

23,856,821

 

20,128,543

 

3,728,278

 

19

Smart

16,882,442

 

15,144,118

 

1,738,324

 

11

Piltel

6,974,379

 

4,984,425

 

1,989,954

 

40

Postpaid

318,563

 

280,078

 

38,485

 

14

 

 

 

Years Ended December 31,

 

 

 

 

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

 

 

Systemwide traffic volumes (in millions)

 

 

 

 

 

 

 

Calls (in minutes)

5,667

 

5,467

 

200

 

4

Domestic

3,437

 

3,741

 

(304)

 

(8)

International

2,230

 

1,726

 

504

 

29

Inbound

2,065

 

1,557

 

508

 

33

Outbound

165

 

169

 

(4)

 

(2)

 

 

 

 

 

 

 

 

Text messages

238,362

 

95,959

 

142,403

 

148

Standard

32,052

 

40,781

 

(8,729)

 

(21)

Bucket-Priced

203,669

 

52,373

 

151,296

 

289

Value-Added Services

2,641

 

2,805

 

(164)

 

(6)

 

Voice Services

 

Cellular revenues from voice services, which include all voice traffic and voice value-added services such as voice mail and international roaming, decreased by Php223 million, or 1%, to Php35,221 in 2006 from Php35,444 million in 2005 primarily due to a decrease in domestic voice revenues partially offset by an increase in international inbound revenue and a decrease in interconnection expense. The decline in domestic voice revenue may be attributed to increased competition in voice promotions as well as the re-channeling of calls to international inbound as a result of continued efforts to curb by-pass activities. The decrease in interconnection expense resulted from increased on-net voice usage brought about by bucket-priced promotions designed to encourage on-net voice services.

 

Air time rates for postpaid subscribers vary depending on the type of postpaid plan selected by subscribers.

 

Data Services

 

Cellular revenues from data services, which include all text messaging-related services as well as value-added services, increased by Php3,609 million, or 10%, to Php38,672 million in 2006 from Php35,063 million in 2005. Cellular data services accounted for 51% of cellular service revenues in 2006 as compared to 48% in 2005.

 

The following table shows the breakdown of cellular data revenues for the years ended December 31, 2006 and 2005:

 

 

Years Ended December 31,

 

 

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

(in millions)

 

 

 

 

 

 

 

 

 

Text messaging

 

 

 

 

 

 

 

Domestic

Php32,763

 

Php29,110

 

Php3,653

 

13

Standard

21,709

 

25,580

 

(3,871)

 

(15)

Bucket-Priced

11,054

 

3,530

 

7,524

 

213

International

1,640

 

1,698

 

(58)

 

(3)

 

34,403

 

30,808

 

3,595

 

12

 

 

 

 

 

 

 

 

Value-added services

 

 

 

 

 

 

 

Non-Zed(1)

2,474

 

2,290

 

184

 

8

Smart ZedTM

335

 

523

 

(188)

 

(36)

Smart Money

68

 

84

 

(16)

 

(19)

Mobile Banking

5

 

5

 

 

Roaming SMS, Pasaload, MMS and WAP

1,387

 

1,352

 

35

 

3

 

4,269

 

4,254

 

15

 

Total

Php38,672

 

Php35,062

 

Php3,610

 

10

_________________

(1) Value-added services developed by Smart on its own platform.

 

Text messaging-related services contributed revenues of Php34,403 million in 2006, an increase of Php3,595 million, or 12%, compared to Php30,808 million in 2005, and accounted for 89% and 88% of the total cellular data revenues in 2006 and 2005, respectively. The increase in revenues from text messaging-related services resulted mainly from the Smart 258 Unlimited Text promotion and its variant bucket-priced text promotional offerings. Text messaging revenues from the various bucket plans totaled Php11,054 million. Value-added services, which contributed revenues of Php4,269 million in 2006, increased by Php15 million from Php4,254 million in 2005, primarily due to higher usage of Non-Zed and roaming SMS services, partially offset by decreased usage of Smart Zed and Smart Money services in 2006 as compared to 2005. The decline in Smart Zed usage was primarily due to increased competition from other content providers while the decline in Smart Money revenue was on account of reduced usage of Smart Money by dealers as a settlement tool for load transactions.

 

Standard text messages totaled 32,052 million in 2006, a decrease of 8,729 million, or 21%, from 40,781 million in 2005 mainly due to a shift to bucket-priced text services. Bucket-priced text messages in 2006 totaled 203,669 million, an increase of 151,296 million, or 289%, as compared to 52,373 million in 2005.

 

Subscriber Base, ARPU and Churn Rates

 

Prepaid subscribers accounted for approximately 99% of our 24,175,384 subscribers as at December 31, 2006, while postpaid subscribers accounted for the remaining 1%. The cellular prepaid subscriber base grew by 19% to 23,856,821 as at December 31, 2006 from 20,128,543 as at December 31, 2005, whereas the postpaid subscriber base increased by 14% to 318,563 as at December 31, 2006 from 280,078 as at December 31, 2005.

 

Our net subscriber activations for the years ended December 31 , 2006 and 2005 were as follows:

 

 

Years Ended December 31,

 

 

 

 

 

Increase

 

2006

 

2005

 

Amount

 

%

 

 

Prepaid

3,728,278

 

1,194,805

 

2,533,473

 

212

Smart

1,738,324

 

822,830

 

915,494

 

111

Piltel

1,989,954

 

371,975

 

1,617,979

 

435

 

 

 

 

 

 

 

 

Postpaid

38,485

 

5,584

 

32,901

 

589

 

 

 

 

 

 

 

 

Total

3,766,763

 

1,200,389

 

2,566,374

 

214

 

Revenues attributable to our cellular prepaid service amounted to Php68,846 million in 2006, a 4% increase over the Php66,023 million earned in 2005. Prepaid service revenues in 2006 and 2005 accounted for 93% and 94%, respectively, of voice and data revenues. Revenues attributable to Smart’s postpaid service amounted to Php5,047 million in 2006, a 13% increase over the Php4,484 million earned in 2005, and accounted for 7% and 6% of voice and data revenues in 2006 and 2005, respectively.

 

The following table summarizes our cellular ARPUs for the years ended December 31, 2006 and 2005:

 

 

Years Ended December 31,

 

Gross

 

Increase (Decrease)

 

Net

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

 

2006

 

2005

 

Amount

 

%

 

 

Prepaid

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Smart

Php339

Php357

 

(Php18)

 

(5)

 

Php289

 

Php294

 

(Php5)

 

(2)

Piltel

226

257

 

(31)

 

(12)

 

194

 

212

 

(18)

 

(8)

Prepaid – Blended

308

332

 

(24)

 

(7)

 

263

 

274

 

(11)

 

(4)

Postpaid – Smart

1,904

1,869

 

35

 

2

 

1,407

 

1,368

 

39

 

3

Prepaid and Postpaid Blended

330

353

 

(23)

 

(7)

 

278

 

289

 

(11)

 

(4)

 

ARPU is computed for each month by dividing the revenues for the relevant services for the month by the average of the number of subscribers at the beginning and at the end of the month. Gross monthly ARPU is computed by dividing the revenues for the relevant services, gross of dealer discounts and allocated content-provider costs, including interconnection income but excluding inbound roaming revenues, by the average number of subscribers. Net monthly ARPU, on the other hand, is calculated based on revenues net of dealer discounts and allocated content-provider costs and interconnection income net of interconnection expense. ARPU for any period of more than one month is calculated as the simple average of the monthly ARPUs in that period.

