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These excerpts taken from the WBMD 10-K filed Apr 30, 2009. Code of Business
Conduct Page 2
Failure to comply with those policy statements will, in many
cases, also be a violation of this Code of Conduct. In addition,
our Finance Department, Legal Department, Human Resources
Department and our operating units have adopted, and may in the
future adopt, other written policies and procedures relating to
the conduct of the business of the Companies, the documenting of
transactions, record keeping and related matters. Employees must
comply with those policies and procedures and failure to do so
will generally also be a violation of this Code of Conduct.
USE GOOD JUDGMENT DONT IGNORE YOUR
INSTINCTS
Code of Business
Conduct Page 4
The use of the funds or assets of the Companies for any unlawful
or unethical purpose, including any political or commercial
bribery, is prohibited. In addition, no person may use his or
her position in the Companies or any funds or assets of the
Companies (including confidential information of the Companies)
for his or her personal gain.
If an employee receives a gift that would not be permitted by
the above guidelines, it must be reported to the employees
supervisor. We may ask the employee to return the gift or, if
return of the gift is not practical, it may be required to be
given to the Companies for charitable disposition or such other
Code of Business
Conduct Page 5
disposition as may be appropriate. Please note that it is not
our desire for our employees to appear unfriendly or unsociable.
However, it is our policy to avoid any actions that may throw
doubt on the integrity or motivation of our employees or the
Companies.
We expect our employees to be free from any influence that is
inconsistent with their obligations to the Companies. There are
many types of situations that may result in an employee having a
conflict of interest or a potential conflict of interest with
the Companies. Having a conflict of interest does not
necessarily mean you have done something improper
however, the failure to disclose the conflict of interest is a
violation of this Code of Conduct.
Because there are many different types of conflicts of interest,
there are also many different ways they can be resolved. For
example, if a conflict arises because a family member of an
employee takes a job with one of our customers, we can take
steps to make sure that the family member is not in a
decision-making position with respect to transactions with that
customer. However, those steps cannot be taken unless prompt and
complete disclosure has been made. Disclosure should be made to
the Compliance Officer or the appropriate General Counsel.
Code of Business
Conduct Page 6
We expect our employees, in their work for the Companies, to act
at all times in the best interests of the Companies.
Accordingly, employees should remain free from obligations to,
or relationships with, any person or company with whom we do
business or compete that could interfere with that. In addition,
as described above, it is also the duty of employees not to
utilize their position with the Companies for personal advantage
or gain.
The rights of our employees will be respected in the conduct of
their personal affairs and investments, provided that such
conduct does not adversely reflect upon the Companies or
conflict with their interests. Please note that any employee
invited to join a corporate board of directors (whether for a
public or private corporation) must obtain the approval of the
appropriate General Counsel prior to accepting such position.
Please note that this Conflicts of Interest Policy is directed
only to interests of a business or financial nature. It is not
intended to cover an employees own political, civic or
charitable activities, or individual participation in
professional organizations. However, your supervisors
approval should be secured in advance if there is a possibility
that such outside activities might interfere with the normal
duties and responsibilities of your job or could create the
appearance of a conflict of interest.
While it is not possible to describe all situations and
conditions that might involve a conflict of interest, the
following examples indicate areas where conflicts may arise:
Code of Business
Conduct Page 7
a conflict of interest may be present, unless the Chief
Executive Officers of each of HLTH and WebMD have made a
decision to forego the opportunity (after seeking approval of
the applicable Board of Directors if needed).
The above examples are not intended to be an all-inclusive list
of possible conflicts. In addition, there are other situations
which, while not clear-cut conflicts of interest, may be
inconsistent with the high standards of business ethics that our
employees are expected to follow. As noted above, you should
disclose any conflicts of interest or potential conflicts of
interest to the appropriate General Counsel or to the Compliance
Officer.
It is our policy that all filings made by HLTH or WebMD with the
Securities and Exchange Commission and all other public
communications made by the Companies comply with applicable
disclosure laws and regulations and NASDAQ Stock Market listing
requirements, including those relating to accuracy, completeness
and timeliness. The Senior Financial Officers and the Chief
Executive Officer of each of HLTH and WebMD have direct
responsibility for compliance with this policy by the respective
companies. Certain members of the Legal, Finance and Investor
Relations Departments of the Companies have job responsibilities
specifically related to those disclosure requirements and work
closely with the applicable Senior Financial Officers and the
Chief Executive Officers to assist them in meeting their
responsibilities. In addition, all employees are expected to
support these efforts, including by providing prompt and
accurate answers to inquiries from these officers and employees
relating to disclosure requirements, and are required to act in
accordance with the following policies:
Code of Business
Conduct Page 8
To ensure that records accurately and fairly represent all
business transactions:
If an employee becomes aware of any improper accounting or
financial reporting practice or any improperly recorded or
documented transaction, he or she should report the matter
immediately to the appropriate Chief Financial Officer or
General Counsel, or to the Compliance Officer or to one of the
senior officers in our Human Resources Department. See also
Section III.B.2 below, for information about reporting
anonymously through our Ethics and Compliance Hotline.
It is our policy to cooperate with government investigations
involving any of the Companies. However, the Companies should
have the opportunity to be adequately represented in such
investigations by their own legal counsel. Accordingly, if
employees obtain information that would lead them to believe
that a government investigation or inquiry is underway, this
information should be communicated immediately to the Legal
Department. Sometimes, it is difficult to tell when a routine
government audit or inspection graduates into a government
investigation. We must rely on the common sense and alertness of
all of our employees for making this important determination. If
in doubt, employees should consult with the Legal Department.
