The Economic Times  Apr 26  Comment 
Company was named as one among six recommended for blacklisting by an inquiry panel of Bombay Municipal Corporations leading to a 11% fall in its shares.
Cloud Computing  Apr 21  Comment 
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In...
The Hindu Business Line  Apr 20  Comment 
BMC Software, an IT solutions firm for digital enterprises, has announced the appointment of Sunil Kumar Thakur as Country Manager for India. Thakur will lead the team that will help realise BMC’s Di...
Cloud Computing  Apr 10  Comment 
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software...
Benzinga  Apr 8  Comment 
BMC Stock Holdings Inc (NASDAQ: STCK) said in a press statement it would release its financial results for the first quarter on May 5 before the market opens. It would also hold a conference call at 10:00 a.m. ET on the same day to discuss the...
TechCrunch  Mar 23  Comment 
 Not to be left behind as companies like IBM, Cisco and Microsoft all expand their services for enterprises opting for hybrid cloud environments, Google today announced a raft of partnerships to advance its position in the market, too. Google...
Cloud Computing  Mar 15  Comment 
The Wall Street Journal recently reported that an estimated 10 million zombie servers worldwide burn energy equal to the output of 8 large power plants. You might be wondering what’s burning in your data center? How can you confidently identify...
The Hindu Business Line  Mar 9  Comment 
BMC Commissioner Tejaswi Naik tells Virendra Pandit that criticism of the Smart City Project is misplaced. Excerpts from an interview:Some organisations oppose the project, saying 30,000 trees would b...
Forbes  Feb 5  Comment 
We recently took a look at the consequences that arise from friction and lack of coordination between security and IT operations staffs (the SecOps gap): everything from avoidable security risks to data loss, from production downtime to excessive...


BMC Software, Inc. (NYSE: BMC) sells software that helps IT departments run more efficiently by automating database and systems management tasks. These software products proactively monitor the performance and stability of computer systems and other networked devices. They also cut down on repetitive, manual tasks such as applying updates. The company makes most of its money by charging license and maintenance fees for its software products. BSM also offers consulting services to help clients implement these products.[1]

Once focused exclusively on mainframe systems, BMC entered the distributed systems management market in the 1990s with the introduction of its Business Service Management Strategy (BSM). Distributed systems take advantage of the growth of the internet and networking by connecting a number of computers together to perform the same task. BSM approaches IT management from a business standpoint by finding the most cost-effective method of running an IT department; as many tasks as possible are automated to decrease the cost of hiring operators. BMC software not only monitors IT systems to decrease downtime but also uses predictive intelligence to help clients decide which systems are redundant or need upgrading. The shift towards BSM, combined with cost cutting measures, has more than doubled the company's operating margins. [2]

Despite the company's efforts to diversify, however, its mainframe business still represents almost half of its total operating income.[3] Mainframe systems are losing ground to distributed computing systems and smaller servers. The pace at which BMC is able to continue to grow BSM will determine whether or not this trend is a boon or detriment to the company in the future. The company also faces increased competition from companies such as IBM and HP. These companies are able to offer bundled hardware and software products and can also take advantage of their installed customer bases to cross-sell their software products.

Business Overview

Business & Financial Metrics[4]

In 2010, BMC generated a net income of $406.1 million on revenues of $1.91 billion. This represents a 70.6% increase in net income and a 2.1% increase in revenues from 2009, when the company earned $238.1 million on $1.87 billion in revenues.

Business Segments[5][6]

BMC operates through two software business segments:

  • Enterprise Service Management (56.8% of 2009 revenue): The "ESM" segment generates revenue from service support and service automation for BMC's clients.
  • Mainframe Service Management (43.2% of 2009 revenue): The "MSM" segment generates revenue by selling software for mainframe database management, database monitoring and management, and scheduling.

