PONE » Topics » 2005 Compared to 2004.

This excerpt taken from the PONE 8-K filed Oct 25, 2007.
2005 compared to 2004. Excluding conversion adjustments described above, we had a net decrease of 11,339 customers in 2005 compared to a net decrease of 5,319 customers in 2004. This decrease is due primarily to fewer customer additions. Demand for our services from owners and managers of multifamily properties was negatively affected by the increasing preference of occupants of multifamily units to subscribe only for cellular telephone services and not for traditional telephone service, which our alarm systems have historically used to transport alarm signals to our monitoring center. We are marketing a new product which will allow monitoring of multifamily units without a landline in each unit, which we believe will improve the rate of site additions. The average customer base was 324,276 for 2005 compared to 333,170 for 2004.

 

This excerpt taken from the PONE 10-K filed Mar 16, 2007.
2005 compared to 2004.   Excluding conversion adjustments described above, we had a net decrease of 11,339 customers in 2005 compared to a net decrease of 5,319 customers in 2004. This decrease is due primarily to fewer customer additions. Demand for our services from owners and managers of multifamily properties was negatively affected by the increasing preference of occupants of multifamily units to subscribe only for cellular telephone services and not for traditional telephone service, which our alarm systems have historically used to transport alarm signals to our monitoring center. We are marketing a new product which will allow monitoring of multifamily units without a landline in each unit, which we believe will improve the rate of site additions. The average customer base was 324,276 for 2005 compared to 333,170 for 2004.

This excerpt taken from the PONE 10-K filed Apr 10, 2006.
2005 Compared to 2004. We had a net decrease of 12,468 customers in 2005 compared to a net decrease of 5,319 customers in 2004. This decrease is due primarily to fewer customer additions. Demand for our services from owners and managers of multifamily properties has been negatively affected by the increasing preference of occupants of multifamily units to subscribe only for cellular telephone services and not for traditional telephone service, which our alarm systems have historically used to transport alarm signals to our monitoring center. We are marketing a new product which will allow monitoring of multifamily units without a landline in each unit, which we believe will improve the rate of site additions. The “Conversion Adjustments” line item reflects the impact of the 2005 conversion of our billing system to our new technology platform, MAS. Customers are defined differently in the new system and the result was a decrease in the number of customers in the new system. The average customer base was 324,276 for 2005 compared to 333,170 for 2004. The change in Network Multifamily’s customer base for the period is shown below.

 

 

 

2005

 

2004

 

2003

 

Beginning Balance, January 1

 

330,510

 

335,829

 

329,912

 

Additions

 

9,444

 

16,103

 

25,045

 

Customer losses (a)

 

(20,783

)

(21,422

)

(19,128

)

Conversion adjustments

 

(1,129

)

 

 

Ending Balance, December 31,

 

318,042

 

330,510

 

335,829

 

Twelve month trailing attrition (b)

 

6.4

%

6.4

%

5.8

%

 


(a)   2005 includes estimated customer losses of 1,556 resulting from Hurricane Katrina.

(b)   Annualized attrition excluding the losses from Hurricane Katrina is 5.9% for 2005.

 

This excerpt taken from the PONE 10-Q filed Apr 10, 2006.
2005 Compared to 2004.  We had a net decrease of 6,851 customers in the third quarter of 2005 compared to a net decrease of 545 customers in the third quarter of 2004.  Customer losses include an estimate of 2,563 customers lost related to damage from Hurricane Katrina.  The “Conversion Adjustments” line item reflects the impact of the conversion of our billing system to our new technology platform, MAS.  Customers are defined differently in the new system and the result was a decrease in the number of customers in the new system.  The average customer base was 322,198 for the third quarter of 2005 compared to 334,168 for the third quarter of 2004.  The change in Multifamily’s customer base for the period is shown below.

 

 

 

Three Months Ended
September 30,

 

 

 

2005

 

2004

 

 

 

 

 

 

 

Beginning Balance, July 1,

 

325,623

 

334,440

 

Customer additions

 

2,629

 

4,245

 

Customer losses (a)

 

(8,250

)

(4,790

)

Conversion adjustments

 

(1,230

)

 

Ending Balance, September 30,

 

318,772

 

333,895

 

 

 

 

 

 

 

Annualized quarterly attrition (b)

 

10.2

%

5.7

%

 


(a)   2005 includes estimated customer losses of 2,563 resulting from Hurricane Katrina.

(b)   Annualized quarterly attrition excluding the losses from Hurricane Katrina is 7.1% for 2005.