Appropriate handling of government investigations is very
important for the Companies, their management, and for all
employees. Many federal laws regulating the conduct of our
business (including antitrust, securities, privacy, OSHA,
environmental, tax, and financial laws) contain civil and
criminal penalties. The criminal penalties may apply to the
corporation and to those individuals within a company who
actually took the actions that violated the law or failed to
take actions that resulted in a violation of the law. In some
government investigations, the Companies lawyers can
protect the interest of both the Companies and their employees.
In some cases, there may be a conflict of interest between the
Companies and individual employees, and individual employees may
need their own legal counsel.
Employees should never, under any circumstances:
The law guarantees all of us a right to be represented by legal
counsel during any investigation or inquiry by any government
agency. In view of the extremely technical nature of these
government investigations, we feel that the Companies should be
represented and that all of our employees should be made aware
of the opportunity for such representation. This applies any
time any government investigator wants to ask questions about
individual employee activities. Employees also have this right
if the questions are asked off company property such
as at your home during the evening. There is no reason any
individual should not be allowed sufficient time to consult with
legal counsel before answering questions from governmental
investigators that may subject that employee to individual
criminal or civil liability.
Code of Business
Conduct Page 9
If a government inquiry arises through the issuance of a written
subpoena or written request for information (such as a Civil
Investigative Demand), such request should immediately, before
any action is taken or promised, be submitted to our Legal
Department.
Many laws and regulations apply to us and our businesses.
Responsibility for compliance with law is part of
everyones job description. This section of the Code of
Conduct is intended to highlight some of the legal issues that
confront us. Many of the laws applicable to our business are
complex and evolving. We do not expect our employees to be
experts on these laws but we do expect you to:
The remainder of this section discusses some specific laws that
apply to some or all of our businesses.
2. Privacy Laws. In the
course of our business, we may come into the possession of
individually identifiable health information or other
confidential information of individuals. This is an area that is
highly regulated, with evolving legal standards that place
various obligations on us and our employees regarding
maintenance of the confidentiality of such information.
Whenever a question arises as to the application of privacy laws
or regulations, employees should seek advice from our Chief
Privacy Officer or other attorneys in the Legal Department and
be guided by the advice received.
3. Antitrust Laws. The
objective of the antitrust laws and other laws governing
competition is to promote vigorous competition by prohibiting
competitors from sharing certain information or working together
in certain ways that reduce competition. Our policy is that all
personnel comply with all applicable antitrust laws and other
laws governing competition. Employees should consult with the
Legal Department whenever any question arises as to the possible
application of the laws governing competition and be guided by
the advice received.
You should be aware that serious legal consequences, including
in some cases criminal fines and penalties, may result from
agreements or understandings with competitors, including any
such agreements:
Certain other types of communications with competitors and
certain ways of working together with competitors are permitted
under the antitrust laws, but you should consult with a member
of the Legal Department before any meetings or discussions with
competitors and should report back to the Legal Department on
the substance of any meetings or discussions that are held. An
example of the type of action that generally is permitted, under
Legal Department supervision, is participation by appropriate
employees as our representatives in industry associations or
trade groups.
Code of Business
Conduct Page 10
4. Anti-Kickback Laws. In
the United States, there are federal and state healthcare laws
called
Anti-Kickback
Laws that prohibit the offering of anything of value to a person
that is intended to influence that person to recommend or
purchase a healthcare product or service that may be reimbursed
by Medicare or Medicaid or state healthcare benefit programs.
This is to ensure that a healthcare providers decision
about a choice of treatment or product for his or her patient
not be influenced by motives of personal gain or enrichment.
This law may apply to some of our businesses, either directly or
through our relationships with customers, suppliers or other
business partners. It is our policy to cooperate with our
customers in their efforts to comply with law. Whenever a
question arises as to the application of healthcare laws or
regulations and whenever a customer, supplier or other business
partner seeks our assistance in their compliance efforts,
employees should seek advice from the attorneys in the Legal
Department and be guided by the advice received.
5. Other Healthcare
Laws. There are various other healthcare laws
that may apply to our businesses, either directly or through our
relationships with customers. These laws cover areas that
include:
It is our policy to cooperate with our customers, suppliers and
other business partners in their efforts to comply with law.
Whenever a question arises as to the application of healthcare
laws or regulations and whenever a customer, supplier or other
business partner seeks our assistance in their compliance
efforts, employees should seek advice from the attorneys in the
Legal Department and be guided by the advice received.
Proprietary information developed or acquired by the Companies
and not freely available to others is a valuable asset that must
be protected against theft or inadvertent loss. Improper
disclosure could destroy the value of such information to us and
substantially weaken our competitive position.
Various types of proprietary information include trade secrets,
as well as other technical, financial, and business information,
which we either wish to keep confidential or are under an
obligation to keep confidential. For example, such proprietary
information may concern products or services developed or being
developed by us, research results, cost data, marketing
strategies, financial budgets, and long range plans. All such
information, at the time of development or acquisition, should
be clearly identified and marked Confidential and
the information and any copies (whether physical or electronic)
should be managed and kept in a manner designed to protect them
from accidental or unauthorized disclosure.
For protection of proprietary information, we necessarily rely
primarily on the loyalty, integrity, good faith, and alertness
of our employees. The understanding of this relationship is
confirmed by requesting execution of an agreement containing
non-disclosure obligations and other provisions designed to
protect our proprietary information. Upon leaving the Companies,
the obligation to safeguard our proprietary information
continues.