 

Prepaid service revenues consist mainly of charges for subscribers' actual usage of their loads. Gross monthly ARPU for Smart prepaid subscribers in 2006 was Php339, a decrease of 5%, compared to Php357 in 2005. The average outbound domestic and international voice revenue per subscriber declined in 2006 compared to 2005, but was offset by an increase in the average text messaging revenue and inbound international revenue per subscriber. On a net basis, ARPU in 2006 was Php289, a decrease of 2%, compared to Php294 in 2005. Gross monthly ARPU for Talk ‘N Text subscribers in 2006 was Php226, a decrease of 12%, compared to Php257 in 2005. The decline was primarily attributable to the decrease in the average domestic outbound local voice revenue per subscriber as well as the average domestic inbound revenue per subscriber partly offset by an increase in the average text messaging revenue per subscriber. On a net basis, ARPU in 2006 decreased by 8% to Php194 from Php212 in 2005.

 

Monthly ARPU for Smart’s postpaid services is calculated in a manner similar to that of prepaid service, except that the revenues consist mainly of monthly service fees and charges on usage in excess of the monthly service fees.

 

Gross monthly ARPU for postpaid subscribers increased by 2% to Php1,904 while net monthly ARPU increased by 3% to Php1,407 in 2006 as compared to Php1,869 and Php1,368 in 2005, respectively. Prepaid and postpaid monthly gross blended ARPU was Php330 in 2006, a decrease of 7%, compared to Php353 in 2005. Monthly net blended ARPU decreased by 4% to Php278 in 2006 as compared to Php289 in 2005.

 

Our quarterly prepaid and postpaid ARPUs for the years ended December 31, 2006 and 2005 were as follows:

 

 

Prepaid

 

Postpaid

 

Smart

 

Piltel

 

Smart

 

Gross

 

Net

 

Gross

 

Net

 

Gross

 

Net

 

 

2006

 

 

 

 

 

 

 

 

 

 

 

First Quarter

Php356

 

Php294

 

Php245

 

Php207

 

Php1,867

 

Php1,386

Second Quarter

344

 

294

 

234

 

202

 

1,920

 

1,414

Third Quarter

323

 

280

 

213

 

184

 

1,891

 

1,403

Fourth Quarter

332

 

286

 

213

 

184

 

1,939

 

1,425

 

 

 

 

 

 

 

 

 

 

 

 

2005

 

 

 

 

 

 

 

 

 

 

 

First Quarter

Php356

 

Php289

 

Php269

 

Php220

 

Php1,767

 

Php1,257

Second Quarter

357

 

294

 

262

 

212

 

1,896

 

1,360

Third Quarter

343

 

285

 

234

 

194

 

1,889

 

1,389

Fourth Quarter

370

 

308

 

261

 

220

 

1,923

 

1,467

 

Churn, or the rate at which existing subscribers have their service cancelled in a given period, is computed based on total disconnections in the period, net of reconnections in the case of postpaid subscribers, divided by the average of the number of subscribers at the beginning and at the end of a month, all divided by the number of months in the same period.

 

We recognize a prepaid cellular subscriber as an active subscriber when that subscriber activates and uses the SIM card in the subscriber’s handset, which contains pre-stored air time. The pre-stored air time, equivalent to Php1 plus 50 free SMS, can only be used upon purchase or reload of air time of any value. Subscribers can reload their air time by purchasing prepaid “call and text” cards; by purchasing additional air time “over the air” via Smart Load or Smart Load “All Text”; and by receiving loads of Php2, Php5, Php10 and Php15 via Pasa Load, or through their handsets using Smart Money. Reloads have validity periods ranging from one day to two months, depending on the amount reloaded. A prepaid cellular subscriber is disconnected if the subscriber does not reload within four months after the full usage or expiry of the last reload. Our current policy is to recognize a prepaid subscriber as “active” only when the subscriber activates and uses the SIM card and reloads at least once during the month of initial activation or in the immediate succeeding month. For example, if a customer activated a SIM card in April but had not reloaded by May 31, this customer would not be counted as a subscriber. The rationale for this change stems from our observance of “SIM-swapping” activities in the market. “SIM-swapping” refers to the promotional activity wherein subscribers can exchange their current prepaid SIM card for another operator’s SIM card at no cost to the subscriber. We believe that these activities have given rise to a situation where certain subscribers swap their SIM cards between mobile operators upon full usage of the pre-stored air time, which may result in our subscriber base reflecting a certain number of transient subscribers at any one point in time. In May 2005, we terminated our “SIM swapping” promotions; as a result, our churn rates increased in the third and fourth quarters of 2005, but leveled off beginning in the first quarter of 2006.

 

For Smart prepaid, the average monthly churn rate for 2006 was 3.1% compared to 4.0% in 2005, while the average monthly churn rate for Talk ‘N Text subscribers was 3.3% in 2006 compared to 5.5% in 2005.

 

The average monthly churn rate for Smart's postpaid subscribers for 2006 was 1.2% compared to 2.0% in 2005. Smart's policy is to redirect outgoing calls to an interactive voice response system if the postpaid subscriber's account is either 45 days overdue or the subscriber has exceeded the prescribed credit limit. If the subscriber does not make a payment within 44 days of redirection, the account is disconnected. Within this 44-day period, a series of collection activities are implemented, involving the sending of a collection letter, call-out reminders and collection messages via text messaging.

 

Wireless Broadband, Satellite, VSAT and Other Services

 

Our revenues from wireless broadband, satellite, VSAT and other services consist mainly of wireless broadband service revenues for Smart Broadband, rentals received for the lease of Mabuhay Satellite’s transponders and Telesat’s VSAT facilities to other companies, charges for ACeS Philippines’ satellite phone service and service revenues generated from a PLDT Global subsidiary’s mobile virtual network operations. Gross revenues from these services for 2006 amounted to Php2,778 million, an increase of Php510 million, or 22%, from Php2,268 million in 2005 principally due to the growth in our wireless broadband business.

 

Smart Broadband offers a number of wireless broadband services and had 121,867 subscribers as at December 31, 2006. SmartBro, the fixed wireless broadband service of Smart linked to Smart’s wireless broadband-enabled base stations, allows people to connect to the Internet using an outdoor aerial antenna installed in a subscriber’s home. Wireless broadband revenues contributed Php823 million in 2006, increasing by Php610 million, or 286%, from Php213 million in 2005.

 

We also offer PLDT WeRoam, a wireless broadband service offering, running on Smart’s nationwide wireless network (using GPRS, EDGE and WiFi technologies) and PLDT’s extensive IP infrastructure. Some of the recent enhancements to the service are the inclusion of international roaming in key roaming countries all over the world and national WiFi roaming access. Principally targeted to the corporate market, the service had 9,623 subscribers as at December 31, 2006 and contributed Php76 million in our data revenues, an increase of Php36 million, or 90%, from Php40 million in 2005.

 

Non-service Revenues

 

Our wireless non-service revenues consist of:

 

•            proceeds from sales of cellular handsets; and

 

•            proceeds from sales of cellular SIM-packs.

 

Our wireless non-service revenues decreased by Php579 million, or 19%, to Php2,457 million in 2006 as compared to Php3,036 million in 2005 primarily due to lower handset sales as activations were driven more by SIM-pack sales in 2006.

 

Other Income

 

All other income/gains such as rental income and which do not fall under service and non-service revenues are included under this classification. Our wireless business segment generated other income of Php706 million in 2006, a decrease of Php739 million, or 51%, as compared to Php1,445 million in 2005 largely due to the reversal of prior years’ provision for NTC fees to align with the assessments received in 2005.

