Survey Reveals Online Shoppers Are Educated, Affluent and Missing Out on Major Savings
FT. LAUDERDALE, FL -- (Marketwire) -- 09/08/09 --
CORE NEWS FACTS:
- A survey commissioned by Coupon Craze and conducted by Harris
Interactive polled 2,022 adults 18+ within the United States to get an
in-depth look at the spending and saving habits of online shoppers.
- The data reveals that despite being educated and affluent, the vast
majority of coupon users may be getting ripped off by using faulty or
expired coupons.
- Coupon Craze offers tips and tricks to help online shoppers save
precious time and money by avoiding encounters with faulty or expired
coupons.
SURVEY FINDINGS:
Who is shopping online?
- Adults with a higher education level are more likely to shop online --
94% of those with a college degree or more shop online, while only 83% of
those who have a high school degree or less shop online.
- Adults with a household income of $75K or more are more likely to shop
online than those who have a total household income of less than $35K (93%
vs. 82% respectively).
What are consumers buying with coupons?
- 94% of all adults have used a coupon to make a purchase.
- Although at 88% groceries are the number one item coupon users have
used them for, coupon users are also using them to buy health/beauty items
(63%), clothing (54%), electronics (46%), gifts (43%) and travel related
items (32%).
How are shoppers still missing out on savings?
- 95% of shoppers who have used a print and/or printable coupon have had
an encounter with an expired or invalid coupon, yet nearly three-fourths of
this population (72%) will at least sometimes continue with their purchase
despite not being able to use the coupon.
- 94% of online shoppers have had an expired or invalid online coupon
code, yet over half of this population (57%) will at least sometimes
continue with their purchase despite not being able to use the coupon code.
- Purchasing items at full price despite attempts to save money
encourages the distribution of faulty coupons, which not only wastes
consumers' time and money, but also leads to frustration that can unjustly
and negatively affect online retailers.
How can consumers find reliable coupons?
- Tip #1: Use online coupons instead of printable coupons. If you do come
across an expired or faulty coupon, you are more likely to find a
replacement coupon online and end up saving that money than if you are at
the store in a checkout line.
- Tip #2: Make sure the discount is applied to your total before you make
the purchase -- a discount will NEVER appear after you have purchased an
item.
- Tip #3: Avoid using sites that let users post coupons because the
chances are much higher that the coupons will be faulty or expired. Instead
use sites like Coupon Craze which ONLY post coupons that are approved by
the merchant.
SURVEY METHODOLOGY
- This survey was conducted online within the United States by Harris
Interactive on behalf of Coupon Craze from August 6 - 10, 2009 via the
QuickQuerySM online omnibus service among 2,022 U.S. adults age 18+.
- Results were weighted to be representative of the U.S. adult population
on the basis of age, sex, race/ethnicity, education, region and household
income. Propensity score weighting was also used to adjust for respondents'
propensity to be online.
- Results were also weighted as needed to reflect the composition of the
U.S. online adult population using targets on the basis of Internet usage
(hours per week) and connection type as well as by age, sex,
race/ethnicity, education, region and household income.
- This online survey is not based on a probability sample and therefore
no estimate of theoretical sampling error can be calculated. For complete
survey methodology and full survey results please make a request here.
ABOUT COUPON CRAZE
- Founded in 2000, Coupon Craze is a free, online consumer resource that
allows shoppers to take advantage of double-digit savings by providing the
most reliable and up-to-date database of free coupon codes from more than
9,000 online retailers.
- Coupon Craze only posts codes approved by retailers and is updated
daily to avoid frustration and cart abandonment at checkout.
- Coupon Craze empowers savvy, value-conscious shoppers to never leave
the promo code box empty when shopping online.
LINKS:
Please use this link to access Coupon
Craze
PRE-APPROVED QUOTE FROM COUPON CRAZE, CEO, CHRISTIAN GORDUN
- "I was shocked to learn that so many coupon users move forward with a
purchase regardless of an expired or faulty coupon. At Coupon Craze we
update our site daily. We strive to provide the most reliable and
up-to-date database of coupons to help keep a healthy relationship between
consumers and retailers because faulty coupons inevitably hurt both
parties."
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