The disclosure of our proprietary information to persons outside
the Companies must be limited to those who have a strict
need-to-know;
that is, the Companies need for the outside parties to
know. Unless the Legal Department has specifically authorized
making an exception, no disclosure of proprietary information
may be made until the outside party has signed a written
Confidentiality Agreement or other similar written agreement, in
a form approved by the Legal Department, that imposes an
obligation on the outside party neither to disclose nor use the
information in an unauthorized manner.
Even within the Companies, the disclosure of proprietary
information should be limited to those employees who have a need
for the information in order to fully perform their jobs.
The Legal Department is available to assist employees in the
legal aspects of protecting our proprietary information.
Code of Business
Conduct Page 11
The Companies recognize that, in order for political systems to
function properly, participation by citizens in civic and
political affairs is a necessary and desirable undertaking. In
this regard, it is our policy to encourage employees to
participate actively in the political process, to be informed on
public issues and on the positions and qualifications of public
officials and candidates for public office, and to support,
through personal financial and other assistance, candidates, and
parties of their choice. It is our policy to comply fully with
applicable laws regulating corporate political activities.
In the United States, the Companies may, in accordance with
applicable federal, state, and local law, establish voluntary
political action committees to which employees may contribute
and which are independent of any political party, organization,
or candidate. Contributions may be made from these committees to
federal, state, and local candidates as permitted by federal and
state law.
Employees contributions to such committees will at all
times be absolutely voluntary. Participation or
non-participation will have no effect on the employment,
promotion, or compensation of any employee. Any employee who
feels pressured to contribute to any political fund, against
his/her
wishes, is urged to report the facts to the Compliance Officer,
to the appropriate General Counsel, to the Chief Financial
Officer or to one of the senior officers in our Human Resources
Department.
In the United States, the Companies may make corporate campaign
contributions to state or local political parties, political
committees, or candidates for elective public office in those
states where such contributions are legal.
The Companies shall not make corporate contributions which
assume a second-step transaction which will benefit a party,
candidate, or committee not otherwise legally permitted to
receive corporate funds. In addition, the Companies do not pay
honoraria to public officials in any country, including federal
office holders in the United States. Exceptions may be made
on rare occasions for state office holders in the
United States where permitted by law and where the
recipient appears at an event organized by the Companies.
Payment of the honoraria must have received the prior written
approval of the appropriate General Counsel.
Although political contributions by corporations are lawful in
some countries, it is our policy not to contribute financially
to political parties or candidates outside of the United States
under any circumstances.
As a corporate citizen, and consistent with our policies, the
Companies may also express their views on public issues
affecting us or our stockholders or employees, or the geographic
areas in which we operate. In the United States, the Companies
may, in accordance with applicable law, (1) express their
views on and provide financial assistance in support of or in
opposition to public issues and elections such as bond issues,
tax proposals, governmental reorganizations, referenda, and
other propositions, and (2) supply personnel, support, and
assistance to governmental units or associations.
Recommendations for financial or other assistance are to be
submitted to the appropriate General Counsel and are to be
reviewed by the Legal Department to determine compliance with
applicable law. Such assistance must be approved by the
appropriate General Counsel and by the Chief Financial Officer.
It is against our policy, and may also be illegal, for any
employee to include, directly or indirectly, any political
contribution that the employee may desire to make on the
employees expense account or in any other way which causes
the Companies to reimburse the employee for that expense. In
general, the cost of fund-raising tickets for political
functions are considered political contributions. Therefore,
including the cost of any such fund-raising dinner on an expense
account, even if business is, in fact, discussed, is against our
policy and possibly illegal.
The political process is highly regulated. You should consult
with our Legal Department before doing anything that could be
construed as involving us in any political activity.
Code of Business
Conduct Page 12
Doing business with federal, state and local government agencies
is subject to specific rules and regulations. These include
numerous federal, state and local laws and regulations relating
to control of the process of public procurement. Procurement
laws and regulations generally have four basic purposes:
(1) to obtain the best possible products and services at
the best value; (2) to encourage competition based on
specifications and evaluation criteria that allow interested
suppliers to respond; (3) to eliminate waste, fraud, and
abuse; and (4) to promote full and open competition. It is
our policy not to engage in any activities that could impair the
fairness of governmental procurement processes. All employees
involved in business or potential business with a governmental
body or agency must know and abide by the specific rules and
regulations covering business relations with those public
agencies.
All employees must also conduct themselves in a manner that
avoids any dealings which might be perceived as attempts to
improperly influence public officials in the performance of
their official duties and must not attempt to induce government
personnel to do anything they are prohibited from doing. As
stated in Section II.A. above, this Code of Conduct
prohibits offering or making any payment or gift to a government
official to influence any discretionary decision by such person
in his official capacity. Employees should deal with government
representatives in an atmosphere of openness. Meetings should
generally be scheduled in normal business locations and at
normal business hours under circumstances that could not be
interpreted to imply concealment.
In addition, there are laws that restrict companies that do
business with governmental agencies from hiring as an employee
or retaining as a consultant any employees of those and other
governmental agencies (other than certain lower-level
governmental employees). These laws also prohibit informal
arrangements for possible future employment under certain
circumstances. Therefore, written clearance must be obtained
from the Legal Department before discussing possible future
employment by any of the Companies with any current
government employee (even if the discussion is initiated by the
government employee) and before hiring or retaining any former
government employee who left the government within the past two
years.
The process of doing business with governments and their
agencies is highly regulated and any violation of these laws and
regulations may subject the Companies to criminal prosecution
and may have other serious consequences for the Companies, both
with respect to the specific relationship where the violation
occurred as well as in our relationships with other governmental
agencies. The Legal Department is available to assist our
employees in complying with the rules and regulations applicable
to relations with governmental bodies and agencies and their
officials.