Trends and Forces

BMC is Dependent on its Mainframe Business, which is Being Replaced by Distributed Computing Technologies

Approximately 43 percent of BMC's 2009 revenue was related to the mainframe market. BMC expects this segment to flat despite the growth of the IT management sector.[7] Mainframes, which are large data processing systems, are being replaced by distributed computing networks, in which different parts of a program are run simultaneously on many computers connected over a network. Revenue in BMC's mainframe division has not increased for the last couple of years. BMC also faces competition in the mainframe market with CA and Compuware (CPWR), both of which also rely on their mainframe businesses for nearly half of their revenue. BMC's focus on BSM, however, will help it transition to newer technologies.

BMC's BSM strategy was specifically designed to take advantage of the complexity of distributed computing as companies will seek to automate as many tasks as possible. IT Departments will also rely more and more on monitoring programs such as the ones offered by BMC since technicians will not be able to monitor each individual component of the network all at once. BMC expects BSM adoption to increase globally as companies transition to distributed computing systems.[8]

Growth of Open Source Software Threatens BMC's Revenue

The growing acceptance of open-source software is both a challenge and an opportunity for BMC. The company has already incorporated some open source software into their products, thereby enhancing products without additional research and development charges. However, as open source software become more widespread, it will directly compete with BMC's proprietary software offerings. BMC acknowledges that this competition will cut into revenue and operating margins if customers turn to open-source solutions, which can often be downloaded for free.[9]

BMC Faces More Competition from Hardware Manufactures

Companies such as IBM and HP sell both hardware and IT management software. These companies have been aggressively promoting bundled offerings to their clients while BMC relies on other companies to provide the hardware to implement its software. IBM, especially, has been using its mainframe installation base to offer clients software and consulting services. Bundling also makes it costly to switch companies due to hardware and software compatibility and high training costs.


BMC faces competition from large, diversified technology companies such as IBM and HP, other IT management companies such as CA and Accenture, and niche companies such as EMC and Symantec.

  • International Business Machines (IBM) - In addition to being one of the most influential and oldest technology companies, IBM is also one of the largest technology consulting companies in the world. In the last couple of years, it has refocused its business on higher-value, more profitable segments of the industry and and 77% of its sales come from it software and services divisions.[10] IBM also offers a complete set of IT products from servers and storage to application management services that BMC cannot. IBM, however, is not as specialized as BMC in helping clients realize the business potential of IT. IBM's Global Business Services, which provides IT management services, makes up 18.4% of its revenue while its software division makes up 20.4% of its revenue.
  • Hewlett-Packard Company (HPQ) - Like IBM, HP has been expanding their software and services offerings in order to boost profit margins. HP also acquired Mercury Interactive Corporation for $4.5 billion in 2006 to increase their product offerings. Like IBM, HP bundles its software with its enterprise hardware. However, HP still earns the largest portion of its revenue from selling personal computer systems, which account for nearly a quarter of its revenue.
  • CA (CA) - One of the four largest IT management companies, CA competes directly with BMC in a number of markets. The company provides security, storage, and business service management products to over 99% of Fortune 1000 companies and other governmental, educational, and corporate customers. With over 1,400 software offerings, CA also has business division in both the mainframe and distributed computing sectors. Approximately 47% of CA's revenue comes from their offerings for mainframes while the rest comes from their offerings for distributed computing systems. Like BMC, CA has also been aggressively acquiring smaller companies as competition in the IT service management sector increases.
  • EMC (EMC) - EMC Corporation is an enterprise storage producer, focusing on large capacity hard drive arrays and storage management software. It offers clients products for storing, securing, and managing their data, an increasingly important aspect of IT management as more and more data becomes digitized. However, it lacks the breadth of services that BMC offers to clients due to its specialization in data management.


  1. BMC Annual Report 2007, Page 44
  2. BMC Annual Report 2007, Page 5
  3. BMC Annual Report 2007, Page 44
  4. BMC 2009 10-K pg. 23  
  5. BMC 2009 10-K pg. 27  
  6. BMC 2009 10-K pg. 87  
  7. BMC Annual Report 2007, Page 5
  8. BMC Annual Report 2007, Page 4
  9. BMC Annual Report 2007, Page 29
  10. IBM Annual Report 2007, Page 8
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