QGP » Topics » Switch and Firewall

This excerpt taken from the QGP 8-K filed Jan 20, 2009.

Switch and Firewall



RESPONSIBILITIES

IBM


Customer

- Installation, Configuration and Setup  -

 

 

Configure the local VLANs

Perform

 

Specify switch and firewall settings specific to the application

 

Perform

Configure VLANs and zones for the SAN switches

Perform

 

Configure firewall settings

Perform

 

Test a single path to switch and firewall Base and/or Customer Components

Perform

 

Enable switch and firewall monitoring

Perform

 

- Ongoing Management and Support -

 

 

Operate and monitor availability of the switches and firewalls 7x24 each day of the year

Perform

 

Assist IBM in the investigation of problems with the Services to the extent such investigation involves IBM’s, Customer’s or its subcontractors’ responsibilities

 

Perform

Request changes to switch and firewall settings

 

Perform

Administer changes to switch and firewall

Perform

 

Perform monthly patch scanning on servers that may be vulnerable to intrusion or need hot fixes applied

Perform

 

Inform Customer of hot fixes and vulnerabilities detected and use reasonable efforts to schedule and apply changes to settings, as needed

Perform

 

Backup Customer-specified switch and firewall settings and restore settings in the event of a failure

Perform

 


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