Forbes  Mar 23  Comment 
Being service oriented is harder. If it wasn't everyone would be service oriented. In fact somewhere along the line you were a customer who got less than great service. And you went to another brand didn't you? Of course you did. In fact 89...
Cloud Computing  Jun 12  Comment 
MCLEAN, VA--(Marketwired - June 12, 2014) - immixGroup, Inc., which helps technology companies do business with the government, today announced Oracle RightNow and Oracle Taleo Cloud Service is now available for purchase through its GSA IT70...
Cloud Computing  Apr 30  Comment 
eVerge Group, a Platinum level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for RightNow. read more
Forbes  May 30  Comment 
By Greg Gianforte, Founder, RightNow Technologies, Inc.
Forbes  May 16  Comment 
By Greg Gianforte, Founder, RightNow Technologies, Inc.
Cloud Computing  Mar 19  Comment 
CARY, N.C. , March 19, 2013 /PRNewswire/ -- SimpliCTI Software Solutions, a Gold level member of Oracle PartnerNetwork (OPN), today announced it has achieved Oracle Validated Integration with Oracle RightNow Cloud Service for the SimpliCTI...
Cloud Computing  Dec 13  Comment 
Oracle (NASDAQ: ORCL) read more
Cloud Computing  Oct 2  Comment 
[x+1], a leading provider of digital marketing and data management software, today announced the integration of the Origin Digital Marketing Hub with Oracle's RightNow CX Cloud Service. This integration will allow RightNow CX users to take full...
Cloud Computing  Sep 6  Comment 
Research and Markets (http://www.researchandmarkets.com/research/drk3qk/global_saasbased) has announced the addition of the "Global SaaS-based CRM Software Market 2011-2015" report to their offering. read more



RightNow Technologies is a leading provider of on-demand customer relationship management (CRM) software solutions, designed to optimize customer service operations for businesses of all sizes. RightNow's comprehensive customer service solution features a self-learning knowledgebase that is designed to seamlessly support multiple communication channels, including web, interactive voice, email, chat, telephone, and proactive outbound email communications. The company offers its solutions through a multi-tenant hosted on-demand model, to reduce the cost and risk associated with deploying traditional enterprise CRM software. RightNow s suite of solutions is based upon a single application platform, with RightNow Service generating approximately 76% of the company s revenue. More than 1,800 organizations worldwide use RightNow solutions, including British Airways, Cisco Systems, British Telecom, Chicago Mercantile Exchange, American Express, Boeing, Eli Lilly, Energy Savings Trust, Experian Ltd., Ladders, Inc., Musician's Friend, Palm, the US Mint and Webroot Software, Nokia, Electronic Arts, Logitech, Toyota, Reuters and the US Social Security Administration. Approximately 71% of the company's revenues in the third quarter of 2007 came from North America, 20% from the Europe, Middle East and Africa region and 9% from Asia/Pacific.

Articles and Reports

One article that critically describes RightNow's executive compensation packages and questions its market valuation is listed below. The report relies on public information and it outlines those findings in a report format.

RightNow Technologies – Sell & Sell Short


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