There are also laws and regulations that may affect the
eligibility of the Companies for certain business with
governmental bodies or agencies because of actual or potential
conflicts of interest. Conflicts of interest may occur, for
example, when the degree of access to government information or
participation in the analysis or development of a governmental
requirement reaches a level that places a particular government
contractor at an unfair competitive advantage in bidding for
that business. Such conflicts of interest can result in bid
disqualifications and possible civil or criminal action. Various
actions, including the sharing of certain information between
our business units or particular groups of employees within a
business unit, may have adverse consequences under these laws
and regulations. The Legal Department is available to assist our
businesses and employees in complying with these laws and
regulations and in structuring our business activities to avoid
conflicts of interest when possible and in complying with any
related requirements for making disclosure to government
agencies of actual or potential conflicts of interest.
The United States government uses economic sanctions and trade
embargoes to further various foreign policy and national
security objectives. It is our policy to abide by the terms of
all economic sanctions or trade embargoes that the United States
has adopted, whether they apply to foreign countries, political
organizations or particular foreign individuals and entities.
Inquires regarding whether a transaction on behalf of any of the
Companies complies with applicable sanction and trade embargo
programs should be referred to the appropriate General Counsel.
In addition, inquiries regarding any available exemptions that
the Companies may wish to seek in specific cases, if permitted
under applicable law or regulation, should be referred to the
appropriate General Counsel.
Code of Business
Conduct Page 14
NON-RETALIATION POLICY
We are committed to providing a workplace conducive to open
discussion of our business practices. It is our policy to
protect employees who make reports, in good faith, of potential
violations of our Code of Business Conduct, the policies in our
Employee Handbook, other company policies or applicable law. In
addition, it is our policy to comply with all applicable laws
that protect employees against unlawful discrimination or
retaliation by their employer as a result of their lawfully
reporting information regarding corporate fraud or other
violations of law by any of the Companies or their employees.
Any employee who retaliates against another employee for
reporting problems will be subject to disciplinary action, which
may include termination of employment. If an employee
believes that he or she has been subjected to any action that
violates this Non-Retaliation Policy, he or she should report
that to the Compliance Officer, to the appropriate General
Counsel, to the Chief Financial Officer or to the Human
Resources Department. This Non-Retaliation Policy applies even
if an allegation that was made in good faith ultimately turns
out to be groundless. However, employees who file reports or
provide evidence that they know to be false or without a good
faith belief in the truth of such information will not be
protected by this Non-Retaliation Policy and may be subject to
disciplinary action, including termination of their
employment.
The Boards of Directors of the Companies have appointed a
Compliance Officer to assist in the implementation of this Code
of Conduct. The current Compliance Officer is Lewis Leicher, an
Assistant General Counsel. He can be reached at
858-759-6008.
You may also reach him at lleicher@webmd.net or by
writing to: HLTH Corporation, 16092 San Dieguito Road,
P.O. Box 676306, Rancho Santa Fe, CA
92067-6306.
While many of the policies set forth in this Code of Conduct
must be strictly adhered to and no exceptions allowed, in other
cases, some waivers or exceptions may be possible. For example,
a minor conflict of interest can sometimes be resolved simply by
disclosing the possible conflict to all interested parties and
making sure the person with the conflict is not involved in
decision-making in areas of conflict.
Any employee who believes that an exception to any of these
policies is appropriate in his or her case should contact his or
her immediate supervisor first. If the immediate supervisor
agrees that an exception is appropriate, you should contact the
Compliance Officer, who will coordinate seeking the approval of
the General Counsel of HLTH (after consultation with the General
Counsel of WebMD) or, in the case of an executive officer or a
Senior Financial Officer, the approval of the Audit Committee of
the Board of Directors of HLTH
and/or
WebMD, as applicable.
The General Counsel of HLTH (after consulting with the General
Counsel of WebMD) is responsible for interpreting and applying
this Code of Conduct to specific situations in which questions
may arise and granting any waivers, except with respect to
interpretations, applications and waivers involving executive
officers, Senior Financial Officers or directors of either HLTH
or WebMD, for which the applicable Board of Directors (HLTH or
WebMD) or, to the extent permitted by law or the listing
standards of The NASDAQ Stock Market, the applicable Audit
Committee or another duly authorized committee of the applicable
Board of Directors shall be responsible. To the extent required
by law or the listing standards of The NASDAQ Stock Market, any
such waivers for Senior Financial Officers, executive officers
or directors of either HLTH or WebMD shall be disclosed publicly.
This Code of Conduct may be amended by joint action of the
Boards of Directors of WebMD and HLTH, by joint action of the
Audit Committees of WebMD and HLTH or by joint action by other
duly authorized committees of the Boards of Directors of each of
HLTH and WebMD. To the extent required by law or the listing
standards of The NASDAQ Stock Market, any such amendments shall
be disclosed publicly.
Code of Business
Conduct Page 15
The Companies policy allows the use of any lawful method
of investigation that the Companies deem necessary to determine
whether a person has violated applicable law, this Code of
Conduct or other policies of the Companies or has otherwise
engaged in conduct that interferes or adversely affects their
business. All employees are expected to cooperate in the
investigation of any such alleged violation. It is imperative,
however, that even a preliminary investigation of any suspected
violation NOT be conducted without consulting with the
Compliance Officer or seeking the assistance and guidance of the
appropriate General Counsel. Following the completion of the
investigation, appropriate members of senior management will
determine appropriate action.
