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Sysco Corporation (NYSE:SYY) is North America’s largest food distributor. With over 400,000 customers in the United States,[1] Sysco supplies food, kitchen equipment, cleaning supplies, and serving ware to restaurants, schools, hospitals, and hotels.[2] In the highly competitive food distribution business, Sysco benefits from economies of scale. The company has led the food distribution industry in consolidation with 145 acquisitions since 1970.[3] Through these acquisitions and its own capital expenditures, Sysco now operates 180 distribution centers across the United States, giving it the largest reach of any distribution company in North America.[4] In March 2009, the company expanded internationally, purchasing Irish distributor Pallas Foods LTD. This marks a departure from previous US consolidation strategy and signifies the company's new global expansion goals.[5] The company's largest client, Wendy's International (WEN), accounts for 5% of sales and is the only large fast food chain to use an outside distributor.[6]
Though transportation businesses are highly susceptible to changes in oil prices, Sysco shielded itself from increases from diesel fuel prices in 2007 by locking in $44.5 million in diesel fuel commitments through the end of that year. [7] In July and August 2008, the company locked in 60% of its fuel needs for 2009 at record high prices.[8] Because of this, Sysco will not fully benefit from the fall in oil prices until 2010. However, the company estimates that it will be able to recover 50% of the total increase in fuel prices in 2009 through fuel surcharges.[8]
Sysco Corp. provides food related services to both traditional customers (schools, private restaurants and institutions) and chain restaurants. Sysco's customers are well diversified as restaurants make up only 63% of total sales.[6] According to industry sources, roughly 50% of all consumer food expenditures are spent on meals-away-from home. Even during an economic downturn, Sysco still has a significant number of educational, healthcare, hospitality, and other customers whose orders are more stable.
Revenue in fiscal 2008 rose 7.1% to $37.5 billion from $35 billion in 2007; net earnings were $1.11 billion, a 10.5% increase from $1 billion in 2007.[9] The increase in revenue was mostly due to increases in selling prices as the result of food inflation while total volume of sales remained constant.[10] Although gross margin only rose by 6.5% in 2007, operating expenses rose by a smaller 5.3%, causing operating income to increase. This relatively smaller increase in operating expenses reflects Sysco's increased efficiency in fleet routes and fuel economy.[8]
Sysco is the largest food distributor in North America with approximately 16% of the $231 billion annual US and Canada food service market.[11] Sysco distributes a variety of products including both brand name merchandise and products branded with the company's own trademark. [12]
Sysco is focused on improving its operational efficiency through three supply chain improvement initiatives. The first involves the construction of five to seven regional redistribution centers that will optimize regional distribution by acting as a central warehouse for Sysco's suppliers and eliminating the need for suppliers to transport inventory to each individual Sysco warehouse. The company's second redistribution center became operational in April 2008[13] and the company will evaluate the location of the remaining redistribution centers in the future.[11] Sysco's national transportation management initiative will introduce a new system which will allow managers to view inbound freight as a network and not as individual shipments which will allow the company to consolidate inbound shipments. The company implemented the initiative in fiscal 2008 and will continue to improve upon it in fiscal 2009.[11] The final initiative is the national implementation of demand planning and inventory management software. The company introduced this software in several regions in fiscal 2008 and will expand its use to more regions in fiscal 2009.[11]
In the third quarter of 2009, Sysco posted revenues of $8.74 billion, a 4.5% decrease from 3Q2008 figures; net income fell 6.1% to $226 million.[14] The decrease in revenues is attributable to the worsening economy as consumers begin eating at home more often in an effort to save money. Sysco does not expect conditions to improve in the fourth quarter and plan for sales volumes to fall again.[15] Although sales have decreased, product cost inflation has rapidly slowed, dropping to 3.3% in 3Q2009 from 6% the year before.[16] Additionally, Sysco has started to benefit from its strategic initiatives, as they contributed to a 6.5% drop in operating expenses during the quarter.[17]
Rising oil prices have the dual effect of increasing Sysco's cost of operating as well as increasing the net prices consumers pay for the food products it delivers, thereby decreasing demand. The company has locked in 60% of its fuel needs for fiscal 2009 through forward contracts and hopes to recover many of the cost increases through the use of fuel surcharges to customers.[20] Sysco purchased its fiscal 2009 forward contracts in July and August, meaning that the company will be paying for 60% of its fuel at higher than market rate prices and will not benefit from the fall in fuel prices until 2010.
The company has focused on route efficiency, resulting in a fuel use decrease of 8% in early fiscal 2008.[21] Addtionally, the company has improved warehouse productivity by investing in new jacks which allow workers to increase the number of pallets they can carry at a time.[20] Further investments in warehouse capital will allow the company to increase output without raising labor costs.
Sysco benefits from the expansion of casual dining - its core customer base. As the financial crisis spreads and consumers reduce their spending, they will trade down to eating at home instead of going out to restaurants. In November 2008, the percentage of American households serving leftovers increased to 57% from a historic average of 55%. Additionally, in the year ended February 2008, the average American worker took 42 home made meals to work, the most since 1995.[22] A recession in the casual dining industry will hurt Sysco as its customers will order less products and go out of business.
Sysco is the largest food distributor in the United States with a 16% share of the $231 billion US and Canadian food service market.[23] The company faces competitive pressure from two main sources.
| Company | Total Sales 2008 ($M) | Number of Customers 2008 | Number of Distribution Centers |
| Sysco | $37,522 | 400,000 | 180 |
| U.S. Foodservice | $20,200 | 250,000 | 70 |
| Performance Food Group Company | $6,300 | 41,000 | 30 |
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