 

Expenses

 

Expenses associated with our wireless business in 2006 amounted to Php44,692 million, an increase of Php3,998 million, or 10%, from Php40,694 million in 2005. A significant portion of this increase was attributable to higher rent, asset impairment, financing costs and compensation and benefits, which was partially offset by lower cost of sales and taxes and licenses. As a percentage of our total wireless revenues and other income, expenses associated with our wireless business accounted for 55% and 51% in 2006 and 2005, respectively.

 

Cellular business expenses accounted for 98% of our wireless business expenses, while wireless broadband, satellite, VSAT and other business expenses accounted for the remaining 2% of our wireless business expenses in 2006 as compared to 95% and 5%, respectively, in 2005.

 

The following table summarizes the breakdown of our wireless-related expenses for the years ended December 31, 2006 and 2005 and the percentage of each expense item to the total:

 

 

Years Ended December 31,

 

 

 

 

 

 

 

 

 

Increase (Decrease)

 

2006

 

%

 

2005

 

%

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

 

 

 

 

Wireless services

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

Php10,752

 

24

 

Php10,156

 

25

 

Php596

 

6

Rent

7,887

 

18

 

5,592

 

14

 

2,295

 

41

Compensation and benefits(1)

5,041

 

11

 

4,249

 

11

 

792

 

19

Cost of sales

4,887

 

11

 

6,148

 

15

 

(1,261)

 

(21)

Maintenance

3,646

 

8

 

3,655

 

9

 

(9)

 

Selling and promotions

3,013

 

7

 

3,418

 

8

 

(405)

 

(12)

Professional and other contracted services

1,831

 

4

 

1,656

 

4

 

175

 

11

Financing costs

1,700

 

4

 

513

 

1

 

1,187

 

231

Asset impairment

1,391

 

3

 

 

 

1,391

 

100

Taxes and licenses

1,018

 

2

 

1,544

 

4

 

(526)

 

(34)

Communication, training and travel

891

 

2

 

960

 

2

 

(69)

 

(7)

Provisions

829

 

2

 

575

 

1

 

254

 

44

Insurance and security services

797

 

2

 

947

 

2

 

(150)

 

(16)

Amortization of intangible assets

312

 

1

 

244

 

1

 

68

 

28

Other expenses

697

 

1

 

1,037

 

3

 

(340)

 

(33)

Total

Php44,692

 

100

 

Php40,694

 

100

 

Php3,998

 

10

__________

(1)     Includes salaries and benefits, incentive plan, pension and manpower rightsizing program, or MRP, costs.

 

Depreciation and amortization charges increased by Php596 million, or 6%, to Php10,752 million in 2006, principally due to an increase in our depreciable asset base mainly broadband and 3G network, and customer-deployed equipment. For further details, see Note 8 – Property, Plant and Equipment to the accompanying audited consolidated financial statements.

 

Rent expenses increased by Php2,295 million, or 41%, to Php7,887 million on account of an increase in domestic fiber optic network, or DFON, facilities leased by Smart from PLDT, as well as higher satellite transmission and site rental expenses. As at December 31, 2006, we had 4,377 GSM cell sites and 6,099 base stations, compared with 4,305 GSM cell sites and 5,982 base stations as at December 31 , 2005.

 

Compensation and benefits expenses increased by Php792 million, or 19%, to Php5,041 million, primarily due to higher accrued bonuses, pension benefits, long-term incentive plan costs and other employee benefits of Smart. Smart’s employee headcount increased by 219, or 4%, to 5,306 in 2006 as compared to 5,087 in 2005. For further discussion on our long-term incentive plan, please see Note 21 –Employee Benefits to the accompanying audited consolidated financial statements.

 

Cost of sales decreased by Php1,261 million, or 21%, to Php4,887 million due to a decrease in the volume of phone kits sold and the termination of SIM-swapping activities in May 2005. The breakdown of cost of sales for our wireless business for the years ended December 31, 2006 and 2005 is as follows:

 

 

Years Ended December 31,

 

 

 

 

 

Decrease

 

2006

 

2005

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

Cost of cellular handsets and SIM-packs sold

Php4,688

 

Php5,905

 

(Php1,217)

 

(21)

Cost of satellite air time and terminal units

199

 

243

 

(44)

 

(18)

 

Php4,887

 

Php6,148

 

(Php1,261)

 

(21)

 

Maintenance expenses decreased by Php9 million to Php3,646 million mainly on account of lower repairs and maintenance costs for network facilities and motor vehicles which offset higher expenses for electricity and power generation as well as higher maintenance expense for IT hardware and software.

 

Selling and promotion expenses decreased by Php405 million, or 12%, to Php3,013 million due to lower commission, and advertising and promotions expenses as well as a decrease in printing costs of prepaid cards.

 

Professional and other contracted services increased by Php175 million, or 11%, to Php1,831 million, primarily due to increased call center, contracted service, market research, consultancy and technical service fees.

 

Financing costs increased by Php1,187 million, or 231%, to Php1,700 million in 2006 from Php513 million in 2005 due to the combined results of: (1) lower foreign exchange gains recognized in 2006 as a result of lower dollar-denominated debt balances; and (2) higher amortization of debt discount brought about by the prepayment of Piltel’s debt in 2006. These increasing effects were partially offset by: (1) lower interest expense owing to lower debt balances; (2) higher capitalized interest and interest income; and (3) gain on derivative transactions in 2006 as against a loss on derivative transactions in 2005. The breakdown of our financing costs for our wireless business for the years ended December 31 , 2006 and 2005 is as follows:

 

 

Years Ended December 31,

 

 

 

 

 

Change

 

2006

 

2005

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

Accretion on financial liabilities – net

Php3,105

 

Php2,560

 

Php545

 

21

Interest on loans and related items

1,634

 

1,799

 

(165)

 

(9)

Dividends on preferred stock subject to mandatory redemption

130

 

251

 

(121)

 

(48)

Financing charges

37

 

52

 

(15)

 

(29)

Loss (gain) on derivative transactions – net

(39)

 

118

 

(157)

 

(133)

Capitalized interest

(248)

 

(85)

 

(163)

 

(192)

Interest income

(1,197)

 

(1,135)

 

(62)

 

(5)

Foreign exchange gains – net

(1,722)

 

(3,047)

 

1,325

 

43

 

Php1,700

 

Php513

 

Php1,187

 

231

 

Asset impairment of Php1,391 million in 2006 represents the reduction in value of Mabuhay Satellite’s Agila II satellite given the difficulty in generating cash flows with the satellite nearing its end-of-life and other events affecting its business.

 

Taxes and licenses decreased by Php526 million, or 34%, to Php1,018 million, primarily due to a decrease in Smart’s licenses and business-related taxes.

 

Communication, training and travel expenses decreased by Php69 million, or 7%, to Php891 million due to lower mailing and courier, training, communication and local travel expenses, partially offset by higher freight and hauling charges incurred in 2006.

 

Provisions increased by Php254 million, or 44%, to Php829 million primarily due to an increase in the provision for subscriber and carrier receivables coupled with the reversal of the provision for non-trade receivables booked in 2005, partially offset by lower level of write-down of slow-moving handsets to net realizable values. The breakdown of provisions for the years ended December 31, 2006 and 2005 is as follows:

 

 

Years Ended December 31,

 

 

 

 

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

Doubtful accounts

Php627

 

Php253

 

Php374

 

148

Write-down of inventories to net realizable values

202

 

322

 

(120)

 

(37)

 

Php829

 

Php575

 

Php254

 

44

 

Insurance and security services decreased by Php150 million, or 16%, to Php797 million, primarily due to the decrease in site security expenses and lower amortization charges on prepaid insurance contracts.