Violations of this Code of Conduct will result in disciplinary
action, which may include termination, reprimands, warnings,
suspensions with or without pay, demotions, or salary
reductions. Violators may also be subject to civil or criminal
prosecution. Disciplinary actions may also extend to a
violators manager if we determine that the violation
involved the participation of the manager or resulted from the
managers lack of diligence in enforcing compliance with
this Code of Conduct.
We will document disciplinary actions taken against our
personnel for violations of this Code of Conduct. Such
documentation will be included in the individuals
personnel files. In reviewing the appropriate disciplinary
action imposed for a violation of this Code of Conduct, senior
management shall take into account the following factors:
Code of Business Conduct Page 2
Failure to comply with those policy statements will, in many cases, also be a violation of this Code of Conduct. In addition, our Finance Department, Legal Department, Human Resources Department and our operating units have adopted, and may in the future adopt, other written policies and procedures relating to the conduct of the business of the Companies, the documenting of transactions, record keeping and related matters. Employees must comply with those policies and procedures and failure to do so will generally also be a violation of this Code of Conduct. USE GOOD JUDGMENT DONT IGNORE YOUR INSTINCTS Code of Business Conduct Page 4
The use of the funds or assets of the Companies for any unlawful or unethical purpose, including any political or commercial bribery, is prohibited. In addition, no person may use his or her position in the Companies or any funds or assets of the Companies (including confidential information of the Companies) for his or her personal gain.
If an employee receives a gift that would not be permitted by the above guidelines, it must be reported to the employees supervisor. We may ask the employee to return the gift or, if return of the gift is not practical, it may be required to be given to the Companies for charitable disposition or such other Code of Business Conduct Page 5 disposition as may be appropriate. Please note that it is not our desire for our employees to appear unfriendly or unsociable. However, it is our policy to avoid any actions that may throw doubt on the integrity or motivation of our employees or the Companies.
We expect our employees to be free from any influence that is inconsistent with their obligations to the Companies. There are many types of situations that may result in an employee having a conflict of interest or a potential conflict of interest with the Companies. Having a conflict of interest does not necessarily mean you have done something improper however, the failure to disclose the conflict of interest is a violation of this Code of Conduct. Because there are many different types of conflicts of interest, there are also many different ways they can be resolved. For example, if a conflict arises because a family member of an employee takes a job with one of our customers, we can take steps to make sure that the family member is not in a decision-making position with respect to transactions with that customer. However, those steps cannot be taken unless prompt and complete disclosure has been made. Disclosure should be made to the Compliance Officer or the appropriate General Counsel. Code of Business Conduct Page 6
We expect our employees, in their work for the Companies, to act at all times in the best interests of the Companies. Accordingly, employees should remain free from obligations to, or relationships with, any person or company with whom we do business or compete that could interfere with that. In addition, as described above, it is also the duty of employees not to utilize their position with the Companies for personal advantage or gain. The rights of our employees will be respected in the conduct of their personal affairs and investments, provided that such conduct does not adversely reflect upon the Companies or conflict with their interests. Please note that any employee invited to join a corporate board of directors (whether for a public or private corporation) must obtain the approval of the appropriate General Counsel prior to accepting such position. Please note that this Conflicts of Interest Policy is directed only to interests of a business or financial nature. It is not intended to cover an employees own political, civic or charitable activities, or individual participation in professional organizations. However, your supervisors approval should be secured in advance if there is a possibility that such outside activities might interfere with the normal duties and responsibilities of your job or could create the appearance of a conflict of interest.
While it is not possible to describe all situations and conditions that might involve a conflict of interest, the following examples indicate areas where conflicts may arise:
Code of Business Conduct Page 7
a conflict of interest may be present, unless the Chief Executive Officers of each of HLTH and WebMD have made a decision to forego the opportunity (after seeking approval of the applicable Board of Directors if needed). The above examples are not intended to be an all-inclusive list of possible conflicts. In addition, there are other situations which, while not clear-cut conflicts of interest, may be inconsistent with the high standards of business ethics that our employees are expected to follow. As noted above, you should disclose any conflicts of interest or potential conflicts of interest to the appropriate General Counsel or to the Compliance Officer.
It is our policy that all filings made by HLTH or WebMD with the Securities and Exchange Commission and all other public communications made by the Companies comply with applicable disclosure laws and regulations and NASDAQ Stock Market listing requirements, including those relating to accuracy, completeness and timeliness. The Senior Financial Officers and the Chief Executive Officer of each of HLTH and WebMD have direct responsibility for compliance with this policy by the respective companies. Certain members of the Legal, Finance and Investor Relations Departments of the Companies have job responsibilities specifically related to those disclosure requirements and work closely with the applicable Senior Financial Officers and the Chief Executive Officers to assist them in meeting their responsibilities. In addition, all employees are expected to support these efforts, including by providing prompt and accurate answers to inquiries from these officers and employees relating to disclosure requirements, and are required to act in accordance with the following policies:
Code of Business Conduct Page 8
To ensure that records accurately and fairly represent all business transactions:
If an employee becomes aware of any improper accounting or financial reporting practice or any improperly recorded or documented transaction, he or she should report the matter immediately to the appropriate Chief Financial Officer or General Counsel, or to the Compliance Officer or to one of the senior officers in our Human Resources Department. See also Section III.B.2 below, for information about reporting anonymously through our Ethics and Compliance Hotline.
