WDC » Topics » Service and Warranty

These excerpts taken from the WDC 10-K filed Aug 20, 2008.
Service and Warranty
 
We generally warrant our newly manufactured hard drives against defects in materials and workmanship from one to five years from the date of manufacture depending on the type of product. Our warranty obligation is generally limited to repair or replacement of the hard drive. We have engaged third parties in various countries in multiple regions, including Africa, Asia Pacific, Australia, Europe, India, Latin America, the Middle East and North America to provide various levels of testing, processing and/or recertification of returned hard drives for our customers. In addition, we process, test and recertify returned hard drives at our facility in the United States.
 
Service
and Warranty



 



We generally warrant our newly manufactured hard drives against
defects in materials and workmanship from one to five years from
the date of manufacture depending on the type of product. Our
warranty obligation is generally limited to repair or
replacement of the hard drive. We have engaged third parties in
various countries in multiple regions, including Africa, Asia
Pacific, Australia, Europe, India, Latin America, the Middle
East and North America to provide various levels of testing,
processing
and/or
recertification of returned hard drives for our customers. In
addition, we process, test and recertify returned hard drives at
our facility in the United States.


 




This excerpt taken from the WDC 10-K filed Aug 28, 2007.
Service and Warranty
 
We generally warrant our newly manufactured hard drives against defects in materials and workmanship from one to five years from the date of manufacture depending on the type of product. Our warranty obligation is generally limited to repair or replacement of the hard drive. We have engaged third parties in Australia, Brazil, Canada, China, Germany, Hungary, India, Korea, Russia, Singapore, Thailand and the United Arab Emirates to provide various levels of testing, processing and/or recertification of returned hard drives for our customers. In addition, we process, test and recertify returned hard drives at our facility in the United States.
 
This excerpt taken from the WDC 10-K filed Nov 20, 2006.
Service and Warranty
 
We generally warrant our newly manufactured hard drives against defects in materials and workmanship from one to five years from the date of manufacture depending on the type of product. Our warranty obligation is generally limited to repair or replacement of the hard drive. We have engaged third parties in Australia, Brazil, Canada, China, Germany, Hungary, India, Korea, Russia, Singapore, Thailand and the United Arab Emirates to provide various levels of testing, processing and/or recertification of returned hard drives for our customers. In addition, we process, test and recertify returned hard drives at our facility in the United States.
 

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