The Hindu Business Line  Apr 14  Comment 
The Odisha government has cancelled a five-year contract awarded to Ricoh India for installation and maintenance of computer hardware in government and government-aided high schools. “We wish to i...
Forbes  Feb 22  Comment 
This voice-controlled interactive whiteboard by Ricoh uses artificial intelligence by IBM-Watson to take notes, translate words into other languages and brings a new way to work collaboratively in corporate meetings.
The Economic Times  Feb 12  Comment 
Infosys has become the latest major corporate to attract regulatory attention for alleged corporate governance lapses being played out in public after Tatas, United Spirits and Ricoh India, among others.
newratings.com  Jan 31  Comment 
TOKYO (dpa-AFX) - Ricoh Co Ltd (RICOY), a Japanese manufacturing services company, lowered its full-year financial outlook as well as cut its year-end dividend. For the full year ending March 31, 2017, the company now projects attributable net...
Forbes  Jan 28  Comment 
The New Ricoh R is a further development of their 360 camera line. Interestingly, this one isn’t aimed at consumers. But believe it or not, that might make it even more interesting.
TechCrunch  Jan 4  Comment 
 Following from the company’s successful Theta S, Ricoh today flirtatiously lifted the veil on an upcoming product that will make live streaming 360-degree content a breeze. For now, the company is making a camera available for developers to...
TechCrunch  Dec 13  Comment 
 Next Dynamics couldn’t find a print head to their liking, so they went ahead and built A new one, a fairly bold move in an industry where even some of the biggest names outsource that technology to companies like Xerox and Ricoh. The result is...
The Economic Times  Nov 27  Comment 
Indicating a possible accounting fraud, Ricoh India admitted that its accounts appear to be have been “falsified” as it estimated to have incurred a loss of Rs 1,123 crore for in FY16.
newratings.com  Oct 27  Comment 
TOKYO (dpa-AFX) - Ricoh Co Ltd (RICOY), a Japanese manufacturing services company, reported Thursday that its first-half profit attributable to owners of the parent declined 85.5 percent to 5 billion Japanese yen from last year's 34.5 billion...
TechCrunch  Oct 13  Comment 
 You likely haven’t been convinced that you need a 360-degree camera in your life yet, but the Theta SC isn’t designed to revolutionize the space so much as it is designed to help mainstream it, offering up a mid-tier for the company’s...


Ricoh Company, Ltd. (OTC: RICOY) is a manufacturer of office automation equipment. The company’s products include copiers and printers, production printing products, and fax machines.[1] Ricoh is also a manufacturer of digital and advanced electronic devices, such as semiconductor devices.

Ricoh supports its office and production printing equipment businesses by offering customers various solution systems that work with personal computers and servers, network systems, application software and related product support and after sales services.[1] The company’s business segments are Imaging and Solutions, Industrial Products and Other.[1]

Ricoh recently acquired IKON, which has allowed the company to strengthen its position in the U.S. market. Additionally, Ricoh has benefited from the growth of Managed Document Services (MDS), which allow Ricoh to generate recurring revenue by advising companies on how to improve the efficiency of their document printing services.

Business Growth

During fiscal 2010, Ricoh's revenue declined 3.6% from 2009 to 2.0 trillion yen, and all segments, including Imaging and Solutions, posted lower sales than the previous fiscal year.[2] Operating income decreased 11.5% from the previous fiscal year to 65.9 billion yen. Despite cost reduction through the company's structural reform activities and continued efforts to reduce manufacturing costs, operating margins fell.[2] Other (income) expense showed sharp improvement compared with the prior fiscal year, mainly due to a smaller foreign currency loss. As a result, net income surged 326.8% to 27.8 billion yen.[2]

Sales of Imaging Solutions posted a 5.2% decline in revenue to 1.5 trillion yen.[2] While this subsegment recorded sales growth in the Americas market due to the stronger sales network in the region as a result of the acquisition of IKON and new product releases in the new production printing business, sales in the other markets were affected by the adverse impact of the economic slump and the appreciation of the yen.[2]

Sales of the Network System Solutions segment increased 16.9% from the previous fiscal year to 274 billion yen, helped by the growth of Managed Document Services (MDS) and IT services.[2]

In Industrial Products, Ricoh manufactures thermal media, optical equipment, semiconductors, electric components, and measuring equipment. Sales of this segment declined 12.0% from the previous fiscal year to 101.6 billion yen, affected by the global economic slowdown.[2]

Our Other operations includes Rioh's digital camera business as well as financial and logistic services offered by subsidiaries. Consolidated sales of these businesses recorded a 13.0% decline from the previous fiscal year to 124.4 billion yen, as all these business areas suffered from the negative influence of the economic downturn.[2]

Trends and Forces

Acquisition of IKON strengthens Ricoh's presence in the U.S. market

In 2008, Ricoh acquired IKON, a U.S. based distributor of office equipment with a strong sales and service network.[2] The combination of Ricoh’s and IKON’s existing networks has created a strong sales and service network for Ricoh. IKON has added to Ricoh a highly capable sales and service staff, with long-standing relationships with Fortune 500 companies in the U.S. market.[2] In addition, IKON has extensive expertise in Managed Document Service (MDS), helping Ricoh achieve successful growth in this new business.[2]

Growth of Managed Document Services (MDS) has benefited Ricoh

Office equipment customers increasingly look to printer manufacturers for a comprehensive offering, including not only hardware but also services. Managed Document Services (MDS) is one of the fast-growing new services that Ricoh has introduced. With MDS, Ricoh advises companies on creating a more efficient printing environment and how to improve document-related workflow, resulting in cost reductions for the customer. Ricoh currently offers service at approximately 2,000 sites in North and South America and 200 in Europe.[2] MDS is an attractive service business for Ricoh as it generates recurring revenues in contrast to the one-time revenue generated by printer sales.


Ricoh, a Japanese manufacturer, faces intense competition from other Japanese companies such as Canon and Fujifilm. It also faces competition from American companies such as Xerox and Pitney Bowes. These companies compete both on product offering and price.


  1. 1.0 1.1 1.2 Google Finance: RICOY
  2. 2.00 2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 Ricoh Annual Report 2010
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