This excerpt taken from the SHOR 10-K filed Sep 12, 2008.
Company Objectives; Bonus Pool
The key measurement metrics are revenues, non-GAAP operating profit and customer satisfaction ratings (Company Performance Targets). The goals for these three metrics will be established and approved by the Board of Directors near the beginning of each six-month fiscal period (July-December and January-June). The six-month targets will be recommended by the CEO and approved by the Board of Directors near the beginning of each six-month period. The Board of Directors has discretion to modify the key measurement metrics and weighting thereof.
The total amount of incentive compensation available for distribution to participants under this bonus plan in each six-month period (the Bonus Pool) is equal to the product of (a) percentage achievement of the Company Performance Targets (which may be subject to minimum and maximum percentages), and (b) the sum of each participants base salary for the six-month period multiplied by 45% (85% in the case of the CEO).