 

Amortization of intangible assets increased by Php68 million, or 28%, to Php312 million mainly due to an increase in the amount of intangible assets recognized following the purchase of an additional 20% investment in Wolfpac.

 

Other expenses decreased by Php340 million, or 33%, to Php697 million primarily due to various lower business and operational-related expenses such as bank charges, representation expenses and a loss on share swap in 2005.

 

Provision for Income Tax

 

Provision for income tax increased by Php1,678 million, or 35%, to Php6,478 million in 2006 from Php4,800 million in 2005. In 2006, the effective tax rate for our wireless business was 18% as compared to 12% in 2005 due to differences in the net movement of deferred tax assets. For 2006, the net movement in deferred tax assets primarily pertains to deferred tax assets recognized in relation to the benefit to be derived from the disposal of certain of Piltel’s assets with the lifting of certain mortgage trust indenture restrictions resulting from the full prepayment of Piltel’s restructured debt on December 4, 2006. Please see Note 6 – Income Tax to the accompanying audited consolidated financial statements for further discussion.

 

Net Income

 

Our wireless business segment recorded a net income of Php30,376 million in 2006, a decrease of Php3,288 million, or 10%, over Php33,664 million registered in 2005 as the increase in our cellular revenues was more than offset by an increase in operating expenses and higher provision for income tax.

 

Fixed Line

 

Revenues and Other Income

 

Our fixed line business provides local exchange service, international and national long distance services, data and other network services, and miscellaneous services. Total fixed line revenues generated from our fixed line business in 2006 totaled Php54,219 million, an increase of Php4,229 million, or 8%, from Php49,990 million in 2005.

 

The following table summarizes revenues from our fixed line business for the years ended December 31, 2006 and 2005 by service segment:

 

 

Years Ended December 31,

 

 

 

 

 

 

 

 

 

Increase (Decrease)

 

2006

 

%

 

2005

 

%

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

 

 

 

 

Fixed line services:

 

 

 

 

 

 

 

 

 

 

 

Service Revenues

 

 

 

 

 

 

 

 

 

 

 

Local exchange

Php16,923

 

31

 

Php18,519

 

37

 

(Php1,596)

 

(9)

International long distance

9,933

 

18

 

12,245

 

24

 

(2,312)

 

(19)

National long distance

6,921

 

13

 

7,233

 

14

 

(312)

 

(4)

Data and other network

13,725

 

26

 

10,399

 

21

 

3,326

 

32

Miscellaneous

1,632

 

3

 

1,267

 

3

 

365

 

29

 

49,134

 

91

 

49,663

 

99

 

(529)

 

(1)

Non-Service Revenues

79

 

 

41

 

 

38

 

93

Other Income

5,006

 

9

 

286

 

1

 

4,720

 

1,650

Total Fixed Line Revenues and Other Income

Php54,219

 

100

 

Php49,990

 

100

 

Php4,229

 

8

 

Service Revenues

 

Local Exchange Service

 

Our local exchange service revenues consist of:

 

•            flat monthly fees for our postpaid and fixed charges for our bundled and data services;

 

•            installation charges and other one-time fees associated with the establishment of customer service;

 

•            revenues from usage of prepaid cards for calls within the local area and any unused peso value of expired prepaid cards; and

 

•            charges for special features, including bundled value-added services such as call waiting, call forwarding, multi-party conference calling, speed calling and caller ID.

 

 

The following table summarizes key measures of our local exchange service business as at and for the years ended December 31 , 2006 and 2005:

 

 

Years Ended December 31,

 

 

 

 

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

 

 

 

 

 

 

 

 

 

 

Total local exchange service revenues (in millions)

Php16,923

 

Php18,519

 

(Php1,596)

 

(9)

Number of fixed line subscribers

1,776,647

 

1,842,507

 

(65,860)

 

(4)

Number of fixed line employees

8,711

 

9,197

 

(486)

 

(5)

Number of fixed line subscribers per employee

212

 

193

 

19

 

10

 

Revenues from our local exchange service decreased by Php1,596 million, or 9%, to Php16,923 million in 2006 from Php18,519 million in 2005. The decrease was primarily due to a 4% decline in the number of fixed line subscribers and the appreciation of the peso which required us to make downward adjustments in our monthly local service rates. The percentage contribution of local exchange revenues to our total fixed line service revenues decreased to 34% in 2006 as compared to 37% in 2005.

 

Initially intended as an affordable alternative telephone service for consumers under difficult economic conditions, our prepaid fixed line services now form an important part of our overall churn and credit risk exposure management and subscriber retention strategy. Prepaid subscribers are charged based on usage at a rate of Php1.00 per minute for local calls, but the rates charged for prepaid and postpaid fixed line subscribers for national and international long distance calls are the same. A prepaid fixed line subscriber is recognized as an active subscriber when that subscriber activates and uses a prepaid call card. Prepaid fixed line subscribers can reload their accounts by purchasing call cards that are sold in denominations of Php500, Php300 and Php150. All sales of prepaid cards, whether through dealers or through PLDT's business offices, are non-refundable.

 

In May 2006, PLDT launched Pwede! Card, a convergent product made possible by our NGN capability. Pwede! Card is the first reloadable PIN-based prepaid card that provides access to a range of voice and Internet services at affordable rates. Pwede! Card is applicable to a host of fixed line and wireless services including local, domestic and international long distance calls, text messaging, payphones and prepaid Internet service.

 

In July 2006, PLDT launched Telepwede, a new brand of our prepaid fixed line service. Telepwede subscribers are charged Php2 per local call (for an unlimited duration) and Php5 per hour for Internet connection. Telepwede subscribers can reload for as low as Php145 per month, which is inclusive of a Php30 load balance that can be used for outgoing calls and a Php115 access charge for incoming calls.

 

Pursuant to a currency exchange rate adjustment mechanism authorized by the Philippine National Telecommunications Commission, or the NTC, we adjust our postpaid monthly local service rates upward or downward by 1% for every Php0.10 change in the peso-to-dollar exchange rate relative to a base rate of Php11.00 to US$1.00. In 2006, we implemented eight downward adjustments and three upward adjustments in our monthly local service rates, while there were six downward adjustments and three upward adjustments in 2005. The average Philippine peso to U.S. dollar rate factored in our monthly local service rates in 2006 was Php51.53 to US$1.00, compared to an average of Php55.21 to US$1.00 in 2005. This change in the average peso-to-dollar rate translated to a peso appreciation of 7%, which resulted in a net decrease of approximately 6% in our average monthly local service rates in 2006.

 

International Long Distance Service

 

Our international long distance service revenues, which we generate through our international gateway facilities, consist of:

 

•         inbound call revenues representing settlements from foreign telecommunications carriers for inbound international calls, virtual transit and hubbing service and reverse charged calls such as received collect and home country direct service;

 

•         access charges paid to us by other Philippine telecommunications carriers for terminating inbound international calls to our local exchange network; and

 

•         outbound call revenues representing amounts billed to our customers (other than our cellular customers) for outbound international calls, net of amounts payable to foreign telecommunications carriers for terminating calls in their territories.

