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This excerpt taken from the SIRI 10-Q filed Nov 1, 2007. Customer Service and Billing. Customer service and billing expenses include costs associated with the operation of our customer service centers and
subscriber management system as well as bad debt expense.
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We expect our customer service and billing expenses, excluding stock-based compensation expense, to increase as our subscriber base grows due to increased call center operating costs, transaction fees necessary to serve our subscriber base and bad debt expense.
This excerpt taken from the SIRI 10-Q filed Aug 9, 2007. Customer Service and Billing. Customer service and billing expenses include costs associated with the operation of our customer service centers and
subscriber management system as well as bad debt expense.
28
We expect our customer care and billing expenses, excluding stock-based compensation expense, to increase as our subscriber base grows due to increased call center operating costs, transaction fees necessary to serve a larger subscriber base and bad debt expense.
This excerpt taken from the SIRI 10-Q filed May 10, 2007. Customer Service and Billing. Customer service and billing expenses include costs associated with the operation of our customer service centers and
subscriber management system as well as bad debt expense.
For the three months ended March 31, 2007 and 2006, customer service and billing expenses were $21,853 and $17,862, respectively, an increase of $3,991. Excluding stock-based compensation of $199 and $244 for the three months ended March 31, 2007 and 2006, respectively, customer service and billing expenses increased $4,036 from $17,618 to $21,654. This increase of $4,036 was primarily due to increased call center operating costs necessary to accommodate our subscriber base and transaction fees due to the addition of new subscribers. Customer service and billing expenses, excluding stock-based compensation, increased 23% compared with an increase in subscribers of 61% year over year. We expect our customer care and billing expenses, excluding stock-based compensation expense, to increase as our subscriber base grows due to increased call center operating costs, transaction fees necessary to serve a larger subscriber base and bad debt expense.
This excerpt taken from the SIRI 10-K filed Mar 13, 2006. Customer Service and Billing. We have entered into agreements with third parties to provide customer service, billing and subscriber management services.
This excerpt taken from the SIRI 10-Q filed Nov 8, 2005. Customer Service and Billing We have entered into agreements with third parties to provide customer service, billing and subscriber management services. This excerpt taken from the SIRI 10-Q filed Aug 3, 2005. Customer Service and Billing We have entered into agreements with third parties to provide customer service, billing and subscriber management services. This excerpt taken from the SIRI 10-Q filed May 9, 2005. Customer Service and Billing We have entered into agreements with third parties to provide customer service, billing and subscriber management services. This excerpt taken from the SIRI 10-K filed Mar 16, 2005. Customer Service and Billing
We have entered into agreements with third parties to provide customer service, billing and subscriber management services.
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