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VG » Topics » Plans

These excerpts taken from the VG 10-K filed Mar 3, 2009.

Plans

In the United States, we offer three residential calling plans plus an option for expanded international service, and two small office and home office plans:

 

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Residential Premium Unlimited. Subject to certain restrictions, this plan includes unlimited local and long distance calling anywhere in the U.S., Canada and Puerto Rico. It also includes free calls to five select European countries.

 

2

 

VONAGE ANNUAL REPORT 2008

Table of Contents

 

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Residential Basic 500. This plan includes 500 minutes per month of local and long distance calling anywhere in the U.S., Canada, and Puerto Rico. Customers are charged 3.9¢ per minute after the first 500 monthly minutes used.

 

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Vonage Pro. This plan combines the Residential Premium Unlimited Plan with certain premium services described below like Vonage Companion and Vonage Visual Voicemail.

 

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Small Business Unlimited. Subject to certain restrictions, this plan includes unlimited local and long distance calling anywhere in the U.S., Canada and Puerto Rico for business customers. It also includes free calls to five select European countries and a free dedicated fax line.

 

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Small Business Basic. This plan includes 1,500 minutes per month of local and long distance calling anywhere in the U.S., Canada, and Puerto Rico for business customers. Customers are charged 3.9¢ per minute after the first 1,500 monthly minutes used. This plan also includes a free dedicated fax line.

 

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World Plans. For a monthly fee, Residential Premium Unlimited Plan customers can choose to add an international calling plan where they can make unlimited calls to a region of their choice.

We also offer other plans, including Residential Fax Service, Business Fax Service and Vonage SoftPhone, which are described below. As of December 31, 2008, approximately 92% of our U.S. subscriber lines were for residential service, and approximately 76% of those residential subscriber lines were under the Residential Premium Unlimited Plan. We offer similar plans in Canada and the United Kingdom. Please see Note 11 to our consolidated financial statements for financial information about our geographic areas.

Plans

ALIGN="justify">In the United States, we offer three residential calling plans plus an option for expanded international service, and two small office and home office plans:

STYLE="font-size:6px;margin-top:0px;margin-bottom:0px"> 






>

 

Residential Premium Unlimited. Subject to certain restrictions, this plan includes unlimited local and long distance calling anywhere in the U.S., Canada and Puerto
Rico. It also includes free calls to five select European countries.

 














2

 

VONAGE ANNUAL REPORT 2008






Table of Contents


 






>

 

Residential Basic 500. This plan includes 500 minutes per month of local and long distance calling anywhere in the U.S., Canada, and Puerto Rico. Customers are
charged 3.9¢ per minute after the first 500 monthly minutes used.

 






>

 

Vonage Pro. This plan combines the Residential Premium Unlimited Plan with certain premium services described below like Vonage Companion and Vonage Visual
Voicemail.

 






>

 

Small Business Unlimited. Subject to certain restrictions, this plan includes unlimited local and long distance calling anywhere in the U.S., Canada and Puerto Rico
for business customers. It also includes free calls to five select European countries and a free dedicated fax line.

 






>

 

Small Business Basic. This plan includes 1,500 minutes per month of local and long distance calling anywhere in the U.S., Canada, and Puerto Rico for business
customers. Customers are charged 3.9¢ per minute after the first 1,500 monthly minutes used. This plan also includes a free dedicated fax line.

STYLE="font-size:6px;margin-top:0px;margin-bottom:0px"> 






>

 

World Plans. For a monthly fee, Residential Premium Unlimited Plan customers can choose to add an international calling plan where they can make unlimited calls to
a region of their choice.

We also offer other plans, including Residential Fax Service, Business Fax Service and
Vonage SoftPhone, which are described below. As of December 31, 2008, approximately 92% of our U.S. subscriber lines were for residential service, and approximately 76% of those residential subscriber lines were under the Residential Premium
Unlimited Plan. We offer similar plans in Canada and the United Kingdom. Please see Note 11 to our consolidated financial statements for financial information about our geographic areas.

ALIGN="justify">Basic and Enhanced Features

Each of our calling plans provides a number of
basic features including call waiting, caller ID with name, call forwarding and voicemail. All of our calling plans also include a wide range of enhanced features at no additional charge to our customers, such as:

STYLE="font-size:6px;margin-top:0px;margin-bottom:0px"> 






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Area Code Selection. Customers can select from approximately 259 U.S. area codes for their telephone number for use with our service, regardless of physical
location.

 






>

 

Service and Number Portability. Our service is portable. Our customers can use their Vonage phone numbers to make and receive calls almost anywhere in the
world that a broadband Internet connection is available by taking their Vonage-enabled device with them.

 






>

 

Online Account Management. Customers can view and manage their accounts online. Our service provides capabilities such as real-time feature management, call
forwarding options and a lifetime call activity log.

 






>

 

Personalized Web-Enabled Voicemail. Our service allows customers to receive e-mail notification of a voicemail with the voice message attached to the e-mail
message as an audio file. Our customers can also check and retrieve voicemails online or from any phone.

These excerpts taken from the VG 10-K filed Mar 17, 2008.

Plans

Within the United States, we currently offer two residential calling plans and two calling plans that cater to small offices or home offices. Each plan offers calling within the United States and to Puerto Rico and Canada, plus a package of enhanced services and features, for a fixed monthly or annual fee. In September 2007, we started offering unlimited international calling plans to customers who use our Residential Premium Unlimited Plan. We also offer other plans, including Residential Fax Service, Business Fax and SoftPhone, which are described below. As of December 31, 2007, approximately 92% of our U.S. subscriber lines were for residential service, and approximately 76% of those residential subscriber lines were the Residential Premium Unlimited Plan. We offer similar plans in Canada and the United Kingdom. Please see Note 11 to our consolidated financial statements for financial information about our geographic areas.

Plans

FACE="ARIAL" SIZE="1">Within the United States, we currently offer two residential calling plans and two calling plans that cater to small offices or home offices. Each plan offers calling within the United States and to Puerto Rico and Canada, plus
a package of enhanced services and features, for a fixed monthly or annual fee. In September 2007, we started offering unlimited international calling plans to customers who use our Residential Premium Unlimited SIZE="1">Plan. We also offer other plans, including Residential Fax Service, Business Fax and SoftPhone, which are described below. As of December 31, 2007, approximately 92% of our U.S. subscriber lines were for residential service, and
approximately 76% of those residential subscriber lines were the Residential Premium Unlimited Plan. We offer similar plans in Canada and the United Kingdom. Please see Note 11 to our consolidated financial statements for financial information about
our geographic areas.

This excerpt taken from the VG 10-K filed Apr 17, 2007.

Plans

Within the United States, we currently offer two residential calling plans and two calling plans that cater to small offices or home offices. Each plan offers calling within the United States and to Puerto Rico and Canada, plus a package of enhanced services and features, for a fixed monthly fee. Beginning in May 2006, we started offering free calls to certain European countries for customers who use our Residential Premium Unlimited plan. In addition, we offer low international calling rates for calls to other locations.

We also offer other plans, including Residential Fax Service, Business Fax and SoftPhone, which are described below. As of December 31, 2006, approximately 91% of our U.S. subscriber lines were for residential service, and approximately 73% of those residential subscriber lines were the premium unlimited plan. We offer similar plans in Canada and the United Kingdom.

EXCERPTS ON THIS PAGE:

10-K (2 sections)
Mar 3, 2009
10-K (2 sections)
Mar 17, 2008
10-K
Apr 17, 2007

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