Snap-On Incorporated (NYSE: SNA) is a global leader in manufacturing and selling of hand tools and equipment, and has operations in over 130 countries worldwide. SNA won Best Hand Tools, Best Power Tools, Best Tool Storage, and Best Scan Tools in the 2008 Frost & Sullivan Technician’s Choice Awards.
In the small tools & accessories industry, SNA competes against Stanley Works (SWK), Danaher (DHR), and Black & Decker (BDK). Some small tools companies have struggled recently. The recession caused a drop in Do-It-Yourself tool sales, while the weak U.S. Housing Market caused a drop in construction tool sales. Over 70% of SNA's sales come from professional automotive repair, so the company has experienced less hardship than its competitors. In 2008, SNA acquired a 60% share in the Chinese tool manufacturer Zhejiang Wanda Tools and plans to further invest in China, India, and Eastern Europe. Also in 2008, the company installed the Rapid Continuous Improvement (RCI) manufacturing process to eliminate waste and cut costs. Reknowned for its use at Toyota Motor (TM), the RCI system saved SNA $30 million.
In 2009, SNA earned a total of $2.42 billion in 2009. This was a decrease from its 2008 total revenues of $2.93 billion. This had a negative impact on SNA's net income. Between 2008 and 2009, SNA's net income declined from $237 million in 2008 to $144 million in 2009.
Snap-On operates in three main business segments:
The Commercial & Industrial Group consists of the business operations providing tools and equipment products and equipment repair services to industrial and commercial customers. This group's main end markets are the automotive industry and industrial business. To get away from the weak U.S. Economy, this group plans to invest in emerging market growth initiatives, including China, India and Eastern Europe.
SNA's Tools Group sells hand tools, power tools, and tool storage products. Hand tools range from screwdrivers to cutting tools, power tools range from drills to sanders, and tool storage products range from tool chests to cabinets. Particularly, sales to U.S. franchisees declined due to a harsher economic climate.
The Diagnostics & Information Group consists of the business operations providing diagnostics equipment, vehicle service information, business management systems, electronic parts catalogs, and other instruction manuals for the automobile industry. Over 38,000 automotive dealerships use SNA's electronic parts catalogues.
In the small tools & accessories industry, there are two categories of consumers: industry professionals such as auto mechanics and construction workers, and Do-It-Yourself (DIY) consumers. The DIY business has been declining since 2008 due to the recession, as the average consumer is not willing to purchase items for hobbies. Over 70% of SNA's sales go to the automotive industry, but its products are mainly sold to professionals, ranging from neighborhood auto mechanics to NASCAR mechanics. Furthermore, SNA owns half of the market share for the professional tools business. Even in a rough economy, living with a broken-down car is hard, almost impossible for some Americans. Thus, Americans still need to get their cars repaired, and the professional auto repair industry has been minimally affected by the recession.
Steel and oil are vital commodities used in Snap-On's product manufacturing, so price fluctuations in these commodities will have a dynamic impact on SNA operating margins. Volatile commodity prices brings uncertainty to SNA's annual costs, so the company installed a cost-cutting manufacturing process in 2008. SNA installed the Rapid Continuous Improvement (RCI) processes to manufacture its products more efficiently -- eliminating waste and cutting costs. RCI is based on the Japanese business method Kaizen, which is renowned for being used by Toyota Motor (TM). Kaizen includes defining the problem, choosing the best people, and correcting the problem in one week or less using Kaizen tools and techniques, such as doing small experiments to test procedure efficiency. RCI helped SNA cut its operating expenses by $30 million in 2008.
In March of 2008, SNA acquired a 60% share in the Chinese tool manufacturer Zhejiang Wanda Tools for $16.4 million. Snap-on also has manufacturing facilities in Kunshan and Xiaoshan, China. The acquisition is part of the company's plan to grow in emerging markets and low-cost environments. With poor U.S. economic conditions, SNA wants to improve business in countries that have booming populations and more economic optimism. In 2009, SNA continued to invest overseas, particularly in China, India, and Eastern Europe.