 

The following table shows information about our international fixed line long distance business for the years ended December 31 , 2006 and 2005:

 

 

Years Ended December 31,

 

 

 

 

 

Increase (Decrease)

 

2006

 

2005

 

Amount

 

%

 

 

 

 

 

 

 

 

 

 

Total international long distance service revenues (in millions)

Php9,933

 

Php12,245

 

(Php2,312)

 

(19)

Inbound

8,378

 

10,203

 

(1,825)

 

(18)

Outbound

1,555

 

2,042

 

(487)

 

(24)

 

 

 

 

 

 

 

 

International call volumes (in million minutes, except call ratio)

2,177

 

2,266

 

(89)

 

(4)

Inbound

1,984

 

2,117

 

(133)

 

(6)

Outbound

193

 

149

 

44

 

30

Inbound-outbound call ratio

10.3:1

 

14.2:1

 

 

 

Our total international long distance service revenues decreased by Php2,312 million, or 19%, to Php9,933 million in 2006 from Php12,245 million in 2005, primarily due to the peso appreciation, a decrease in average termination rates for inbound calls and a decline in inbound call volumes largely as a result of alternative means of communications such as e-mailing, texting and Internet telephony. The percentage contribution of international long distance service revenues to our total fixed line service revenues decreased to 20% in 2006 from 25% in 2005.

 

Our revenues from inbound international long distance service decreased by Php1,825 million, or 18%, to Php8,378 million due to a decrease in inbound traffic volume by 133 million minutes to 1,984 million minutes in 2006 coupled with a decrease in average termination rates. In addition, the appreciation of the Philippine peso to the U.S. dollar with average rates of Php51.332 in 2006 and Php55.085 in 2005 contributed to the decrease in our inbound international long distance revenues in peso terms, since settlement charges for inbound calls are billed in U.S. dollars or in special drawing rights, an established method of settlement among international telecommunications carriers using values based on a basket of foreign currencies that are translated into pesos at the time of billing.

 

Our revenues from outbound international long distance service decreased by Php487 million, or 24%, to Php1,555 million in 2006 primarily due to a decline in average revenue per minute as a result of a lower average collection rate with the introduction of low-rate services such as PLDT ID-DSL and Budget Card, and the peso appreciation in 2006, which more than offset the increase in outbound international call volumes in 2006.

 

On September 15, 2005, we introduced PLDT ID-DSL, a service that allows overseas calls for registered myDSL plan subscribers using a regular PLDT fixed line or a voice pad dialer for as low as US$0.10 per minute or US$0.08 per minute, respectively, depending on the subscribers’ DSL plan.

 

To address the market’s demand for low-priced international calls, PLDT modified the Budget Card, a prepaid call card, offering a reduced IDD rate of Php5 per minute, as a promotional offer starting September 24, 2005, for calls to 89 overseas destinations including the United States, Canada, Japan and China. Beginning March 4, 2006, Budget Card has been further modified to Php3, Php5 and Php8 per minute calls, depending on the destination, and now has 100 overseas destinations. Budget Cards are sold in denominations of Php200 and Php100, which must be consumed within 30 days from first use.

 

National Long Distance Service

 

Our national long distance service revenues consist of:

 

•               per minute charges for calls made by our fixed line customers outside of the local service areas but within the Philippines, net of interconnection charges payable for calls carried through the backbone network of, and/or terminating to the customer of, another telecommunications carrier;

 

•               access charges received from other telecommunications carriers for calls carried through our backbone network and/or terminating to our customers; and

 

•               fixed charges paid by other telephone companies, charges retained by PLDT for calls terminating to cellular subscribers within the local area, and local access charges paid by cellular operators for calls by cellular subscribers that terminate to our local exchange network.

 

The following table shows our national long distance service revenues and call volumes for the years ended December 31, 2006 and 2005:

 

 

Years Ended December 31,

 

 

 

 

 

Decrease

 

2006

 

2005

 

Amount

 

%

 

 

 

 

 

 

 

 

 

 

Total national long distance service revenues (in millions)

Php6,921

 

Php7,233

 

(Php312)

 

(4)

National long distance call volumes (in million minutes)

2,251

 

2,348

 

(97)

 

(4)

 

Our national long distance service revenues decreased by Php312 million, or 4%, to Php6,921 million in 2006 from Php7,233 million in 2005, primarily due to a decrease in call volumes coupled with lower average revenue per minute in 2006 due to the change in mechanics in our Php10 per call promotion. In 2005, the Php10 per call promotion was open to all PLDT Group fixed line subscribers nationwide while in 2006, the Php10 per call service was made available only to registered PLDT subscribers for a monthly service fee. Accordingly, the percentage contribution of national long distance revenues to our fixed line service revenues accounted for 14% and 15% in 2006 and 2005, respectively.

 

In February 2005, we launched a Php10 per call promotion to PLDT landline subscribers nationwide and for calls to PLDT, Smart and Talk ‘N Text subscribers. This promotion was launched with the objective of determining a more effective tariff structure that would stimulate landline usage. Under the promotion, NDD calls between any PLDT landline subscribers nationwide or to all Smart and Talk 'N Text subscribers were charged Php10 per call instead of being charged on a per minute basis.

 

In January 2006, PLDT launched the 10-10-10 promotion where we charge a flat rate of Php10 for unlimited calls terminating from PLDT to PLDT and Smart and Talk ‘N Text subscribers for a Php50 monthly service fee.

 

PLDT limited the Php10 per call service for Smart and Talk ‘N Text to subscribers who registered on or before February 24, 2006. PLDT fixed line subscribers, however, can still register and avail themselves of the unlimited Php10 per call service for national long distance calls within the PLDT network.

 

Data and Other Network Services

 

Our data and other network service revenues include charges for leased lines, IP-based, packet-based and switched-based services. These services are used for domestic and international communications such as private networking, broadband and narrowband Internet-based data communications, and packet-based communication.

 

The following table shows information about our data and other network service revenues for the years ended December 31, 2006 and 2005:

 

 

 

Years Ended December 31,

 

 

 

 

 

 

Increase

 

 

2006

 

2005

 

Amount

 

%

(in millions)

 

 

 

 

 

 

 

 

 

 

 

Data and other network service revenues

 

Php13,725

 

Php10,399

 

Php3,326

 

32

Number of DSL broadband subscribers

 

133,159

 

88,811

 

44,348

 

50

Number of PLDT Vibe narrowband subscribers

 

297,250

 

266,703

 

30,547

 

11

 

In 2006, our data and other network services posted revenues of Php13,725 million, an increase of Php3,326 million, or 32%, from Php10,399 million in 2005, primarily due to increases in leased lines, IP-based and switched-based data services, particularly Diginet and DFON rental, PLDT DSL and PLDT Vibe services. The revenue contribution of this service segment to our fixed line service revenues increased to 28% in 2006 from 21% in 2005.

 

IP-based products include PLDT DSL (myDSL and BizDSL), PLDT Vibe and I-Gate. PLDT DSL broadband Internet service is targeted for heavy individual Internet users as well as for small and medium enterprises, while PLDT Vibe, PLDT’s dial-up/narrowband Internet service, is targeted for light to medium residential or individual Internet users. I-Gate, our dedicated leased line Internet access service, on the other hand, is targeted to enterprises and value-added service providers.

 

DSL contributed revenues of Php3,132 million in 2006, an increase of Php754 million, or 32%, from Php2,378 million in 2005, primarily due to an increase in the number of subscribers. DSL reached 133,159 subscribers as at December 31, 2006 compared with 88,811 subscribers in the same period in 2005. DSL offers a number of packages with speeds and monthly fees varying from
256 kbps at Php999 per month to up to 1 Mbps at Php3,000 per month.

 

PLDT Vibe revenues increased by Php106 million, or 38%, to Php387 million in 2006 from Php281 million in 2005, primarily due to an increase in subscribers. As at December 31, 2006, PLDT Vibe registered users totaled 297,250, of which 100,362 were exclusive postpaid users, 182,968 were exclusive prepaid users, and 13,920 were both postpaid and prepaid users. As at December 31 , 2005, PLDT Vibe registered users totaled 266,703, of which 97,016 were exclusive postpaid users, 149,973 were exclusive prepaid users, and 19,714 were both postpaid and prepaid users.

