UNH » Topics » CUSTOMER PROFILE SUMMARY

This excerpt taken from the UNH 8-K filed Apr 22, 2008.

CUSTOMER PROFILE SUMMARY

(in thousands)

(unaudited)

 

People Served

   March
2008
   December
2007
   March
2007
   December
2006

Commercial Risk-based

   10,585    10,805    11,050    11,285

Commercial Fee-based

   16,005    14,720    14,695    14,415
                   

Total Commercial

   26,590    25,525    25,745    25,700
                   

Medicare Advantage

   1,455    1,370    1,340    1,445

Medicaid

   1,880    1,710    1,500    1,465

Standardized Medicare Supplement

   2,450    2,400    2,315    2,275
                   

Total Public and Senior (a)

   5,785    5,480    5,155    5,185
                   

Total Health Care Services Medical Benefits (b)

   32,375    31,005    30,900    30,885
                   

Total People Served (c)

   73,070    70,950    70,970    70,680
                   

Supplemental Data - included above

           

OptumHealth

   60,400    58,700    57,800    56,600
                   

Total Part D Prescription Drug Plans (d)

   5,475    5,950    5,865    5,740
                   

Consumer-Directed Health Plans

   2,725    2,315    2,180    1,890
                   

 

(a) Excludes pre-standardized Medicare Supplement and other AARP products. These products are included in Total People Served.
(b) Includes 1,315,000 Commercial fee-based individuals served in connection with the acquisition of Fiserv Health, Inc. (Fiserv Health) in January 2008. Also includes 310,000 Commercial risk-based, 60,000 Medicare Advantage, 60,000 Medicaid risk-based and 10,000 Standardized Medicare Supplement individuals served in connection with the acquisition of Sierra Health Services, Inc. (Sierra) in February 2008. Excludes 170,000 members affiliated with a large public sector employer that had notified Fiserv Health (prior to acquisition) of its intent to terminate its relationship effective December 2008.
(c) Total People Served includes an additional 675,000 people receiving business processing and other services from Fiserv Health on behalf of other payers.
(d) Includes 110,000 individuals served in connection with the acquisition of Sierra.

 

6


UNITEDHEALTH GROUP

This excerpt taken from the UNH 8-K filed Apr 19, 2007.

CUSTOMER PROFILE SUMMARY

(in thousands)

(unaudited)

 

Customer Profile

   March
2007
   December
2006
   March
2006
   December
2005

Commercial Businesses

           

Risk-based

   14,830    14,490    14,280    14,410

Fee-based

   18,915    18,870    18,475    17,380

Federal, State, and Municipal Governments

   14,435    14,275    12,895    9,110

Individual Consumers

   1,075    1,115    1,420    1,685

Institutional

   21,715    21,930    22,150    23,360
                   

Grand Total

   70,970    70,680    69,220    65,945
                   

Total Medicare Part D (included above)

   5,865    5,740    4,500    —  
                   

Consumer-Directed Health Plans (included above)

   2,180    1,890    1,625    1,175
                   

 

Supplemental Segment Profile - Health Care Services and Uniprise    March
2007
   December
2006
   March
2006
   December
2005
           

Health Care Services:

           

Risk-based commercial

   9,800    10,040    9,955    10,105

Fee-based commercial

   4,775    4,735    4,600    3,990

Medicare Advantage

   1,310    1,410    1,295    1,150

Medicaid

   1,445    1,425    1,345    1,250
                   

Total Health Care Services

   17,330    17,610    17,195    16,495
                   

Uniprise

   11,170    10,925    10,945    10,495
                   

 

6


UNITEDHEALTH GROUP

This excerpt taken from the UNH 8-K filed Oct 14, 2005.

CUSTOMER PROFILE SUMMARY

(in thousands)

(unaudited)

 

 

Customer Profile


   September
2005 (a)


   June
2005


   December
2004


   September
2004


Commercial Businesses

                   

Risk-based

   11,785    11,530    10,820    10,595

Fee-based

   16,750    16,665    15,525    15,265

Federal, State, and Municipal Governments

   7,190    7,075    7,035    6,890

Individual Consumers

   1,555    1,540    1,455    1,450

Business-to-Business

   19,745    19,715    19,005    19,025
    
  
  
  

Grand Total

   57,025    56,525    53,840    53,225
    
  
  
  

Consumer-directed health plans (included above)

   1,060    1,005    560    235
    
  
  
  

(a)    Includes 130,000 individuals served by Neighborhood Health Partnership, which was acquired in September 2005.

Supplemental Segment Profile—Health Care Services and Uniprise

                   
     September
2005 (a)


   June
2005


   December
2004


   September
2004


Health Care Services:

                   

Risk-based commercial

   7,805    7,700    7,655    7,635

Fee-based commercial

   3,615    3,455    3,305    3,200

Medicare

   375    355    330    315

Medicaid

   1,230    1,265    1,260    1,240
    
  
  
  

Total Health Care Services

   13,025    12,775    12,550    12,390
    
  
  
  

Uniprise

   10,505    10,540    9,875    9,565
    
  
  
  
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