It is our policy to cooperate with government investigations involving any of the Companies. However, the Companies should have the opportunity to be adequately represented in such investigations by their own legal counsel. Accordingly, if employees obtain information that would lead them to believe that a government investigation or inquiry is underway, this information should be communicated immediately to the Legal Department. Sometimes, it is difficult to tell when a routine government audit or inspection graduates into a government investigation. We must rely on the common sense and alertness of all of our employees for making this important determination. If in doubt, employees should consult with the Legal Department. Appropriate handling of government investigations is very important for the Companies, their management, and for all employees. Many federal laws regulating the conduct of our business (including antitrust, securities, privacy, OSHA, environmental, tax, and financial laws) contain civil and criminal penalties. The criminal penalties may apply to the corporation and to those individuals within a company who actually took the actions that violated the law or failed to take actions that resulted in a violation of the law. In some government investigations, the Companies lawyers can protect the interest of both the Companies and their employees. In some cases, there may be a conflict of interest between the Companies and individual employees, and individual employees may need their own legal counsel. Employees should never, under any circumstances:
The law guarantees all of us a right to be represented by legal counsel during any investigation or inquiry by any government agency. In view of the extremely technical nature of these government investigations, we feel that the Companies should be represented and that all of our employees should be made aware of the opportunity for such representation. This applies any time any government investigator wants to ask questions about individual employee activities. Employees also have this right if the questions are asked off company property such as at your home during the evening. There is no reason any individual should not be allowed sufficient time to consult with legal counsel before answering questions from governmental investigators that may subject that employee to individual criminal or civil liability. Code of Business Conduct Page 9 If a government inquiry arises through the issuance of a written subpoena or written request for information (such as a Civil Investigative Demand), such request should immediately, before any action is taken or promised, be submitted to our Legal Department.
Many laws and regulations apply to us and our businesses. Responsibility for compliance with law is part of everyones job description. This section of the Code of Conduct is intended to highlight some of the legal issues that confront us. Many of the laws applicable to our business are complex and evolving. We do not expect our employees to be experts on these laws but we do expect you to:
The remainder of this section discusses some specific laws that apply to some or all of our businesses. 2. Privacy Laws. In the course of our business, we may come into the possession of individually identifiable health information or other confidential information of individuals. This is an area that is highly regulated, with evolving legal standards that place various obligations on us and our employees regarding maintenance of the confidentiality of such information.
Whenever a question arises as to the application of privacy laws or regulations, employees should seek advice from our Chief Privacy Officer or other attorneys in the Legal Department and be guided by the advice received. 3. Antitrust Laws. The objective of the antitrust laws and other laws governing competition is to promote vigorous competition by prohibiting competitors from sharing certain information or working together in certain ways that reduce competition. Our policy is that all personnel comply with all applicable antitrust laws and other laws governing competition. Employees should consult with the Legal Department whenever any question arises as to the possible application of the laws governing competition and be guided by the advice received. You should be aware that serious legal consequences, including in some cases criminal fines and penalties, may result from agreements or understandings with competitors, including any such agreements:
Certain other types of communications with competitors and certain ways of working together with competitors are permitted under the antitrust laws, but you should consult with a member of the Legal Department before any meetings or discussions with competitors and should report back to the Legal Department on the substance of any meetings or discussions that are held. An example of the type of action that generally is permitted, under Legal Department supervision, is participation by appropriate employees as our representatives in industry associations or trade groups. Code of Business Conduct Page 10 4. Anti-Kickback Laws. In the United States, there are federal and state healthcare laws called Anti-Kickback Laws that prohibit the offering of anything of value to a person that is intended to influence that person to recommend or purchase a healthcare product or service that may be reimbursed by Medicare or Medicaid or state healthcare benefit programs. This is to ensure that a healthcare providers decision about a choice of treatment or product for his or her patient not be influenced by motives of personal gain or enrichment. This law may apply to some of our businesses, either directly or through our relationships with customers, suppliers or other business partners. It is our policy to cooperate with our customers in their efforts to comply with law. Whenever a question arises as to the application of healthcare laws or regulations and whenever a customer, supplier or other business partner seeks our assistance in their compliance efforts, employees should seek advice from the attorneys in the Legal Department and be guided by the advice received. 5. Other Healthcare Laws. There are various other healthcare laws that may apply to our businesses, either directly or through our relationships with customers. These laws cover areas that include:
It is our policy to cooperate with our customers, suppliers and other business partners in their efforts to comply with law. Whenever a question arises as to the application of healthcare laws or regulations and whenever a customer, supplier or other business partner seeks our assistance in their compliance efforts, employees should seek advice from the attorneys in the Legal Department and be guided by the advice received.