 

The continued growth in data services revenues can be attributed to several product offerings. The steady demand for dedicated connectivity or private networking from the corporate market using PLDT’s traditional bandwidth offerings – Fibernet, Arcstar, Acacia, I-Gate, Diginet, BRAINS, among others – continues to provide us with a stable revenue source. Through Diginet, we also provide Smart’s increasing fiber optic and leased line data requirements, which are included under our national data services. Diginet revenues increased by Php2,335 million, or 53%, to Php6,771 million in 2006 as compared to Php4,436 in 2005 mainly due to Smart’s DFON rental of Php4,940 million and Php3,062 million in 2006 and 2005, respectively.

 

In June 2006, we introduced Shops.Work UnPlugged, or SWUP, to address the need of retailers and banks for real-time wireless data communication. SWUP is the first bundled solution in the Philippines that makes wireless cashier point-of-sale and wireless card terminals possible. Retailers will now be able to reach out to a bigger market in areas where physical connections are unavailable and expand the banking system with wireless automated teller machines.

 

Miscellaneous

 

Miscellaneous service revenues are derived mostly from directory advertising and facilities rental. In 2006, these revenues increased by Php365 million, or 29%, to Php1,632 million from Php1,267 million in 2005. The improvement was mainly due to an increase in rental income, primarily from co-location charges on account of an increase in the number of co-location sites, coupled with an increase in facility management fees. The percentage contribution of miscellaneous service revenues to our total fixed line service revenues was 3% in 2006 and 2005.

 

Non-service Revenues

 

Non-service revenues increased by Php38 million, or 93%, to Php79 million in 2006 from Php41 million in 2005 primarily due to proceeds from computer sales in relation to our DSL promotion.

 

Other Income

 

All other income/gains such as rental income and gain on disposal of property, which do not fall under service and non-service revenues are included under this classification. In 2006, our fixed line business segment registered an increase in other income of Php4,720 million to Php5,006 million from Php286 million in 2005. Other income increased in 2006 largely due to the following: (1) a net reversal of a provision for onerous contract amounting to Php3,529 million related to the change in the Air Time Purchase Agreement with ACeS International Limited, or AIL (please see Note 23 – Provisions and Contingencies to the accompanying audited consolidated financial statements for further discussion); (2) gain on sale of fixed assets, other property and materials in the aggregate amount of Php658 million; and (3) gain relating to a refund from Manila Electric Company, or Meralco, of Php194 million recorded at fair value in 2006 (payable by Meralco over four years.)

 

Expenses

 

Expenses related to our fixed line business totaled Php48,535 million in 2006, a decrease of Php1,362 million, or 3%, as compared to Php49,897 million in 2005. The decrease was primarily due to lower provisions, financing costs and rent, partially offset by higher compensation and benefits and maintenance expense.

 

The following table shows the breakdown of our total fixed line-related expenses for the years ended December 31, 2006 and 2005 and the percentage of each expense item to the total:

 

 

Years Ended December 31,

 

 

 

 

 

 

 

 

 

Increase (Decrease)

 

2006

 

%

 

2005

 

%

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

 

 

 

 

Fixed line services:

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

Php20,406

 

42

 

Php20,251

 

41

 

Php155

 

1

Compensation and benefits(1)

10,298

 

21

 

8,541

 

17

 

1,757

 

21

Financing costs

7,271

 

15

 

8,581

 

17

 

(1,310)

 

(15)

Maintenance

3,553

 

7

 

3,309

 

7

 

244

 

7

Selling and promotions

1,736

 

4

 

1,567

 

3

 

169

 

11

Rent

1,579

 

3

 

1,712

 

3

 

(133)

 

(8)

Professional and other contracted services

1,082

 

2

 

1,023

 

2

 

59

 

6

Taxes and licenses

659

 

2

 

625

 

1

 

34

 

5

Communication, training and travel

507

 

1

 

447

 

1

 

60

 

13

Insurance and security services

498

 

1

 

628

 

1

 

(130)

 

(21)

Cost of sales

159

 

 

53

 

 

106

 

200

Provisions

92

 

 

2,297

 

5

 

(2,205)

 

(96)

Other expenses

695

 

2

 

863

 

2

 

(168)

 

(19)

Total

Php48,535

 

100

 

Php49,897

 

100

 

(Php1,362)

 

(3)

____________

(1) Includes salaries and benefits, incentive plan, pension and MRP costs.

 

Depreciation and amortization charges increased by Php155 million, or 1%, to Php20,406 million due to the higher depreciation of our regular asset base from additional completed projects.

 

Compensation and benefits expenses increased by Php1,757 million, or 21%, to Php10,298 million, primarily due to the effect of collective bargaining agreement-related increases in salaries and benefits, and an increase in incentive plan-related accruals, partially offset by a reduction in the number of fixed line employees due to PLDT’s manpower rightsizing program. For further discussion on our long-term incentive plan, please see Note 21 – Employee Benefits to the accompanying audited consolidated financial statements.

 

Financing costs decreased by Php1,310 million, or 15%, to Php7,271 million largely due to lower interest on loans and related items owing to lower debt balances in 2006 as compared to 2005. This decreasing effect was partially offset by: (1) lower foreign exchange gains recorded in 2006 as a result of lower foreign currency debt levels; and (2) higher hedge costs. The breakdown of financing costs for our fixed line business for the years ended December 31, 2006 and 2005 is as follows:

 

 

Years Ended December 31,

 

 

 

 

 

Change

 

2006

 

2005

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

Interest on loans and related items

Php6,254

 

Php9,058

 

(Php2,804)

 

(31)

Hedge costs

1,446

 

1,234

 

212

 

17

Loss (gain) on derivative transactions – net

447

 

510

 

(63)

 

(12)

Accretion on financial liabilities – net

206

 

322

 

(116)

 

(36)

Financing charges

14

 

150

 

(136)

 

(91)

Capitalized interest

(301)

 

(419)

 

118

 

28

Foreign exchange gains – net

(354)

 

(1,889)

 

1,535

 

81

Interest income

(441)

 

(385)

 

(56)

 

(15)

 

Php7,271

 

Php8,581

 

(Php1,310)

 

(15)

 

Maintenance expenses increased by Php244 million, or 7%, to Php3,553 million, primarily due to higher maintenance costs for foreign cable and wire facilities as more operating and maintenance-related restorations were incurred in 2006 as compared to 2005.

 

Selling and promotion expenses increased by Php169 million, or 11%, to Php1,736 million, primarily as a result of an increase in PLDT’s promotional activities in relation to various products and services, such as PLDT’s Pwede! campaign, coupled with higher public relations expense in 2006.

 

Rent expenses decreased by Php133 million, or 8%, to Php1,579 million due to lower office and building rentals, and a decrease in transponder lease charges, partially offset by an increase in international and domestic leased circuits charges.

 

Professional and other contracted services increased by Php59 million, or 6%, to Php1,082 million primarily due to higher contracted services and bill printing fees in 2006.

 

Taxes and licenses increased by Php34 million, or 5%, to Php659 million, mainly on account of higher business-related taxes incurred in 2006 as compared to 2005.

 

Communication, training and travel expenses increased by Php60 million, or 13%, to Php507 million due to an increase in local and foreign travel and training in 2006 as compared to 2005.

 

Insurance and security services decreased by Php130 million, or 21%, to Php498 million, primarily due to lower premiums on property all-risk, industrial all-risk and industrial fire insurance as well as lower security services due to a decrease in number of contracted security guards.

