STI » Topics » Final Word

This excerpt taken from the STI 10-K filed Mar 1, 2005.

Final Word

 

This letter traditionally concludes with an expression of thanks to our employees. This year is no exception. SunTrust men and women did a great job during 2004 in serving our clients, running our business efficiently, contributing to our communities and representing our organization in a way that should make shareholders proud.

 

We also wish to thank our Directors for their support during a year that, while not as difficult business-wise as some in the recent past, was not without its challenges. Heightened regulatory and market scrutiny of corporate governance practices is a fact of life for SunTrust as it is for all publicly held companies. We are fortunate to be able to draw upon the resources of an experienced and dedicated Board as we deal with issues related to a new, and still evolving, compliance environment.

 

Finally, we recognize that shareholders make a choice when they invest in SunTrust. In the end, our highest priority – the one we keep in mind every day – is doing all we can to see that our shareholders’ investment choice is properly rewarded. We worked hard on this priority in 2004 and it showed in the year’s results. Our efforts are only intensifying. If all goes according to plan – which is never a given in our industry – we look forward to reporting another year of improved results in 2005.

 

Thank you for your interest in SunTrust.

/s/ L. Phillip Humann

L. Phillip Humann

Chairman and Chief Executive Officer

/s/ James M. Wells III

James M. Wells III

President and Chief Operating Officer

 

4

   SUNTRUST 2004 ANNUAL REPORT


At SunTrust:

 

OUR CLIENTS ARE AT THE CENTER OF EVERYTHING WE DO.

 

We understand their goals. We share in their dreams. And we’re working alongside them every day to make their dreams real, tangible and attainable. Our clients have worked hard for their money, and we believe their money ought to work even harder for them.

 

At SunTrust, we’re committed to keeping our clients connected, protected and supported to ensure that the right products and the highest standards of service are delivered every step of the way.

 

Respecting and understanding our clients allow us to develop better solutions. If our clients succeed, then we succeed as well. It’s more than a different way of thinking. We believe it is a better way of doing business.

 

     SUNTRUST 2004 ANNUAL REPORT    5


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