Proprietary information developed or acquired by the Companies and not freely available to others is a valuable asset that must be protected against theft or inadvertent loss. Improper disclosure could destroy the value of such information to us and substantially weaken our competitive position. Various types of proprietary information include trade secrets, as well as other technical, financial, and business information, which we either wish to keep confidential or are under an obligation to keep confidential. For example, such proprietary information may concern products or services developed or being developed by us, research results, cost data, marketing strategies, financial budgets, and long range plans. All such information, at the time of development or acquisition, should be clearly identified and marked Confidential and the information and any copies (whether physical or electronic) should be managed and kept in a manner designed to protect them from accidental or unauthorized disclosure. For protection of proprietary information, we necessarily rely primarily on the loyalty, integrity, good faith, and alertness of our employees. The understanding of this relationship is confirmed by requesting execution of an agreement containing non-disclosure obligations and other provisions designed to protect our proprietary information. Upon leaving the Companies, the obligation to safeguard our proprietary information continues. The disclosure of our proprietary information to persons outside the Companies must be limited to those who have a strict need-to-know; that is, the Companies need for the outside parties to know. Unless the Legal Department has specifically authorized making an exception, no disclosure of proprietary information may be made until the outside party has signed a written Confidentiality Agreement or other similar written agreement, in a form approved by the Legal Department, that imposes an obligation on the outside party neither to disclose nor use the information in an unauthorized manner. Even within the Companies, the disclosure of proprietary information should be limited to those employees who have a need for the information in order to fully perform their jobs. The Legal Department is available to assist employees in the legal aspects of protecting our proprietary information. Code of Business Conduct Page 11
The Companies recognize that, in order for political systems to function properly, participation by citizens in civic and political affairs is a necessary and desirable undertaking. In this regard, it is our policy to encourage employees to participate actively in the political process, to be informed on public issues and on the positions and qualifications of public officials and candidates for public office, and to support, through personal financial and other assistance, candidates, and parties of their choice. It is our policy to comply fully with applicable laws regulating corporate political activities. In the United States, the Companies may, in accordance with applicable federal, state, and local law, establish voluntary political action committees to which employees may contribute and which are independent of any political party, organization, or candidate. Contributions may be made from these committees to federal, state, and local candidates as permitted by federal and state law. Employees contributions to such committees will at all times be absolutely voluntary. Participation or non-participation will have no effect on the employment, promotion, or compensation of any employee. Any employee who feels pressured to contribute to any political fund, against his/her wishes, is urged to report the facts to the Compliance Officer, to the appropriate General Counsel, to the Chief Financial Officer or to one of the senior officers in our Human Resources Department. In the United States, the Companies may make corporate campaign contributions to state or local political parties, political committees, or candidates for elective public office in those states where such contributions are legal. The Companies shall not make corporate contributions which assume a second-step transaction which will benefit a party, candidate, or committee not otherwise legally permitted to receive corporate funds. In addition, the Companies do not pay honoraria to public officials in any country, including federal office holders in the United States. Exceptions may be made on rare occasions for state office holders in the United States where permitted by law and where the recipient appears at an event organized by the Companies. Payment of the honoraria must have received the prior written approval of the appropriate General Counsel. Although political contributions by corporations are lawful in some countries, it is our policy not to contribute financially to political parties or candidates outside of the United States under any circumstances. As a corporate citizen, and consistent with our policies, the Companies may also express their views on public issues affecting us or our stockholders or employees, or the geographic areas in which we operate. In the United States, the Companies may, in accordance with applicable law, (1) express their views on and provide financial assistance in support of or in opposition to public issues and elections such as bond issues, tax proposals, governmental reorganizations, referenda, and other propositions, and (2) supply personnel, support, and assistance to governmental units or associations. Recommendations for financial or other assistance are to be submitted to the appropriate General Counsel and are to be reviewed by the Legal Department to determine compliance with applicable law. Such assistance must be approved by the appropriate General Counsel and by the Chief Financial Officer. It is against our policy, and may also be illegal, for any employee to include, directly or indirectly, any political contribution that the employee may desire to make on the employees expense account or in any other way which causes the Companies to reimburse the employee for that expense. In general, the cost of fund-raising tickets for political functions are considered political contributions. Therefore, including the cost of any such fund-raising dinner on an expense account, even if business is, in fact, discussed, is against our policy and possibly illegal. The political process is highly regulated. You should consult with our Legal Department before doing anything that could be construed as involving us in any political activity. Code of Business Conduct Page 12
Doing business with federal, state and local government agencies is subject to specific rules and regulations. These include numerous federal, state and local laws and regulations relating to control of the process of public procurement. Procurement laws and regulations generally have four basic purposes: (1) to obtain the best possible products and services at the best value; (2) to encourage competition based on specifications and evaluation criteria that allow interested suppliers to respond; (3) to eliminate waste, fraud, and abuse; and (4) to promote full and open competition. It is our policy not to engage in any activities that could impair the fairness of governmental procurement processes. All employees involved in business or potential business with a governmental body or agency must know and abide by the specific rules and regulations covering business relations with those public agencies. All employees must also conduct themselves in a manner that avoids any dealings which might be perceived as attempts to improperly influence public officials in the performance of their official duties and must not attempt to induce government personnel to do anything they are prohibited from doing. As stated in Section II.A. above, this Code of Conduct prohibits offering or making any payment or gift to a government official to influence any discretionary decision by such person in his official capacity. Employees should deal with government representatives in an atmosphere of openness. Meetings should generally be scheduled in normal business locations and at normal business hours under circumstances that could not be interpreted to imply concealment. In addition, there are laws that restrict companies that do business with governmental agencies from hiring as an employee or retaining as a consultant any employees of those and other governmental agencies (other than certain lower-level governmental employees). These laws also prohibit informal arrangements for possible future employment under certain circumstances. Therefore, written clearance must be obtained from the Legal Department before discussing possible future employment by any of the Companies with any current government employee (even if the discussion is initiated by the government employee) and before hiring or retaining any former government employee who left the government within the past two years. The process of doing business with governments and their agencies is highly regulated and any violation of these laws and regulations may subject the Companies to criminal prosecution and may have other serious consequences for the Companies, both with respect to the specific relationship where the violation occurred as well as in our relationships with other governmental agencies. The Legal Department is available to assist our employees in complying with the rules and regulations applicable to relations with governmental bodies and agencies and their officials. There are also laws and regulations that may affect the eligibility of the Companies for certain business with governmental bodies or agencies because of actual or potential conflicts of interest. Conflicts of interest may occur, for example, when the degree of access to government information or participation in the analysis or development of a governmental requirement reaches a level that places a particular government contractor at an unfair competitive advantage in bidding for that business. Such conflicts of interest can result in bid disqualifications and possible civil or criminal action. Various actions, including the sharing of certain information between our business units or particular groups of employees within a business unit, may have adverse consequences under these laws and regulations. The Legal Department is available to assist our businesses and employees in complying with these laws and regulations and in structuring our business activities to avoid conflicts of interest when possible and in complying with any related requirements for making disclosure to government agencies of actual or potential conflicts of interest.