 

Cost of sales increased by Php106 million, or 200%, to Php159 million in 2006 due to the computer-bundled sales in relation to our DSL promotion and WeRoam subscriptions.

 

Provisions decreased by Php2,205 million, or 96%, to Php92 million primarily on account of an improvement in collection rates in 2006 compared to 2005 and the consequent reversal of provisions with the change in realizability of certain receivable accounts specifically identified and previously provided for. The breakdown of provisions for our fixed line business for the years ended December 31, 2006 and 2005 is as follows:

 

 

Years Ended December 31,

 

 

 

 

 

Decrease

 

2006

 

2005

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

Doubtful accounts

Php45

 

Php1,944

 

(Php1,899)

 

(98)

Write-down of inventories to net realizable value

9

 

157

 

(148)

 

(94)

Onerous contracts and assessments

38

 

196

 

(158)

 

(81)

 

Php92

 

Php2,297

 

(Php2,205)

 

(96)

 

Other expenses decreased by Php168 million, or 19%, to Php695 million due to lower office supplies consumption and printing costs resulting from PLDT’s continuing cost-containing activities.

 

Provision for Income Tax

 

Provision for income tax amounted to Php429 million in 2006 as compared to a benefit from income tax of Php676 million in 2005 primarily due to net movement in deferred tax assets owing to higher foreign exchange differentials realized in 2005.

 

Net Income

 

In 2006, our fixed line business segment contributed a net income of Php5,255 million, an increase of Php4,486 million, or 583%, as compared to Php769 million in 2005 mainly as a result of an increase in other income and a 3% decrease in fixed line-related expenses, particularly provisions and financing costs.

 

Information and Communications Technology

 

Revenues and Other Income

 

Our information and communications technology, or ICT, business is conducted by ePLDT and its subsidiaries.

 

On July 11, 2006, ePLDT acquired a 100% equity interest in SPi Technologies, Inc., or SPi, and its direct and indirect Philippine and offshore subsidiaries. SPi is the second largest pure-play BPO service provider and the ninth largest independent BPO service provider worldwide. It has operations in 19 locations in North America, Europe and Asia. On August 11, 2006, SPi acquired 100% of CyMed, Inc., a leading medical transcription company based in Richmond, Virginia.

 

On February 16, 2006, ePLDT acquired a 60% equity interest in Level Up!, a leading publisher of online games in the Philippines. The acquisition of Level Up!, together with netGames, ePLDT’s online gaming subsidiary, will strengthen ePLDT’s online gaming business in the Philippines.

 

For further discussion, see Note 2 – Summary of Accounting Policies and Practices – Basis of Preparation to the accompanying audited consolidated financial statements.

 

In 2006, our information and communications technology business generated revenues of Php7,220 million, an increase of Php3,782 million, or 110%, from Php3,438 million in 2005. This increase was largely due to the consolidation of SPi and Level Up! and the continued increase of our call center revenues. Going forward, we currently expect revenues from our call center and BPO businesses to continue to contribute significantly to our information and communications technology revenues in light of the growing demand for our call center and BPO services.

 

The following table summarizes revenues from our information and communications technology business for the years ended December 31 , 2006 and 2005 by service segment:

 

 

Years Ended December 31,

 

 

 

 

 

 

 

 

 

Increase (Decrease)

 

2006

 

%

 

2005

 

%

 

Amount

 

%

 

 

(in millions)

 

Service Revenues

 

 

 

 

 

 

 

 

 

 

 

Call center

Php2,624

 

36

 

Php1,944

 

57

 

Php680

 

35

BPO

2,580

 

36

 

 

 

2,580

 

100

Internet and gaming

796

 

11

 

556

 

16

 

240

 

43

Vitroä data center

428

 

6

 

376

 

11

 

52

 

14

Others

115

 

1

 

77

 

2

 

38

 

49

 

6,543

 

90

 

2,953

 

86

 

3,590

 

122

Non-service Revenues

 

 

 

 

 

 

 

 

 

 

 

Point Product Sales

553

 

8

 

351

 

10

 

202

 

58

 

 

 

 

 

 

 

 

 

 

 

 

Other Income

124

 

2

 

127

 

4

 

(3)

 

(2)

 

 

 

 

 

 

 

 

 

 

 

 

Equity in net income of associates

 

 

7

 

 

(7)

 

(100)

 

 

 

 

 

 

 

 

 

 

 

 

Total ICT Revenues and Other Income

Php7,220

 

100

 

Php3,438

 

100

 

Php3,782

 

110

 

Service Revenues

 

Service revenues generated by our information and communications technology segment amounted to Php6,543 million in 2006, an increase of Php3,590 million, or 122%, as compared to Php2,953 million in 2005 primarily as a result of the consolidation of SPi and Level Up! and the continued growth of our call center business.

 

Call Center

 

We are focused on developing our call center business which capitalizes on the availability of English-speaking college graduates in the Philippines with a strong customer service orientation. ePLDT has established one umbrella brand name, ePLDT Ventus, for all of its call center businesses, including Vocativ and Parlance. Ventus provides offshore contact center outsourcing solutions specializing in inbound customer care. Vocativ provides customer and technical support to its clients in the Philippines, United States and the United Kingdom, while Parlance provides exclusive customer support and billing requirements to one of the largest direct-to-home satellite television providers in the United States. In total, we own and operate approximately 5,600 seats with 5,130 customer service representatives, or CSRs, as at December 31, 2006 compared to approximately 3,350 seats with 3,625 CSRs as at December 31, 2005. In 2006, ePLDT Ventus launched two new sites bringing our total call center site count to seven as at December 31, 2006.

 

Call center revenues consist of:

 

•               inbound calls for customer care, product inquiries, sales and technical support based on active minutes, billable hours and full-time equivalents;

 

•               outbound calls for sales and collections based on active minutes, billable hours and full-time equivalents; and

 

•               service income for e-mail handling, web chat, web co-browsing, data entry and BPO based on transaction volume.

 

Revenues related to our call center business increased by Php680 million, or 35%, to Php2,624 million in 2006 from Php1,944 million in 2005 primarily due to the combined effects of the following:

 

•               an increase in programs being handled by Vocativ from 2005 brought about by the acquisition of additional clients in 2006, as Ventus entered into an alliance with one of India’s leading BPO companies to serve their voice requirements;

 

•               an increase in the number of registered minutes for Parlance’s inbound projects and hours for outbound projects;

 

•               an increased call volume handled by Ventus due to the expansion of our domestic call center group, which currently serves internal (Smart) and external (credit card companies) clients;

 

•               the expansion of Vocativ’s existing Taguig facility by 530 seats from approximately 1,190 seats in 2005 to approximately 1,720 seats in 2006;

 

•               the expansion of Ventus’ existing Iloilo facility by 130 seats from approximately 370 seats in 2005 to approximately 500 seats in 2006;

 

•               the expansion of Ventus’ back-up/overflow Makati facility by 220 seats from approximately 80 seats in 2005 to approximately 300 seats in 2006, which provided capacity for seasonal requirements of Iloilo-based programs;

 

•               the commencement of operations at the 820-seat Ventus Pasig call center in August 2006; and

 

•               the commencement of operations at the 780-seat Parlance Libertad call center in September 2006.

 

Call center revenues accounted for 40% and 66% of total information and communications technology service revenues in 2006 and 2005, respectively.

 

Business process outsourcing

 

BPO revenues consist of:

 

•              editorial and content production services to the scholarly scientific, technical and medical (SSTM) journal publishing industry;

 

•              digital content conversion services to information incentive organizations such as online and traditional publishers, libraries, educational institutions, Global 1,000 corporations and government agencies worldwide;

 

•              pre-press project management services to book publishers;

 

•              litigation support services which involve conventional coding and electronic discovery support services for international law firms, corporate counsels and government agencies; and

 

•              conversion services of medical record/data from handwritten or speech format to electronic format.