 

 

This excerpt taken from the PONE 10-K filed Mar 20, 2006.
2005 Compared to 2004.   We had a net decrease of 12,468 customers in 2005 compared to a net decrease of 5,319 customers in 2004. This decrease is due primarily to fewer customer additions. Demand for our services from owners and managers of multifamily properties has been negatively affected by the increasing preference of occupants of multifamily units to subscribe only for cellular telephone services and not for traditional telephone service, which our alarm systems have historically used to transport alarm signals to our monitoring center. We are marketing a new product which will allow monitoring of multifamily units without a landline in each unit, which we believe will improve the rate of site additions. The “Conversion Adjustments” line item reflects the impact of the 2005 conversion of our billing system to our new technology platform, MAS. Customers are defined differently in the new system and the result was a decrease in the number of customers in the new system. The average customer base was 324,276 for

41




2005 compared to 333,170 for 2004. The change in Network Multifamily’s customer base for the period is shown below.

 

 

2005

 

2004

 

2003

 

Beginning Balance, January 1

 

330,510

 

335,829

 

329,912

 

Additions

 

9,444

 

16,103

 

25,045

 

Customer losses(a)

 

(20,783

)

(21,422

)

(19,128

)

Conversion adjustments

 

(1,129

)

 

 

Ending Balance, December 31,

 

318,042

 

330,510

 

335,829

 

Twelve month trailing attrition(b)

 

6.4

%

6.4

%

5.8

%


(a)           2005 includes estimated customer losses of 1,556 resulting from Hurricane Katrina.

(b)          Annualized attrition excluding the losses from Hurricane Katrina is 5.9% for 2005.

This excerpt taken from the PONE 10-Q filed Nov 14, 2005.
2005 Compared to 2004.  We had a net decrease of 6,851 customers in the third quarter of 2005 compared to a net decrease of 545 customers in the third quarter of 2004.  Customer losses include an estimate of 2,563 customers lost related to damage from Hurricane Katrina.  The “Conversion Adjustments” line item reflects the impact of the conversion of our billing system to our new technology platform, MAS.  Customers are defined differently in the new system and the result was a decrease in the number of customers in the new system.  The average customer base was 322,198 for the third quarter of 2005 compared to 334,168 for the third quarter of 2004.  The change in Multifamily’s customer base for the period is shown below.

 

 

 

 

Three Months Ended
September 30,

 

 

 

2005

 

2004

 

 

 

 

 

 

 

Beginning Balance, July 1,

 

325,623

 

334,440

 

Customer additions

 

2,629

 

4,245

 

Customer losses (a)

 

(8,250

)

(4,790

)

Conversion adjustments

 

(1,230

)

 

Ending Balance, September 30,

 

318,772

 

333,895

 

 

 

 

 

 

 

Annualized quarterly attrition (b)

 

10.2

%

5.7

%


(a)   2005 includes estimated customer losses of 2,563 resulting from Hurricane Katrina.

(b)   Annualized quarterly attrition excluding the losses from Hurricane Katrina is 7.1% for 2005.

 

This excerpt taken from the PONE 10-Q filed Aug 12, 2005.
2005 Compared to 2004.  We had a net decrease of 3,269 customers in the second quarter of 2005 compared to a net decrease of 636 customers in the second quarter of 2004.  This decrease is due primarily to fewer customer additions.  Demand for our services from owners and managers of multifamily properties has been negatively affected by the increasing preference of occupants of multifamily units to subscribe only for cellular telephone services and not for traditional telephone service, which our alarm systems have historically used to transport alarm signals to our monitoring center.  We are marketing a new product in the third quarter of 2005 which will allow monitoring of multifamily units without a landline in each unit, which we believe will improve the rate of site additions compared to the first six months of 2005.  The average customer base was 327,258 for the second quarter of 2005 compared to 334,758 for the second quarter of 2004.  The change in Multifamily’s customer base for the period is shown below.

 

 

 

 

Three Months Ended June 30,

 

 

 

2005

 

2004

 

Beginning Balance, April 1,

 

328,892

 

335,076

 

Customer additions

 

2,452

 

4,611

 

Customer losses

 

(5,721

)

(5,247

)

Ending Balance, June 30,

 

325,623

 

334,440

 

 

 

 

 

 

 

Annualized quarterly attrition

 

7.0

%

6.3

%

 

This excerpt taken from the PONE 10-Q filed May 16, 2005.
2005 Compared to 2004.  We had a net decrease of 1,618 customers in the first quarter of 2005 as compared to a net decrease of 753 customers in the first quarter of 2004.  The average customer base was 329,701 for the first three months of 2005 compared to 335,453 for the first three months of 2004.  The change in Network Multifamily’s customer base for the period is shown below.

 

 

 

Three Months Ended
March 31,

 

 

 

2005

 

2004

 

 

 

 

 

 

 

Beginning Balance, January 1,

 

330,510

 

335,829

 

Customer additions

 

2,594

 

4,697

 

Customer losses

 

(4,212

)

(5,450

)

Ending Balance

 

328,892

 

335,076

 

 

 

 

 

 

 

Annualized quarterly attrition

 

5.1

%

6.5

%

 

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