The United States government uses economic sanctions and trade embargoes to further various foreign policy and national security objectives. It is our policy to abide by the terms of all economic sanctions or trade embargoes that the United States has adopted, whether they apply to foreign countries, political organizations or particular foreign individuals and entities. Inquires regarding whether a transaction on behalf of any of the Companies complies with applicable sanction and trade embargo programs should be referred to the appropriate General Counsel. In addition, inquiries regarding any available exemptions that the Companies may wish to seek in specific cases, if permitted under applicable law or regulation, should be referred to the appropriate General Counsel. Code of Business Conduct Page 14 NON-RETALIATION POLICY We are committed to providing a workplace conducive to open discussion of our business practices. It is our policy to protect employees who make reports, in good faith, of potential violations of our Code of Business Conduct, the policies in our Employee Handbook, other company policies or applicable law. In addition, it is our policy to comply with all applicable laws that protect employees against unlawful discrimination or retaliation by their employer as a result of their lawfully reporting information regarding corporate fraud or other violations of law by any of the Companies or their employees. Any employee who retaliates against another employee for reporting problems will be subject to disciplinary action, which may include termination of employment. If an employee believes that he or she has been subjected to any action that violates this Non-Retaliation Policy, he or she should report that to the Compliance Officer, to the appropriate General Counsel, to the Chief Financial Officer or to the Human Resources Department. This Non-Retaliation Policy applies even if an allegation that was made in good faith ultimately turns out to be groundless. However, employees who file reports or provide evidence that they know to be false or without a good faith belief in the truth of such information will not be protected by this Non-Retaliation Policy and may be subject to disciplinary action, including termination of their employment.
The Boards of Directors of the Companies have appointed a Compliance Officer to assist in the implementation of this Code of Conduct. The current Compliance Officer is Lewis Leicher, an Assistant General Counsel. He can be reached at 858-759-6008. You may also reach him at lleicher@webmd.net or by writing to: HLTH Corporation, 16092 San Dieguito Road, P.O. Box 676306, Rancho Santa Fe, CA 92067-6306.
While many of the policies set forth in this Code of Conduct must be strictly adhered to and no exceptions allowed, in other cases, some waivers or exceptions may be possible. For example, a minor conflict of interest can sometimes be resolved simply by disclosing the possible conflict to all interested parties and making sure the person with the conflict is not involved in decision-making in areas of conflict. Any employee who believes that an exception to any of these policies is appropriate in his or her case should contact his or her immediate supervisor first. If the immediate supervisor agrees that an exception is appropriate, you should contact the Compliance Officer, who will coordinate seeking the approval of the General Counsel of HLTH (after consultation with the General Counsel of WebMD) or, in the case of an executive officer or a Senior Financial Officer, the approval of the Audit Committee of the Board of Directors of HLTH and/or WebMD, as applicable. The General Counsel of HLTH (after consulting with the General Counsel of WebMD) is responsible for interpreting and applying this Code of Conduct to specific situations in which questions may arise and granting any waivers, except with respect to interpretations, applications and waivers involving executive officers, Senior Financial Officers or directors of either HLTH or WebMD, for which the applicable Board of Directors (HLTH or WebMD) or, to the extent permitted by law or the listing standards of The NASDAQ Stock Market, the applicable Audit Committee or another duly authorized committee of the applicable Board of Directors shall be responsible. To the extent required by law or the listing standards of The NASDAQ Stock Market, any such waivers for Senior Financial Officers, executive officers or directors of either HLTH or WebMD shall be disclosed publicly. This Code of Conduct may be amended by joint action of the Boards of Directors of WebMD and HLTH, by joint action of the Audit Committees of WebMD and HLTH or by joint action by other duly authorized committees of the Boards of Directors of each of HLTH and WebMD. To the extent required by law or the listing standards of The NASDAQ Stock Market, any such amendments shall be disclosed publicly. Code of Business Conduct Page 15
The Companies policy allows the use of any lawful method of investigation that the Companies deem necessary to determine whether a person has violated applicable law, this Code of Conduct or other policies of the Companies or has otherwise engaged in conduct that interferes or adversely affects their business. All employees are expected to cooperate in the investigation of any such alleged violation. It is imperative, however, that even a preliminary investigation of any suspected violation NOT be conducted without consulting with the Compliance Officer or seeking the assistance and guidance of the appropriate General Counsel. Following the completion of the investigation, appropriate members of senior management will determine appropriate action.
Violations of this Code of Conduct will result in disciplinary action, which may include termination, reprimands, warnings, suspensions with or without pay, demotions, or salary reductions. Violators may also be subject to civil or criminal prosecution. Disciplinary actions may also extend to a violators manager if we determine that the violation involved the participation of the manager or resulted from the managers lack of diligence in enforcing compliance with this Code of Conduct. We will document disciplinary actions taken against our personnel for violations of this Code of Conduct. Such documentation will be included in the individuals personnel files. In reviewing the appropriate disciplinary action imposed for a violation of this Code of Conduct, senior management shall take into account the following factors:
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