 

We provide our BPO services primarily through SPi and its subsidiaries, which we acquired on July 11, 2006. In 2006, BPO contributed revenues of Php2,580 million, primarily from SPi services, and accounted for 39% of service revenues of our information and communications technology business in 2006.

 

Internet and gaming

 

ePLDT has also invested in a number of other e-commerce and Internet-related businesses, which include:

 

•               a 99.6% interest in Infocom, an Internet service provider offering consumer prepaid and postpaid Internet access, corporate leased lines, dedicated dial-up, multi-user dial-up, broadband Internet access through DSL, web consulting and development, hosting and other value-added services. In addition, Infocom, through its Customer Service Outsourcing Group, handles PLDT group’s nationwide technical helpdesk operations;

 

•               a 75% interest in Digital Paradise, an Internet café business with the brand Netopia;

 

•               a 60% interest in netGames, a publisher for Massively Multi-player Online Games in the Philippines and the Philippine licensee of Khan Online, Pangya and Flyff, and the owner of Juanworld, a community gaming portal;

 

•               a 60% interest in Level Up!, a leading publisher of online games in the Philippines with approximately 80% of the online gaming market. Level Up! was acquired on
May 1, 2006;

 

•               a 51% interest in Airborne Access, the country’s leading operator of WiFi hotspots, which provides wireless Internet access in hotspots equipped with WiFi access points; and

 

•               a 51% interest in Digital Paradise Thailand, an affiliate of Digital Paradise, offering similar products and services with four branches in Bangkok, Thailand.

 

Internet service revenues consist of:

 

•               revenues derived from actual usage of the Internet access network by prepaid subscribers and any unused peso value of expired prepaid cards or electronic Internet time loads, net of discounts given to dealers;

 

•               monthly service fees from postpaid corporate and consumer subscribers including:
(1) charges for Internet usage in excess of allocated free plan Internet hours; (2) one-time installation and activation fees; and (3) fees for value added services including
e-mail and web hosting services;

 

•               one-time fees generated from the reselling of Internet-related solutions such as security solutions and domain registration;

 

•               franchise and royalty fees for Netopia Internet cafés, including a one-time subscription fee and monthly recurring franchise fees based on certain conditions in the franchise agreement;

 

•               revenues from community access of computers and desktop publishing based on actual usage, net of discounts given to users; and

 

•               online gaming revenues from unique subscribers, including one-time sale of gaming cards and electronic pins, and top-up fees upon actual consumption of gaming credits or after expiration of any unused peso value thereof.

 

Revenues from our Internet businesses increased by Php240 million, or 43%, to Php796 million in 2006 from Php556 million in 2005 primarily due to the consolidation of Airborne Access and Level Up! in October 2005 and May 2006, respectively, which resulted in additional revenues of Php13 million and Php139 million, respectively. Our Internet business revenues accounted for 12% and 19% of service revenues of our information and communications technology business in 2006 and 2005, respectively.

 

Vitroä data center

 

ePLDT operates an Internet data center under the brand name Vitroä which provides
co-location services, server hosting, hardware and software maintenance services, website development and maintenance services, webcasting and webhosting, shared applications, data disaster recovery and business continuity services, intrusion detection, and security services such as firewalls and managed firewalls.

 

Vitroä revenues consist of:

 

•               monthly service fees derived from co-location services, server hosting, hardware and software maintenance services, website development and maintenance services, web hosting, data recovery security services and other value-added services; and

 

•               installation charges or one-time fees associated with the set-up of services and professional services of Vitro’s certified professionals.

 

In 2006, Vitroä contributed revenues of Php428 million, an increase of Php52 million, or 14%, from Php376 million in 2005, primarily due to an increase in co-location revenues and server hosting. Vitroä revenues accounted for 7% and 13% of service revenues of our information and communications technology business in 2006 and 2005, respectively.

 

Others

 

Other revenues consist of:

 

•               fees generated from the issuance of digital certificates and licenses; and

 

•               revenues derived from IT helpdesk/contact center solutions and terminals for credit, debit and credit card transactions.

 

Revenues from other businesses related to our information and communications technology segment increased by Php38 million, or 49%, to Php115 million in 2006 from Php77 million in 2005, largely due to IT helpdesk/contact center services rendered coupled with an increase in the number of digital certificates sold.

 

Please refer to Note 9 – Investments in Associates to the accompanying audited consolidated financial statements for further discussion on ePLDT’s other information and communications technology services.

 

Non-service Revenues

 

Non-service revenues consist of sales generated from reselling certain software licenses, server solutions, networking products, storage products and data security products. In 2006,
non-service revenues generated by our information and communications technology business increased by Php202 million, or 58%, to Php553 million as compared to Php351 million in 2005, primarily due to higher revenues from sales of networking equipment and software licenses.

 

Other Income

 

All other income/gains which do not fall under service and non-service revenues are included under this classification. Other income generated from our information and communications technology business decreased to Php124 million in 2006 from Php127 million in 2005 primarily due to Infocom’s sale of its NOW cable Internet business in 2005; no similar transaction was recorded in 2006.

 

Equity Share in Net Income of Associates

 

ePLDT’s equity share in net income of associates amounted to Php7 million in 2005 due to ePLDT’s share in the earnings of its unconsolidated subsidiary, ePDS, Inc.

 

Expenses

 

Expenses associated with our information and communications technology business totaled Php7,569 million in 2006, an increase of Php4,189 million, or 124%, from Php3,380 million in 2005 primarily due to the consolidation of SPi and Level Up! resulting in an increase in compensation and benefits, and professional and other contracted services. We currently expect these expenses to be significantly higher going forward as a result of the full year consolidation of SPi and Level Up!. As a percentage of our information and communications technology revenues, expenses related to our information and communications technology business were 105% and 98% for 2006 and 2005, respectively.

 

The following table shows the breakdown of our total information and communications technology-related expenses for the years ended December 31 , 2006 and 2005 and the percentage of each expense item to the total:

 

 

Years Ended December 31,

 

 

 

 

 

 

 

 

 

Increase (Decrease)

 

2006

 

%

 

2005

 

%

 

Amount

 

%

 

 

(in millions)

 

 

 

 

 

 

 

 

 

 

 

Information and communications technology services:

 

 

 

 

 

 

 

 

 

 

 

Compensation and benefits(1)

Php3,033

 

40

 

Php1,351

 

40

 

Php1,682

 

125

Professional and other contracted services

888

 

12

 

82

 

2

 

806

 

983

Depreciation and amortization

712

 

9

 

415

 

12

 

297

 

72

Cost of sales

476

 

6

 

300

 

9

 

176

 

59

Rent

462

 

6

 

362

 

11

 

100

 

28

Asset impairment

427

 

6

 

26

 

1

 

401

 

1,542

Maintenance

373

 

5

 

283

 

8

 

90

 

32

Selling and promotions

350

 

5

 

120

 

4

 

230

 

192

Communication, training and travel

276

 

4

 

98

 

3

 

178

 

182

Amortization of intangible assets

136

 

2

 

 

 

136

 

100

Equity share in net losses of associates

74

 

1

 

 

 

74

 

100

Financing costs

73

 

1

 

39

 

1

 

34

 

87

Taxes and licenses

71

 

1

 

36

 

1

 

35

 

97

Provisions

64

 

1

 

54

 

2

 

10

 

19

Insurance and security services</